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Tenza Hotel at Hakata Station

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tenza Hotel at Hakata Station

View Twin Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains
Deluxe Suite Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains
Hallway
Restaurant
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
2-5-33 Hakataekihigasi, Hakata Ward, Fukuoka, Fukuoka, 812-0013
  • Amu Plaza Hakata
    10 min walk
  • よかたい 総本店
    1 min walk
  • Hakata Station
    2 min walk
  • Fukuoka (FUK)
    8 min drive

Room options

View all photos for Deluxe Twin Room - Non-Smoking

Deluxe Twin Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

Deluxe Twin Room - Non-Smoking

  • 40.7 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for View Twin Room - Non-Smoking

View Twin Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

View Twin Room - Non-Smoking

  • 21.1 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room - Non-Smoking

Superior Twin Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

Superior Twin Room - Non-Smoking

  • 28.3 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Run of the house, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Run of the house, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Twin Room - Non-Smoking

  • 21.9 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for View Queen Room - Non-Smoking

View Queen Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

View Queen Room - Non-Smoking

  • 19.9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Queen Room - Non-Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite Room - Non-Smoking

Deluxe Suite Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

Deluxe Suite Room - Non-Smoking

  • 82.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Universal Twin Room - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Universal Twin Room - Non-Smoking

  • 32.5 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Adjoining Twin Rooms - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Adjoining Twin Rooms - Non-Smoking

  • 42 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Junior Suite Room - Non-Smoking

Junior Suite Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

Junior Suite Room - Non-Smoking

  • 61.2 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Tokyu Stay Hakata

Free WiFi
Restaurant
Air conditioning
Laundry
4.6 out of 5, Wonderful, (1006)
The price is €82
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Tokyu Stay Hakata

About this property

Tenza Hotel at Hakata Station

Hotel with a 24-hour front desk, near Canal City Hakata
A restaurant, self parking and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Tenza Hotel at Hakata Station offers 120 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. 40-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and children's slippers.

This Fukuoka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

Tenza Hotel at Hakata Station's great location gets high marks from our customers. During your stay, you're just a quick walk from Amu Plaza Hakata. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 2-minute drive from Canal City Hakata and a few minutes from Marine Messe Fukuoka
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Tenza Hotel at Hakata Station. For a fee, parking is available.

This 4-star Fukuoka hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Trattoria W Hakata – On-site restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (JPY 1,500 per night)
  • Parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Trattoria W Hakata

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hospital bed
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1500 per night
  • Nearby parking fee: JPY 1500 per night(164 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tenza At Hakata Fukuoka
Tenza Hotel at Hakata Station Hotel
Tenza Hotel at Hakata Station Fukuoka
Tenza Hotel at Hakata Station Hotel Fukuoka

Tenza Hotel at Hakata Station Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 298 out of 560 reviews" "
Rating 8 - Good. 201 out of 560 reviews" "
Rating 6 - Okay. 35 out of 560 reviews" "
Rating 4 - Poor. 17 out of 560 reviews" "
Rating 2 - Terrible. 9 out of 560 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Hakata station and also right across to Yodobashi camera. Staffs were nice and helpful. Rooms are on the smaller side but enough to open a full suitcase in a corner
Stayed 1 night in Sep 2024

10/10 Excellent

Sreewan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs and clean hotel. Walkable to the train station. Lots of eateries around. Recommand this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

ZILU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, very friendly staff
Stayed 4 nights in Aug 2024

6/10 Okay

john

Very below average. Did not clean or make bed daily.
Stayed 2 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy the stay!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, shopping mall just opposite to the hotel, 7-11 is next to the hotel, within 5 mins walk from Hakata station. The staff are nice and very helpful. Response to our questions are very quick no matter through Expedia app or face to face.
Stayed 1 night in Jul 2024

10/10 Excellent

Jt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly kind and friendly Staff! Love the eco friendly approach, and the limited hotel amenities. As a seasoned traveler with sensitive skin, It just makes sense to have everything I need with me. Great that there were so much amenities available just in case, and think it's funny to see other reviews people complaining about having to gather what they need ( FOR FREE ) in the amenities area of the lobby. I myself was Glad to not have to contribute to more unnecessary waste. The location is incredibly convenient- 5 minutes on foot to Hakata Station- 2 minutes in either direction to a Family Mart. I did not see or opt for the breakfast buffet. There is also a big multi level shopping center next to Hakata station with plenty of shopping and dining options. The best part for me was FREE laundry room ! I would highly recommend this hotel and am actually quite sad there aren't any other rooms available upon my return to Fukuoka for the last 2 days of my trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

