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5.0 out of 5

"Lovely hotel in unique position on island of Fraser. Rooms are clean and comfortable. Staff friendly and prices reasonable. " More

By a verified traveller on Wed 07 Nov 2018

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Standard Resort Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Standard Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Wallum Resort Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

King Resort Hotel Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Spa Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Kingfisher Bay Resort, you're just a quick walk from White Cliffs Beach. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.

  • Free Wi-Fi in some public areas
  • For dining with pool views, stop by Sand & Wood Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, body scrubs or manicures and pedicures at the spa
  • Services include a children's club, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, volleyball and archery
  • 6.8 mi (11 km) from Lake McKenzie and 10.5 mi (16.9 km) from Central Station
  • Airport and ferry terminal shuttle service available for a fee

Kingfisher Bay Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kingfisher Bay Resort

Everyone (1)
5 out of 5
Lovely hotel in unique position on island of Fraser. Rooms are clean and comfortable. Staff friendly and prices reasonable.

Posted by , from London on 7 Nov 2018

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Comment from Hotel Management

21 Nov 2018 by DH

Thank you for taking time out from your holiday to post a review Tariq. We're thrilled you enjoyed your stay and very much appreciate your kind words that we'll be sure to share with all the team. From everyone here at Kingfisher Bay Resort we wish you well for all your future travels. Kind Regards, David Hay, GM.

Property Features

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Kingfisher Bay Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This beach hotel also offers outdoor tennis courts and a terrace. For a fee, parking is available. A complete renovation of Kingfisher Bay Resort was completed in August 2022. Smoking is allowed in designated areas at this 4-star K'gari hotel.

  • 205 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 1346 sq ft of conference space
  • 125 sq. m of conference space
  • Built in 1992
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking reservations required

Transport

  • Property shuttles: Airport shuttle and ferry terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Kingfisher Bay Resort offers 205 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Rooms open to furnished balconies. Bathrooms include a combined bath/shower unit and hairdryers. Cots/infant beds (surcharge) are also available.

  • Private balcony (furnished)
  • Coffee maker
  • Combined shower/bath
  • Cots (surcharge)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Sand & Wood Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Sand Bar – Overlooking the pool, this bistro serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open selected days.

Dune Restuarant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Fishing on site
  • Canoe on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Paddleboard on site
  • Playground on site
  • Rowing or canoeing on site
  • Segway rental/tour on site
  • Boat tours on site
  • Hiking/biking trails nearby
  • Water sports equipment

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via Boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Shop 7/54 Ariadne Street, Riverheads Shopping Village. 8am - 3pm]. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must arrange ferry transfers (surcharge) to the property on K'gari (Fraser Island). To arrange transfers, guests should contact the property at least 48 hours before their expected arrival. Contact the property using the information on the reservation confirmation received after booking.

To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Kingfisher Bay Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Shop 7/54 Ariadne Street, Riverheads Shopping Village. 8am - 3pm
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cots (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 14
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • No lifts
  • Smoke detector
  • Children stay free
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 16 for children
  • Airport shuttle fee: AUD 10 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (one-way), (from 4 to 14 years old)
  • Uncovered self-parking fee: AUD 30 per night
  • Nearby parking fee: AUD 30 per day (66 ft away)
  • Late check-out fee: AUD 50
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge of 1.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kingfisher Bay Resort
  • Kingfisher Bay Resort Fraser Island
  • Kingfisher Bay
  • Kingfisher Bay Fraser Island
  • Kingfisher Bay Hotel Fraser Island
  • Mercure Kingfisher Bay Resort Fraser Island
  • Kingfisher Bay Hotel Fraser Island
  • Kingfisher Bay Fraser Island
  • Kingfisher Bay Resort Hotel
  • Kingfisher Bay Resort K'gari
  • Kingfisher Bay Resort Hotel K'gari

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.