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3.9 out of 5

"Once you get over the fact that the area round the main station is pretty awful, this hotel is comfortable, safe and well-situated. The staff are frie ... " More

By a verified traveller on Mon 11 Mar 2024

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Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Frankfurt City Centre. During your stay, you're just a quick walk from Alte Oper. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Within a 15-minute walk of Alte Oper and Frankfurt Christmas Market
  • Local-area shuttle service available
  • Dogs welcome for a fee (restrictions apply)

Hilton Garden Inn Frankfurt City Centre ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Frankfurt City Centre

Everyone (3) Couples (1)
4 out of 5
Once you get over the fact that the area round the main station is pretty awful, this hotel is comfortable, safe and well-situated. The staff are friendly and efficient. The room (Superior King) was spacious and comfortable. The breakfast is excellent.

Posted by on 11 Mar 2024

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Comment from Hotel Management

13 Mar 2024 by Hilton Garden Inn Frankfurt City Centre

Dear Hugh, thank you very much for your review. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you again soon.Best regardsHilton Garden Inn Frankfurt City Centre

1 out of 5
The room had no phone, was not cleaned before given to me and my original booked room which I paid for was given to someone else and I was not compensated for it.

Posted by on 12 Feb 2019

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4 out of 5
good location. Main trainstation area is wild but this hotel is long enough. Very quiet at night time. Very good breakfast, not included but worth to buy (17€).

Posted by on 5 Dec 2022

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Comment from Hotel Management

3 Jan 2023 by Team Hilton Garden

Dear Teemu thank you very much for your awesome review. It was an honor to have you as our guest. We are definitely looking forward to your next visit. Kind regards, Team Hilton Garden Inn Frankfurt City Centre

5 out of 5

Posted by on 1 Jan 2022

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3 out of 5
Huono kylpyhuone huono baari paikka ei mitään luxusta

Posted by on 28 Jan 2020

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5 out of 5
Das Hotel hat eine sehr gute Lage. Man ist zu Fuss zügig am Rhein und in der Stadt. Das Frühstück war sehr gut und das Personal sehr freundlich.

Posted by on 21 Apr 2019

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Comment from Hotel Management

18 Jul 2019 by Hotel Team

Dear guest, thank you for your review. We are happy to read that you were satisfied with your stay and that the hotel was to your liking. Hopefully you will visit us again soon at Hilton Garden Inn Frankfurt City Centre. Kind regards, Team Hilton Garden Inn Frankfurt City Centre.

5 out of 5

Amazing hotel

Pros: The lounge is quite classy, bartenders and reception staff very polite. Clean bedroom.
Cons: Suggestion : housekeeping might wait until guests are out in the morning itself so as to clean up their rooms & not wait until mid-afternoon.
Location: Near the central train station. Main Tower is at a walking distance. Shopping centers as well.
Very nice stay thanks to Hilton group, polite and helpful staff, comfortable and spacious bedroom as well as the bathroom (might be better if a glass door was added to close the shower though). Beautiful lighting equipment and decoration. A safe available, a mini-fridge, hairdryer, iron & ironing-table (helpful indeed). Good place to relax, as very quiet. The glass lifts are great.

Posted by , from Bordeaux on 31 Mar 2018

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Comment from Hotel Management

9 Aug 2018 by CW

Dear Nick, Thank you for taking a moment to share your experience. We are happy to read you found the our hotel to your liking. We look forward to welcoming you back to our hotel in the future. Regards, Team Hilton Garden Inn Frankfurt City Centre

About the Hilton Garden Inn Frankfurt City Centre

Location Weserstrasse 43, Frankfurt, 60327

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. Public spaces have free WiFi and wired Internet. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Frankfurt City Centre. For a fee, parking is available. This Frankfurt hotel is smoke free.

  • 167 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2017
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Frankfurt Central Station (tief) (0.5 km / 0.3 mi)
  • Metro station: Weserstraße-Münchener Straße Tram Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Frankfurt City Centre offers 167 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

The Garden Grill® & Bar – This restaurant serves breakfast, lunch and dinner.

A complimentary food shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 50 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 66 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Frankfurt City Centre Hotel
  • Hilton Garn Frankfurt City
  • Hilton Frankfurt City Centre
  • Hilton Garden Inn Frankfurt City Centre Hotel
  • Hilton Garden Inn Frankfurt City Centre Frankfurt
  • Hilton Garden Inn Frankfurt City Centre Hotel Frankfurt

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.