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Hotel Excelsior

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Photo gallery for Hotel Excelsior

Reception
Exterior
Lobby sitting area
Triple Room | Minibar, in-room safe, desk, soundproofing
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
Mannheimer Str. 7-9D, Frankfurt, HE, 60329
  • Kaiserstrasse
    ‪3 min walk‬
  • Frankfurt Opera House
    ‪11 min walk‬
  • Staedel Museum
    ‪12 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Double Room

Minibar, in-room safe, desk, soundproofing

Business Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room/ Twin Room - incl. drinks from the Minibar

Minibar, in-room safe, desk, soundproofing

Business Double Room/ Twin Room - incl. drinks from the Minibar

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Single Room

Business Single Room | Minibar, in-room safe, desk, soundproofing

Business Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room/ Twin Room - incl. drinks from Minibar

Minibar, in-room safe, desk, soundproofing

Standard Double Room/ Twin Room - incl. drinks from Minibar

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Business Twin Room

Business Twin Room | Minibar, in-room safe, desk, soundproofing

Business Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Excelsior

Hotel with a 24-hour front desk, near Skyline Plaza
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Hotel Excelsior offers 197 air-conditioned accommodations with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include a shower and hairdryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Hotel Excelsior, you're just a quick walk from Financial District. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at Goethe Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Frankfurt Trade Fair and Skyline Plaza
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Excelsior. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 5 AM to 11 AM.
Goethe Bar – This bar specialises in international cuisine and only serves light fare.
Room service (during limited hours) is available.

Languages

Croatian, English, French, German, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 5 AM to 11 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Goethe Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 31 January 2023 to 31 December 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.00 per person
  • Self-parking fee: EUR 20 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Excelsior Frankfurt
Excelsior Hotel Frankfurt
Hotel Excelsior Central Station Frankfurt
Hotel Excelsior Central Station
Excelsior Central Station Frankfurt
Excelsior Central Station
Hotel Hotel Excelsior - Central Station Frankfurt
Frankfurt Hotel Excelsior - Central Station Hotel
Hotel Hotel Excelsior - Central Station
Hotel Excelsior - Central Station Frankfurt
Excelsior Hotel
Hotel Excelsior
Excelsior Central Frankfurt
Hotel Excelsior Hotel
Hotel Excelsior Frankfurt
Hotel Excelsior Hotel Frankfurt
Hotel Excelsior Central Station

Hotel Excelsior Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 212 out of 1000 reviews
Rating 8 - Good. 447 out of 1000 reviews
Rating 6 - Okay. 225 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2022

6/10 Okay

Sue

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Convenient but does not feel safe
While it is just right opposite the train station, the area is quite a slum.
Stayed 3 nights in Jun 2022

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The rooms are very small no dresser or counter space only 3 single beds and a glass top table next to bed. No mini bar which is why i booked the hotel specifically. it was clean but is well in need of a renovation.
Stayed 6 nights in Mar 2022

4/10 Poor

Khaled

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Staff are sooo racist
Stayed 1 night in Feb 2022

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Close to main station, clean and comfortable place. Nothing to complain
Stayed 1 night in Dec 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near station
Booked Excelsior but check in was next door at Metropol where I stayed. Decent hotel - quiet room, good sheets & towels. Excellent toiletries. Very close to station.
Stayed 1 night in Dec 2021

10/10 Excellent

Alex

Stayed 1 night in Sep 2021

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Near the main train station. Pleasant staff. Very clean.
Stayed 1 night in Aug 2021

10/10 Excellent

Warren

Travelled with group
Liked: Staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Hans-Henning

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Regular guest
Whenever I arrive in Frankfurt, I use this hotel, as it is very close to the Frankfurt main station and has everything I need for a brief stay. The rooms have been refurbished, and the amenities are excellent. Minibar is free, coffee and cake in the lobby available, and the breakfast is just excellent. Unfortunately they closed the business center, which was always a convenient working space.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Room didn’t look at all like the one pictured.....
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
small room was given as if it was converted from a depot
Stayed 1 night in Jan 2020

8/10 Good

A.H., Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Very near to main train station. Only one night stay. Like their free mini bar even though jus two water two juices two cokes. Breakfast is considered not bad for a 3 star hotel. To keep luggage you keep in a room below the recep at your own risk. I would advise you to bring a lock to secure to some permanent racks there.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Taken advantage of
I made a hotel change via hotels.com to change from 1 adult to 2 adults and sent the hotel an email, I received confirmation from hotels.com that the change was made and there was no additional price change, when I got to the hotel they had no knowledge of this change and said even if he did I did not change the room category and therefore I had to pay 30 Euros extra per night, because the room they had booked me in only had a single bed! I found this highly unfair is specially since when I booked it via hotels.com it was the same price for 1 or 2 adults. If I did not pay the euros they were not giving me a room, couldn’t cancel as hotels.com was in refundable, so I had no choice but to pay.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
Receptionist are rude. The double bed with squeaking sound. Light and one of the wall socket is out of order.
Stayed 3 nights in Dec 2019

10/10 Excellent

Dott, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A big plus was that the hotel is right next to the Hauptbahnhof. It was clean, the breakfast buffet was decent and priced well, and the minibar items were included! Beer, soda, water and juice! Will make sure I stay here every time I go to Frankfurt.
Stayed 1 night in Dec 2019

8/10 Good

Zulkarnain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Definitely not what I expected, but it was convenient being located directly across the street from the main train station in Frankfurt. Breakfast was okay. Would I stay there again, probably not. Was it cheap and a bed ti sleep in, yes. Word of wisdom-dont pay for early check-in. We did and the room was small and dank. When I asked to change rooms, staff was very short with me and acted like I was an ungrateful, spoiled American.
Stayed 6 nights in Dec 2019

6/10 Okay

Seeni

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The water stagnant in bathtap during shower
Stayed 1 night in Dec 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good budget hotel.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to Frankfurt Main Train station approx 20meter. Nice and cozy hotel
Stayed 1 night in Dec 2019

6/10 Okay

MohamedAbbas, Cairo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location friendly staff but the lady at the reception with check in wasn’t nice or cooperative and needed to be more helpful I hope the management take care of this as I stayed several times before and this could affect the hotel reputation
Stayed 3 nights in Dec 2019