Kempinski Hotel Fuzhou

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel Fuzhou

Lobby
Lobby
Exterior
Breakfast, lunch, dinner served; Fusion cuisine, garden views
Property map

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Breakfast available
  • Parking included
  • 24/7 front desk

Explore the area

Map
No. 1 Hengyu Road, Fuzhou, Jinan District, 350000
  • Hot Spring Park
    3 min drive
  • Sanfang Qixiang
    5 min drive
  • Wuyi Square
    5 min drive
  • Fuzhou (FOC-Changle Intl.)
    39 min drive

Room options

Room, 1 King Bed (Executive Premium Room King)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (Executive Premium Room Twin)

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Single Beds, Garden View (Executive Room)

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Suite, 1 King Bed, City View

  • 78 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Garden View (Executive Suite)

  • 85 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds, Garden View (Deluxe Room Garden View)

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, City View (Deluxe Room City View)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Garden View (Deluxe Room Garden View)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View (Executive Room)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, City View (Deluxe Room City View)

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Kempinski Hotel Fuzhou

Luxury Fuzhou hotel in Jin'an District with 6 hot tubs
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Kempinski Hotel Fuzhou offers 327 accommodations with minibars and a safe. Tempur-Pedic beds feature premium bedding. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

6 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
During your stay at Kempinski Hotel Fuzhou, you'll be within walking distance of Taihe Plaza. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy Fusion cuisine at K-Coffee, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 6 hot tubs
  • Treat yourself to hydrotherapy, facials or reflexology at the spa
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes on foot from Taihe Plaza and a 3-minute drive from Hot Spring Park
  • Airport and train station pick-up shuttle service available for a fee
Kempinski Hotel Fuzhou offers its guests a full-service spa, 6 hot tubs, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A sauna, a terrace, and multilingual staff are also featured at the luxury Kempinski Hotel Fuzhou. A round-trip airport shuttle and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Fuzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
K-Coffee – Overlooking the garden, this buffet restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Taifu Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Yunge Grill – This restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
LOBBY LOUNGE – On-site lobby lounge. Open daily.
KEMPINSKI THE DELI – This delicatessen serves breakfast, lunch and dinner. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 168 for adults and CNY 84 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • K-Coffee
  • KEMPINSKI THE DELI
  • LOBBY LOUNGE
  • Taifu Restaurant
  • Yunge Grill

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (16,146 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 345.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 for adults and from CNY 84 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 345.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 6 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Fuzhou
Kempinski Hotel Fuzhou Hotel
Kempinski Hotel Fuzhou Fuzhou
Kempinski Hotel Fuzhou Hotel Fuzhou

Kempinski Hotel Fuzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 61 reviews" "
Rating 8 - Good. 14 out of 61 reviews" "
Rating 6 - Okay. 6 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Fengfei

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I recently stayed at this hotel, and while the facilities were decent, the service at the front desk was extremely disappointing. The staff seemed completely uninterested in helping guests. They had a "poker face" and were incredibly unapproachable, responding to questions or requests with the bare minimum effort, if at all. It felt like they couldn't care less about providing good service or ensuring a pleasant stay for their guests. This lack of warmth and hospitality left a bad impression, and unfortunately, it overshadowed what could have been a pleasant stay. Management needs to seriously consider training their front desk staff in customer service, as this kind of attitude is unacceptable in the hospitality industry.
Stayed 1 night in Aug 2024

10/10 Excellent

Jimmy Kao Chin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Amazing experience with very helpfull staff…
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location
Hotel was in great location. Many eateries near hotel, Metro within couple of minutes walk from hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

YUE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 1 night in Mar 2024

10/10 Excellent

YUE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, very helpful, professional staff.
Stayed 1 night in Mar 2024

10/10 Excellent

yu ying

Stayed 2 nights in Jun 2023

10/10 Excellent

Ed

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 8 nights in Nov 2019

10/10 Excellent

HUAWEI, brisbane australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled Fuzhou for two days, i lived in this hotel for one night. it has very very very friendly staff, and very very very high class room equipments. Yes, i high recomand it.
Stayed 1 night in Apr 2019

10/10 Excellent

Kwek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
it is amazing stay. It was made better with Jack cai extreme detail service. Will definitely visit again
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Rude staff to check the room around 2AM due to their false smoke detector. And they refuse to offer any discount for the sleepless night.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

huihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kempinski
Overall very good experience
Stayed 2 nights in Jan 2019

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Room aircon temperature not adjustable to suit my comfort as it is too cold.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, just in the Tahoe plaza!
Stayed 3 nights in Nov 2018

10/10 Excellent

Sybil Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent hotel and staff
The Manager was excellent, rooms fantastic and staff extremely hepful.

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Biggest shopping mall downstair
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good service.
I love this hotel. The service is great and the rooms are nice.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Fantastic hotel and wonderful staff.. it was my first stay at the hotel and I will definitely be back
Stayed 2 nights in Dec 2017