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King Room 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Room 1 king Bed + Parlor Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Castaways Resort and Suites. During your stay, you're just a quick walk from Lucayan Archipelago. Features include free WiFi in public areas and a free manager's reception, plus an outdoor pool.

  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, tour or ticket assistance and a porter
  • On-site recreation includes a gym and a playground
  • Steps from Lucayan Archipelago and a 2-minute drive from Port Lucaya Marketplace
  • Local-area shuttle service available for a fee

About the Castaways Resort and Suites

Location 42629 East Mall Drive, Freeport, Grand Bahama

Property Features

Castaways Resort and Suites offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this resort measures 580 square feet (54 square metres) and includes conference space. A library, a vending machine, and tour/ticket assistance are also featured at the business-friendly Castaways Resort and Suites. Smoking is allowed in designated areas at this 3-star Freeport resort.

  • 118 guestrooms or units
  • 4 levels
  • 580 sq ft of conference space
  • 54 sq. m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Area shuttle

Room Amenities

Castaways Resort and Suites offers 118 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Freeport resort provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Private balcony
  • In-room dining
  • Television
  • Cable channels
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The resort hosts a free manager's reception on selected days.

Castaways Resort and Suites has a restaurant serving breakfast and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Guests must transfer via aeroplane and boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

To get to the property, guests need to transfer by aeroplane and boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Castaways Resort and Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 100 per day for guests aged under 21 years old staying between 2 March and 31 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castaways Freeport
  • Castaways And Suites Freeport
  • Castaways Resort Freeport
  • Castaways Resort Suites
  • Castaways Resort and Suites Resort
  • Castaways Resort and Suites Freeport
  • Castaways Resort and Suites Resort Freeport

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.