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Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double or Twin Room, Golf View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double or Twin Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Casa Velha do Palheiro, Relais & Chateaux, you're just a quick walk from Palheiro Gardens. You'll find features such as free breakfast, free WiFi in public areas and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Casa Velha Dining Room
  • Take a swim in the indoor and outdoor pools or soak in the 3 hot tubs
  • Indulge with reflexology, Ayurvedic treatments or manicures and pedicures at Palheiro Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, an outdoor tennis court and a gym
  • Steps from Palheiro Gardens and 14 minutes on foot from Palheiro Golf Club
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Casa Velha do Palheiro, Relais & Chateaux ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Casa Velha do Palheiro, Relais & Chateaux

Everyone (1) Couples (1)
5 out of 5

Der perfekte Ort zum Relaxen

Pros: Sehr nettes, zuvorkommendes und hilfsbereites Personal. Immer zu einem Scherz aufgelegt
Cons: Die Reception ist schlecht beschildert. Bei so vielen Anbauten und Türen wäre eine Hinweistafel von Vorteil.
Location: Das Hotel ist auf einer Anhöhe, inmitten der schönsten Gärten und einem Golfplatz. Die Stadt Funchal erreicht man mit Taxi oder PW in rund 15 Minuten.
Kaum eingetroffen, schon zu Hause gefühlt. Der Charme des kleinen Hotels "auf dem Berg" strahlt Geborgenheit aus. Mit den knapp 40 Zimmern ist es übersichtlich, man kennt sich innert kürzester Zeit und geniesst doch seine Privatsphäre. In rund 15 Minuten erreicht man die Stadt Funchal mit all den Sehenswürdigkeiten. Wer noch Golf spielt, ist hier perfekt aufgehoben.

Posted by , from Aargau, Schweiz on 2 Nov 2017

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Comment from Hotel Management

17 Nov 2017 by Casa Velha do Palheiro

Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben. Wir hoffen Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen.

5 out of 5
Sie haben von mir eine Anzahlung gemäss ihrer Bestätigung 3/11/16 - 9.40 von 1190 Euro erhalten. Bei der Rechnungslegung stellte sich heraus, dass das Hotel dieses Geld nicht erhalten hat. Bitte klären sie diesen Vorfall und benachrichtigen sie mich umgehend. mit freundlichen Grüssen Wolfgang Maiwald

Posted by on 20 Dec 2016

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5 out of 5

For gardeners & golfers

Very nice with Quinta do Palheiro F gardens nextdoor. As retired golfer I could notice that you got splendid views from the course, but that you might need a buggy or eletric trolley to support the climbing on certain fairways. Shuttle service to town but you might need to rent-a-car - or taxi - if you want to explore the island and Funchal outside service hours. Excellent service at reception. They even managed to get one week of sunshine, warm weather and flowers in Early February!

Posted by on 9 Feb 2014

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About the Casa Velha Do Palheiro

Location Rua de Estalagem 23, Funchal, 9060-415

Renovations + Closures

The property will be renovating from 15 October 2024 to 20 December 2024 (completion date subject to change). The following areas are affected:

  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Casa Velha do Palheiro, Relais & Chateaux offers its guests a full-service spa, a golf course, and 3 hot tubs. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, an indoor pool, and a fitness centre are also featured at the luxury Casa Velha do Palheiro, Relais & Chateaux. A free area shuttle within 7 km is available. Smoking is allowed in designated areas at this 5-star Funchal country house.

  • 38 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1997
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 1
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free area shuttle within 7 km; airport shuttle and beach shuttle

Room Amenities

Casa Velha do Palheiro, Relais & Chateaux offers 38 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Each accommodation is individually decorated. 40-inch flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Funchal country house provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Casa Velha Dining Room – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 3 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Fishing nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Palheiro Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Casa Velha do Palheiro, Relais & Chateaux offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 64.0 per day.

Pet Policy

  • Pets: EUR 10.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Contactless check-out is not available
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • No lifts
  • Property registry number - 3434
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 64.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Velha Palheiro
  • Casa Velha Palheiro Funchal
  • Casa Velha Palheiro House
  • Casa Velha Palheiro House Funchal
  • Casa Velha Do Palheiro Hotel Funchal
  • Casa Velha Do Palheiro Madeira/Funchal
  • Casa Velha Palheiro Country House Funchal
  • Casa Velha Palheiro Country House
  • Casa Velha Do Palheiro
  • Casa Velha do Palheiro Relais Chateaux
  • Casa Velha do Palheiro, Relais & Chateaux Funchal
  • Casa Velha do Palheiro, Relais & Chateaux Country House
  • Casa Velha do Palheiro, Relais & Chateaux Country House Funchal
  • Casa Velha Do Palheiro
  • Casa Velha do Palheiro Relais Chateaux
  • Casa Velha do Palheiro, Relais & Chateaux Funchal
  • Casa Velha do Palheiro, Relais & Chateaux Country House
  • Casa Velha do Palheiro, Relais & Chateaux Country House Funchal

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the country house before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of Relais & Chateaux.

  • Green Key (Foundation for Environmental Education)
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