New Brookfields Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Brookfields Hotel

View from property
Exterior
Miscellaneous
Beach
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Jomo Kenyatta, New Englandville, Freetown
  • National Stadium
    20 min walk
  • St John's Maroon Church
    3 min drive
  • State House
    3 min drive
  • Freetown (FNA-Lungi Intl.)
    125 min drive

Room options

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Classic Single Room, 1 King Bed, Non Smoking, Mountain View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

New Brookfields Hotel

Family-friendly hotel with fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site.
New Brookfields Hotel offers 32 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Premium satellite televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at New Brookfields Hotel, you'll be within walking distance of National Stadium. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Mavericks
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 2-minute drive from Sierra Leone National Museum and a few minutes from National Stadium
  • Airport, local-area and ferry terminal shuttle service available for a fee
New Brookfields Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 4 meeting rooms, and coworking spaces are available. Event space at this hotel measures 3968 square feet (369 square metres) and includes a conference centre. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly New Brookfields Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Freetown hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Mavericks – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mavericks

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (3,968 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium satellite channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for USD 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 15 (one-way), (up to 12 years old)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Brookfields Hotel
New Brookfields
New Brookfields Freetown
New Brookfields Hotel
New Brookfields Hotel Freetown
New Brookfields Hotel Hotel
New Brookfields Hotel Freetown
New Brookfields Hotel Hotel Freetown

New Brookfields Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 62 reviews" "
Rating 8 - Good. 15 out of 62 reviews" "
Rating 6 - Okay. 5 out of 62 reviews" "
Rating 4 - Poor. 1 out of 62 reviews" "
Rating 2 - Terrible. 4 out of 62 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Malvern

Business traveller
Liked: Amenities
I like New Brookfields, nice place, friendly staff who make it their mission to make you feel welcome and at home.
Stayed 11 nights in Aug 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very good location for my work, good wifi, food, security, service. Recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Amenities, property conditions & facilities
Was great
Stayed 2 nights in Jun 2024

2/10 Terrible

James

Business traveller
Disliked: Staff & service, amenities
I travel for work all over the world and I rarely leave a review that’s this bad for a hotel but this one is deserved. There are some nice young people who work there but the management is terrible, it is disorganized, the staff are poorly trained, and if you have another option, I’d avoid this hotel. When I was sick from food poisoning from the hotel food I called down to the front desk three times to ask for water over a period of hours and no one bothered to bring me any. They mopped the floor and didn’t properly mark it and I slipped and fell and injured myself. If you stay here, you’re basically captive. There isn’t any food beyond the hotel. The staff doesn’t know what’s going on. At one point I called down to the front to find out how late they serve breakfast on the weekend and was told 10. It was actually 1130. And the front desk was 15 feet from the restaurant. I see no excuse for such a poorly managed property.
Stayed 9 nights in May 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I truly thank all the staff working there for making our stay peaceful.
Stayed 1 night in Apr 2024

10/10 Excellent

RUTH

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Apr 2024

8/10 Good

Herbert

Stayed 1 night in Apr 2024

2/10 Terrible

Miatta

Stayed 5 nights in Nov 2023

10/10 Excellent

Kathleen

Business traveller
I give it 5 stars, thanks to the kind service particularly from the two ladies at front desk (shout out to Agnes!). They were very accommodating and helpful, always solution oriented, kind and respectful. Location wise - the hotel is close to many of the offices I needed to visit which was convenient.
Stayed 2 nights in Nov 2023

10/10 Excellent

Peter, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Very high standard of rooms and food service here. Great poolside bar/cafe and very nice pool. Breakfast is great with lots of options. Area around the hotel is busy but close to government offices and accessible to downtown and for the routes out of town.
Stayed 1 night in Nov 2023

2/10 Terrible

Julie Eileen

Stayed 6 nights in Sep 2023

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, great restaurant and pool area.
Stayed 6 nights in May 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like staying in the New Brookfields Hotel. The staff is professional, the amenities are consistent and nice, and the restaurant has good food.
Stayed 4 nights in Apr 2023

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 10 nights in Feb 2023

8/10 Good

M.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very kind and attentive; the manager is very professional and bilingual French/ English; and the breakfasts include fresh fruit and buffet. Since we were working nearby, we could walk.
Stayed 6 nights in Feb 2023

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great trip. Was staying for business. Couldn't ask for any more. Fantastic staff, lovely food and great hotel!
Stayed 2 nights in Feb 2023

6/10 Okay

Tania

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I have booked a Deluxe room but was given a basic standard room. They said they did not have more rooms available! No compensation. Breakfast is very poor.
Stayed 8 nights in Jan 2023

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Great, friendly staff. Amazing hospitality. The facility was always very clean and the food was amazing! I would highly recommend staying here.

10/10 Excellent

Unisa

Stayed 2 nights in Dec 2022

8/10 Good

Raphael

Stayed 6 nights in Nov 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good place to stay in Freetown
The hotel is quite good. Staff are courteous. There were some water leaks during heavy rains, so consequently, some rooms need minor repairs. The hotel restaurant would do well to be sure that items on the menu are actually available. Overall, would definitely recommend this hotel for visitors to Freetown.
Stayed 3 nights in Sep 2022

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly
Stayed 2 nights in Sep 2022

2/10 Terrible

Desmond, Lawerenceville

Travelled with partner
Disliked: Staff & service, amenities
The receptionist was very rude. Never greeted me on my arrival. Said very little to me as to whether room was ready or not. She had a nasty disposition and I wonder how a hotel like this would allow someone like her to be the first person you encounter. Upon checkout I met same lady and she never said thank you or try to find out how my stay was. Unacceptable in this kind of business. She should not be working there. But I was not surprised, the manager or supervisor was there as well on the phone chatting. During check out the clerk and the manger could not operate the credit card machine. They were both clueless as to how it works. So I paid them in cash. Yet still nor the manager or clerk said thank you or anything. Very rude. During my stay water was cut off for several hours with no notice. I called the front desk and they told me tank was being cleaned. Water never returned. I left and went to a friend's place to shower. There is a tourism school next door and I don't think they hire people from there or people who have hotel experience.
Stayed 2 nights in Apr 2022

10/10 Excellent

William Ade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very efficient and friendly staff
Stayed 12 nights in Feb 2022