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Connecting Room, Non Smoking

Bed Count 4 Twin Beds Maximum Occupancy 8 Max

Executive Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room, Smoking - Breakfast Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Double Room, Non Smoking - Breakfast Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Moderate Single or Moderate Twin (Single Use), Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the great public transport around Hotel New Otani Hakata. During your stay, you're just a quick walk from Tenjin Underground Mall. Free WiFi in public areas, a bar and a coffee shop/cafe are available.

  • Free WiFi
  • Enjoy Japanese cuisine while dining at Sembazuru
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the proximity to public transport and the location
  • 8 minutes by foot from Tenjin Underground Mall and a 1-minute drive from Canal City Hakata

Hotel New Otani Hakata ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel New Otani Hakata

Couples (1)
5 out of 5
C’est parfait! Merci beaucoup 😘

Posted by on 11 Nov 2023

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Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel New Otani Hakata also features multilingual staff, concierge services, and dry cleaning/laundry services. Parking is available for a fee. Smoking is allowed in designated areas at this Fukuoka hotel.

  • 372 guestrooms or units
  • 14 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Yakuin Station (0.5 km / 0.3 mi)
  • Metro station: Watanabe-dori Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel New Otani Hakata offers 372 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Fridge
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Sembazuru – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Green house – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Open daily.

The Castillian Room – This restaurant specialises in Eastern European cuisine and serves lunch and dinner. Open daily.

Taikanen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must be at least 20 years of age to stay in a smoking room.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply to children 4-12 years old for breakfast.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 2000 for children
  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Otani Hakata
  • Hotel New Otani Hakata Fukuoka
  • New Otani Hakata
  • New Otani Hakata Fukuoka
  • New Otani Hakata Hotel
  • New Otani Hotel Hakata
  • Hotel New Otani Hakata Hotel
  • Hotel New Otani Hakata Fukuoka
  • Hotel New Otani Hakata Hotel Fukuoka

You should know

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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