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Superior Studio, Terrace, Lake View (VIP Studio)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Terrace, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Apartment, Kitchenette, Lake View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Studio, Kitchenette, Garden View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Studio, Kitchenette, Garden View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Golden Lakes Hotel, you're just a quick walk from Lac de l'Eau d'Heure. Free WiFi in public areas, free self-parking and a full-service spa are available.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and ocean views while dining at La Brasserie des Lacs
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, facials or body treatments at the spa
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Within a 15-minute walk of Lac de l'Eau d'Heure and Natura Parc l'Eau d'Heure
  • Pets welcome for a fee

Golden Lakes Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Golden Lakes Hotel

Couples (1)
4 out of 5
Tout était propre mis à part la poussière sur l 'armoire. Pas assez de papier toilette le jour d arrivée. Problème d 'étanchéité du chassis. Mis à part ça tout était parfait.

Posted by on 3 Mar 2020

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About the Best Western Plus Golden Lakes Hotel

Location Route de la Plate Taille, 51, Froidchapelle, Wallonia 6440

Property Features

Golden Lakes Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A sauna, a terrace, and barbecue grills are also featured at the eco-certified Golden Lakes Hotel. Self parking is free. This 4-star Froidchapelle hotel is smoke free.

  • 79 guestrooms or units
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 2018
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Golden Lakes Hotel offers 79 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Smart television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

La Brasserie des Lacs – Overlooking the ocean and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 13
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed facilities fee is charged per hour to access the spa.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 21 for adults and from EUR 10.5 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: EUR 49
  • Spa fee: EUR 49
  • Spa tub fee: EUR 49
  • Facilities fee: EUR 49 per person and includes use of: sauna; water park

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Lakes Hotel Hotel
  • Golden Lakes Hotel Froidchapelle
  • Best Western Plus Golden Lakes Hotel
  • Golden Lakes Hotel Hotel Froidchapelle

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.