mona

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed visiting Fukuoka, where some of our grand relatives were from . . . .
Stayed 6 nights in Jun 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and spacious rooms
Travelling as a family of 3 pax makes booking a room a little inconvenient when balancing space and price when most are geared up for either singles or couples. We booked this spacious room and was perfect for us as we also needed the space for packing our last minute purchases into our luggage before heading home in a flight. For the price we paid, it was really good value for money plus the proximity to Hakata station was fantastic too. My only grouse was a particular male reception who was on duty the evening before my departure. I was hoping to book a large cab since we had a lot of luggage’s for next morning’s transfer to the airport. This portly guy said they don’t do bookings and we had to do this ourselves. This is highly unusual since all the hotels in our 15 day holiday did that for us. The following morning I decided to check the reception again when I checked out. The slender guy with specs without hesitation got us a (sliding cab which is essentially is a London cab) and managed to squeeze all of us in with the luggage’s. The note might want to check internally on this. Otherwise, it the location is fabulous for shopping, with Yodobashi store right across the street with others like AMU plaza and Kitte malls all nearby. Highly recommeded.
Stayed 2 nights in May 2024

10/10 Excellent

Diogo Filipe

Stayed 7 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, close to JR Hakata station
Overall good/standard experience. Front desk staff were polite and friendly. You will have to grab your own complimentary supplies like slippers, tooth brush, body wash cloth from the lobby and take it to your room, which I haven’t seen before but I guess it can cut down on cost? There is this “take your preferred shampoo/conditioner” pump station at the lobby too, which my wife thought was interesting. The room was quite standard sized, we had a regular twin bedroom, clean but has its wear and tear. About 7 min walk from JR Hakata Station which has a good selection of shopping.
Stayed 1 night in May 2024

10/10 Excellent

Lisa, Mililani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy friendly check in/out. Nice amenities. Great breakfast.
Stayed 1 night in May 2024

6/10 Okay

Pui Yee Mariah

Travelled with family
Liked: Staff & service
Bathroom is a little dirty.
Stayed 1 night in Feb 2024

10/10 Excellent

Wai Shing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in May 2024

8/10 Good

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, only 4 minute walk to Hakata train station and many restaurants and convenience stores nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Tenza are so nice and accommodating. They helped me fill out my forms to send my luggage to the next destinations
Stayed 4 nights in Mar 2024

10/10 Excellent

Kenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, only a few minutes walk to Hakata Station with lots of shopping and dining options around the area. The room was good size by Japanese standard and clean. The massage chair in the room is definitely a plus! The hotel offers free self-serve laundromat which we utilized, and laundry detergent pack is available at the front desk for a very reasonable 50 yen each. Breakfast buffet has a lot of food choices with emphasis on locally sourced vegetables, and Costa coffee too!
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TENZA HOTEL...A GOOD LOCATION NEAR HAKATA
The staff was friendly and it was very close to Hakata station. The room was clean...and the nice thing was there was YouTube available on the tv, so watching English tv or movies was nice...the only thing that was bothering was on the 8th floor, the hall had a heavy musty smell...washer and dryers were free...however to a long time to dry clothes...other than that...would recommend...
Stayed 7 nights in Mar 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience at Tenza Hotel at Hataka Station Fu
It’s terrible for my first time experience at this hotel. I booked one night 1 pax room then changed to a twin bed room my friend already booked. However, I was shocked as when I checked in the first day, I was told at the reception I need to pay extra 200 yen per person per night for the government required accommodation tax, which I never need to pay extra for my past Fukuoka hotels via Hotel . com all the years the tax exists. I checked with your online staff they said they never heard of it and wasn’t mentioned on the descriptions. I believe it’s the way that hotel tries to be competitive with nearby hotel as that seems they are cheaper so tourists would pick them. The second shocking issue was the hotel set a rule only ppl booked 4 nights or above can have room cleaning services. And ppl booked 4 night above can only have once per 3 days. The worst of all, is there were an ASEAN male staff tried to broker into our room forcing to give us new towels which we said we had and didn’t need any from him. We protested we’d call the police then he backed away. Thats a terrible experience we have ever in any hotels. I won’t recommend anyone to accommodate at such bad running hotel especially female.
Stayed 1 night in Feb 2024

8/10 Good

Harvey

Stayed 2 nights in Feb 2024

8/10 Good

Alexandra

Stayed 2 nights in Feb 2024