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Hotel Windsor

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Windsor

Standard Double or Twin Room | Free minibar, blackout curtains, cots/infant beds, free WiFi
Exterior
Front of property
Reception
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pool
  • Air conditioning

Explore the area

Map
Rua das Hortas 4C, Funchal, 9050-024
  • Funchal Town Hall
    4 min walk
  • Funchal Farmers Market
    4 min walk
  • Restaurante Sirius
    1 min walk
  • Funchal (FNC-Cristiano Ronaldo)
    20 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | Free minibar, blackout curtains, cots/infant beds, free WiFi

Standard Single Room

  • Sleeps 1
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Free minibar, blackout curtains, cots/infant beds, free WiFi

Triple Room

  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Free minibar, blackout curtains, cots/infant beds, free WiFi

Standard Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Windsor

Hotel in Funchal with rooftop terrace and 24-hour front desk
This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and self parking.
Hotel Windsor offers 67 air-conditioned accommodations with free minibar items and free newspapers. 32-cm LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Windsor, you're just a quick walk from Embroidery Museum. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 4-minute walk from Embroidery Museum and 4 minutes on foot from Funchal Town Hall
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and a library are also featured at Hotel Windsor. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Funchal hotel.

Hotel Windsor has a restaurant serving breakfast, lunch and dinner.

Languages

English, French, German, Italian, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 5 per day)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm LCD TV with cable channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Free daily newspapers
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 6.50 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 5 per day
  • In-room safe fee: EUR 1.00 per day
  • Crib (infant bed) fee: EUR 6.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 7245

We should mention

  • Pool access available from 10 AM to 7:00 PM

Property is also known as

Hotel Windsor Funchal
Windsor Funchal
Windsor Hotel Melbourne
Hotel Windsor Hotel
Hotel Windsor Funchal
Hotel Windsor Hotel Funchal

Hotel Windsor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 191 reviews" "
Rating 8 - Good. 89 out of 191 reviews" "
Rating 6 - Okay. 53 out of 191 reviews" "
Rating 4 - Poor. 16 out of 191 reviews" "
Rating 2 - Terrible. 6 out of 191 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast, and amazing staff!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very nice.
Stayed 3 nights in Jul 2024

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The facilities are very old. Bed is uncomfortable. There was the strangest persistent noise in my room. The noise from the streets was also annoying at night.
Stayed 3 nights in Jul 2024

8/10 Good

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, parking was ok for 5 euros por day and clean
Stayed 5 nights in Jun 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was friendly and helpful with my questions certain times above and beyond. There was no issue with cleanliness.
Stayed 4 nights in Nov 2023

6/10 Okay

Michaela

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stuff is amazing but the property and furniture is pretty old. No minibar and no coffee in the room although there is a kettle. I called ahead to confirm my booking but when I arrived I was told the hotel was overbooked and I have to go to Garisol for two days. Well ok but I also booked yours to pick me up from Windsor so this added extra costs to my trip. When I arrived to original booked room I was pretty disappointed - the toilet was dirty and the bed linens very worn off with someone’s hair on it. I got like 20 nasty mosquito/fly bites overnight and when I asked for help the receptionist told me “you must have opened the window and let them in” which I didn’t do it wasn’t nice to hear but I was given a spray and a gel which helped at least, so I was thankful for that. The pool is nothing like the picture. Pretty and small for full hotel of people. All and all slightly traumatized from this trip since I was tossed around like a hot potato and ended up getting eaten by insect. Better spend more and get better hotel.
Stayed 4 nights in Aug 2023

8/10 Good

Zoia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Isolina Virgínia Pereira

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2021

6/10 Okay

Verified traveller

Covid cancellation
Because of covid and flight cancellation we did not go to Madeira. We informed you in November!
Stayed 7 nights in Dec 2020

