The Terrace

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Terrace

Standard Apartment, 2 Bedrooms | View from room
Property grounds
Studio, Kitchen, Mountain View | Iron/ironing board, free WiFi, bed sheets
Studio, Kitchen, Mountain View | Mountain view
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Cowan Street, Franz Josef Glacier, 7856
  • Westcoast Wildlife Centre
    ‪1 min walk‬
  • Waiho Hot Tubs
    ‪5 min walk‬
  • Glacier Hot Pools
    ‪5 min walk‬
  • Mount Cook (MON)
    ‪401 min drive‬

Room options

King Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Apartment, 2 Bedrooms

  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

King Studio, Kitchen

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Standard Apartment, 1 Bedroom

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Super King Studio with Kitchen

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Executive Spa Bath Apartment

  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Studio, Kitchen, Mountain View

  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

One Bedroom Spa Bath Apartment Mountain View

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

King Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Mountain View Studio with Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Super King Studio with Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

King Studio with Kitchen

  • Sleeps 2
  • 1 King Bed

One Bedroom Apartment

  • Sleeps 4
  • 1 Single Sofa Bed, 1 Single Bed and 1 King Bed

Two Bedroom Apartment

  • Sleeps 5
  • 2 Single Beds, 1 Double Bed and 1 Single Sofa Bed

Similar properties

About this property

The Terrace

Motel in Franz Josef Glacier with free parking
Along with a restaurant, this smoke-free motel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and barbecues are on-site.
The Terrace offers 11 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 32-inch LCD televisions come with satellite channels.

This Franz Josef Glacier motel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Terrace's great location gets high marks from our customers. During your stay, you're just a quick walk from Westcoast Wildlife Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes horse riding/rentals
  • Guests have great things to say about the helpful staff and the location
  • Steps from Westcoast Wildlife Centre and 5 minutes on foot from Te Wahipounamu
There's a restaurant on site. WiFi is free in public spaces. Barbecue grills, tour/ticket assistance, and a garden are also featured at The Terrace. Self parking is free.

This 4-star Franz Josef Glacier motel is smoke free.

The Terrace has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), Dutch, English, Filipino, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • A restaurant

Things to do

  • Horseback riding/rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cots (infant beds) are available for NZD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8 AM - 8 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Terrace Franz Josef Glacier
Terrace Motel Franz Josef Glacier
Terrace Motel
The Terrace Motel
The Terrace Franz Josef Glacier
The Terrace Motel Franz Josef Glacier

The Terrace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 346 out of 585 reviews" "
Rating 8 - Good. 207 out of 585 reviews" "
Rating 6 - Okay. 24 out of 585 reviews" "
Rating 4 - Poor. 6 out of 585 reviews" "
Rating 2 - Terrible. 2 out of 585 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location . Very clean for an older style motel .
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet. Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with beautiful views.
Lovely, comfortable room with a beautiful view of mountains and stars.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
It was ok. The person at the reception was helpful in providing info about tours and dining.
Stayed 1 night in Oct 2024

10/10 Excellent

LAKSHMI

Travelled with group
Liked: Staff & service
Though booked , we couldnt get there due to rockfall in the Haast Pass while driving up. The hotel was so good in refunding us the money !! The staff who spoke to me was great !
Stayed 2 nights in Sep 2024

10/10 Excellent

Colette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the rooms were very clean.
Stayed 1 night in Oct 2024

8/10 Good

Trevor

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a excellent place for us to the glacier, wished it was set up with 2 king beds.
Stayed 1 night in Sep 2024

8/10 Good

Marie Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy rooms with clean bathrooms and all amenities especially heater. We enjoyed our stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking views
Amazing views from our window of snow peaked mountains. Good size room.
Stayed 1 night in Sep 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view of the snow capped mountains was stunning. Kitchen in the unit was great. Although the WiFi is free it is only 5GHz. Thus people with the usual 2.4 GHz WiFi were not able to connect. Parking near the unit was disorganised (no marked bays).
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Friendly staff, very convenient location for glacier helicopter tours. Close to everything in Franz Josef.
Stayed 1 night in Aug 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable and near to plenty of activities
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, the fireplace heater was a nice touch give it a warm feel. Very clean and close to everything
Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Allan was a pleasure to deal with.
Stayed 1 night in Jul 2024

8/10 Good

Arisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and the bathroom is very nice with heated floor and towel rack. However, the timer for the heated floor made very loud clicking sounds throughout the night. Otherwise it is a cozy little spot.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place right near the helicopter tour office.
Stayed 1 night in Jul 2024

10/10 Excellent

Hetvi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Susan and Lindsay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were unable to stay at the property because the rooms had not been cleaned by housekeeping in readiness for our booked arrival. We had to find accommodation elsewhere.
Stayed 1 night in Jun 2024

10/10 Excellent

Syed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Spacious Rooms. Great Staff Better than expected.
Stayed 1 night in Jun 2024

10/10 Excellent

Belinda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accomodation in Franz Josef. Excellent dinner we had right next door. Brekkie next morning was ok at the cafes down the road. Easy driving distance to do the walk to view Franz Josef glacier, which was amazing!!
Stayed 1 night in May 2024