6/10 Okay
Verified traveller
Business traveller
20 Dec 2024
Liked: Staff & service, room comfort
Disliked: Cleanliness
Okay, not great
The rooms are nice, and I love that there are two king size beds, but it really wasn't very clean, there was black stuff all over the floors, the walls, the sheets and there was a weird blood like looking stain on one of the pillows. I slept on top of the blankets with an extra sweater because I didn't feel clean sleeping underneath. The room could really use a deep clean and some new paint to cover up all the black marks. My sister said it "looked like a crime scene, where they dusted for fingerprints," so that's not great.
I also asked the front desk on my way in for a new ice bucket so that I didn't have to walk a mile down the hallway and then down to the first floor just to get ice (since there is only 1 ice machine on the 1st floor) and he very blatantly said "No." That would have been a very simple nice act of customer service as I saw it, but it was clearly too inconvenient.
I would consider staying again due to the price and my willingness to give a place a second chance but overall, it wasn't great. There were also what seemed like a team of construction workers staying in the hotel and while I know that is common, their trucks were blocking off the entire parking lot and walking all the way from the back as a woman alone seems really dangerous. There should really be a back entrance where the parking lot wraps around.
There are quite a few things that can be improved.
Verified traveller
Stayed 1 night in Dec 2024