8/10 Good

Hansa0812

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at Hotel Windsor for 7 days during December 2019 and had a wonderful time. The receptionists were very warm, helpful and considerate. The restaurant chef was enthusiastic and made interesting and nice main dishes. The cleaning of room was very good. This very central-located hotel is equipped with its own parking places. We would surly like to come back next time.
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a good location close to everything 👌 I'm afraid I did find the bed, uncomfortable ☹️
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
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Stayed 4 nights in Oct 2019

8/10 Good

Lauren, Lisbon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The ratings said that this hotel is 4 star but the bedrooms are old and outdated. The bathroom was pretty modern and pleasant enough. However the toiletries provided are very cheap and providing better quality shampoo and soap would drastically improve the experience! The furnishings need to be replaced in the bedroom though because they are old and worn (the old bed, headboard, wardrobe and desk were all made of an old wooden furniture from another age). Everything else including the reception, dining area and foyer were very modern and pleasant to be in. The staff too were very friendly and lovely and helpful.
Stayed 7 nights in Jun 2019

6/10 Okay

Antony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A nice hotel, but.....
The Windsor was working so well for us until we asked for a key to the safe in the room. We were told that it would cost us 20 Euro per day! Plus a Key deposit! This is unacceptable! We have never paid to use an in-room safe anywhere in the world and, while the Windsor is a very nice hotel, it's not nice enough to demand that. We left our 'stuff' in the rental car that we parked next to the entrance to Reception (Front Desk) where it would be seen by the receptionist. The complimentary breakfast was about standard fare. The hot choices were, at best, luke-warm and the the cold choices were good. We reported that the TV in our room had dropped some English-speaking channels. Four days later, when we checked-out, nothing had been done, nor had the staff got back to us. Twice, we went to the Pool Bar on the roof to get a snack. The bar was open but no-one was there. There are no power outlets on the desk or the bedside tables. The only outlets are between the desk and the Mini-Bar but this was taken up by the Mini-Bar, TV and Table Lamps. The others are on the walls under the bedside tables requiring you to get on your knees and grovel to get a plug into the wall outlet. Surprisingly, there is no Tea/Coffee making facility in the room.
Stayed 7 nights in Jan 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service
Very limited parking
If you are specifically looking for somewhere with parking, as we were, this is not the hotel for you. There are 3 spaces in total which is not enough, even for a small hotel.

6/10 Okay

CHPL, Scotland

Liked: Cleanliness, staff & service
Middle of Town
Dated, worn furniture in room. Rooms on the street side suffer badly from late night & early morning noise. Staff friendly and most speak very good English. Hot breakfast is clod and greasy.

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel have a good staff but the car park is wasn't good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location/helpful and friendly staff
My experience with the hotel was very good. I stayed there 8 days and loved the fact that I was in the centre of Funchal. The reception staff was very lovely and helped me organising different tours where I was picked up from the hotel and brought back. The tours were great. I had an accident and hurt myself in the room the first aide person arrived straight away after I called reception. Unfortunately the injury was worse than I liked and I lost lots of blood the hotel manager and the cleaning ladies all were all there to help. They all were worried about the blood loss and did their utmost best to help me. After my return from the A&E the reception lady has checked on how I was doing. They were really great with helping to find the clinic to do further checks on my wound and stitches. I would recommend the hotel for his great location and great team.

8/10 Good

David , Bristol

Liked: Cleanliness, staff & service
City centre hotel
Had a wonderful holiday in lovely madeira where everyone we met was warm and welcoming.

6/10 Okay

pedro, home now

Central hotel
Central hotel. Basic room. Breakfast included. Walkable to all sights. Central hotel. Basic room. Breakfast included. Walkable to all sights.

2/10 Terrible

Renata, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No booking
Booked the hotel and on arrival we were told there was no room and they were relocating us to a hotel in the middle of nowhere (15 min drive away) and we did not have a car. Unacceptable with no prior notice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the centre of Funchal
Lovely hotel central to Funchal, close to amenties and easy to get to places. Only downside due card key doors no one can shut doors quietly!