This smoke-free hostel features laundry facilities, a garden and a picnic area. WiFi in public areas is free. Other amenities include a vending machine.
Haka House Franz Josef offers 38 accommodations. This Franz Josef Glacier hostel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower.
Our customers tell us that they can't get enough of the helpful staff at Haka House Franz Josef. During your stay, you're just a quick walk from Te Wahipounamu. Free WiFi in public areas and laundry facilities are available.
Free Wi-Fi (speed: 25+ Mbps)
Amenities include laundry facilities, a terrace and a vending machine
Steps from Our Lady of the Alps and 4 minutes on foot from Westcoast Wildlife Centre
Haka House Franz Josef offers its guests a terrace, a vending machine, and a garden. WiFi is free in public spaces. The eco-certified Haka House Franz Josef also features a picnic area and laundry facilities.
This 4.5-star Franz Josef Glacier hostel is smoke free.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Limited on-site parking
Things to do
Billiards/pool table
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Vending machine
Outdoors
Garden
In a nature reserve
In the mountains
Picnic area
Terrace
Accessibility
No lift
Thin carpet in room
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Shower
Entertainment
Cable/satellite channels
More
Heating
LED lighting
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Late check-out fee: NZD 20
Special check-in instructions
The front desk is open daily from 8:00 AM - 6:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Haast Pass roads south of the Franz Josef Township are closed at 7 PM.
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for NZD 20 per night.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: NZD 20
Rollaway bed fee: NZD 20 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 6:00 PM. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
YHA Franz Josef Glacier Backpacker
YHA Franz Josef Backpacker Hostel Franz Josef Glacier
YHA Franz Josef Backpacker Hostel
YHA Franz Josef Backpacker Franz Josef Glacier
YHA Franz Josef Backpacker
YHA Franz Josef Hostel Franz Josef Glacier
YHA Franz Josef Hostel
YHA Franz Josef Franz Josef Glacier
YHA Franz Josef
YHA Franz Josef Hostel
Haka House Franz Josef Franz Josef Glacier
Haka House Franz Josef Hostel/Backpacker accommodation
Haka House Franz Josef Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
was easy to find, walking distance to places. happy with our stay!
Kayla
Stayed 1 night in Sep 2024
10/10 Excellent
Talila, Craigieburn
21 Sept 2024
Talila
Stayed 2 nights in Aug 2024
2/10 Terrible
Timothy
Travelled with partner
18 Sept 2024
When we arrived we found that the site had already charged the two nights that we booked. Despite having paid we found the conditions so awful that we did not stay, but easily found a nearby place that was cheaper and much better. I would say that the site and its system borders on unethical
Besttt in this town! Please keep the price affordable so I will definitely be here again
Natthanun
Stayed 1 night in Jun 2024
4/10 Poor
Alexandra
22 Mar 2024
Disliked: Cleanliness
I stayed for 4 days and 3 nights, during that time the bathroom facilities were never cleaned despite me raising the issue to staff at reception.They were dirty and quite frankly disgusting. There was no toilet paper until the 4th day so it was lucky I had my own stash. No soap was provided in the bathroom either. Flooding of the bathrooms also seemed an issue.
The kitchen facilities were also dirty and never cleaned.
On a positive, the room I stayed in was nice and clean.
Great place to stay! The staff was super friendly and helpful. The location was great, easy to walk to food, stores, etc. The kitchen facilities had everything you could possibly need. We had a room with a private bathroom, which was nice. The bed was really tight against one wall, making it necessary to climb in through the end, which was not the best. We could hear activity in the men’s bathroom on the other side of our wall, but fortunately it didn’t keep us awake. I would definitely stay here again.
Probably one of my favourite hostel stays in the South Island. I stayed in a total of three Haka Houses over my NZ trip, but I think Franz Josef was my favourite.
Obviously the location is incredible and proximity to the glacier can't be beat. The kitchen is massive with lots of facilities and storage, the games room/lounge/dining room and movie room are all pretty generously appointed. It also lends itself well to socialisation and I think I unexpectedly made the most pals passing through here (and Arthur's Pass).
The front desk staff are really nice and are there from 0800-2000hrs. There was no onsite parking (paid) available due to summer high season but plenty of free street parking available.
All Haka Houses I've stayed at have the same bunk style with two AU/NZ electrical sockets as well as a USB-A and USB-C port, plus lockable storage that has the same thing inside (bring a decent-sized lock, I had some tiny ones and had to buy a medium one). This is a great idea. You can charge things while you're away and they're locked up, and if you don't have an international adapter you can use cable only. The privacy curtains are a good touch as well.
They also have all had the nice enclosed showers with a detachable showerhead. And bath mats!
I also think I had my best hostel sleep here, the beds are decently comfy and I got really lucky with roomies - three other women, none of us snored.
Jordyn
8/10 Good
Sue
6 Mar 2024
Liked: Cleanliness, staff & service, amenities
Mostly everything was fine with our stay, except there was no TV. Please connect the TV
Another great Haka hostel. Common areas fantastic and large enough to accommodate the number of guests. Beds super comfortable and private. Staff at check in very friendly and helpful.
Only minor gripe was no shower mats. There were some small rubbery mats, which I assume we're just for not slip purposes, because they and the surrounding floor were soaked (and freezing!). Would be good to provide floor mats to actually keep the floor dry
Unfortunately the room we booked was flooded and so moved into a double bunk room with shared bathroom (we booked private en-suite room)
Staff were helpful and also gave us the opportunity to cancel but there was no other accommodation available in the town. The manager gave us a part refund and was apologetic about the situation.