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"We arrived late in the evening. The receptionist was welcoming, there was a large fire in the reception bar area and the room was more than adequate f ... " More

By a verified traveller on Thu 26 Jan 2017

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Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Mercure Annemasse Porte de Genève, you're just a quick walk from Private Hospital Country De Savoie - General Health Ramsay. Features include free self-parking, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free self-parking
  • Enjoy Regional cuisine at La Yourte, a brasserie with pool views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 1-minute drive from Private Hospital Country De Savoie - General Health Ramsay and 10 minutes from Jet d'Eau Fountain
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Mercure Annemasse Porte de Genève ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Annemasse Porte de Genève

Everyone (4) Couples (3) Business (1) Other (1) Friends (1)
5 out of 5

Welcoming after a long drive

Pros: As above
Cons: nothing
Location: Very good location for a traveller just off the main road. We didn't stay longer in the area as we were going to a nearby ski resort next day.
We arrived late in the evening. The receptionist was welcoming, there was a large fire in the reception bar area and the room was more than adequate for us. the other very good feature was that we were approached immediately and told that we could order dinner up until 10pm. the food we had was extremely good

Posted by , from Scotland on 26 Jan 2017

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Comment from Hotel Management

13 Feb 2017 by Veronique

We thank you very much for your nice comment that we will not fail to share with our team. We look forward to welcoming you again for your next ski holiday. Best regards

4 out of 5

good break

location for us was perfect as its so near the highway , you do need a car though to get around. staff were great, especially one of the ladies unfortunately i didnt get her name, but she was great. room service was great, tasty food. good value for money

Posted by on 15 Dec 2012

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5 out of 5

Nice hotel

I would advise anyone who wants to stay in a quiet hotel, clean and away from crowded places and bustle of the city to reside in this beautiful hotel and economic.It was a great experience

Posted by on 5 Nov 2012

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4 out of 5

Posted by on 12 Jul 2021

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Comment from Hotel Management

28 Jul 2021 by Céline, Adjointe de Direction

Bonjour, Nous vous remercions pour votre retour et espérons vous accueillir à nouveau dans notre établissement très prochainement. Bien cordialement,

5 out of 5
Hôtel propre et calme. Bon accueil, grand parking gratuit. La chambre est spacieuse et bien disposée. Rien a redire.

Posted by on 15 Oct 2019

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4 out of 5
Trotz Baustelle super Service und tolles Frühstücksbuffet

Posted by on 26 Nov 2018

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2 out of 5

Mercure pas tres top assez encien!!!

Mercure cacher, niveau 1 .... Je ne reviendrais plus dans cette hotel pour le rapport qualité prix je trouve les prix assez exéssif!

Posted by , from paris on 15 Aug 2016

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3 out of 5

One Night Stand

Es war okay. Unter dem Bett Pantoffel von einem vorhergehenden Gast. In einer Schublade hatte es Schminktäschchen und 1.- Hilfe-Set eines vorhergehenden Gastes. Mimibar ohne Spirituosen.

Posted by on 20 Apr 2013

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3 out of 5

Gute Alternative zu Genf

Für eine reine Übernachtung kann ich es gut weiter empfehlen. Günstig im Verhältnis zu Genf

Posted by on 26 Mar 2013

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4 out of 5

Hôtel

Accueil sympathique, le personnel est avenant et les chambres sont propres et spacieuse.

Posted by on 15 Oct 2012

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About the Mercure Annemasse Porte de Genève

Location 9 rue des jardins, Gaillard, Haute-Savoie 74240

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Mercure Annemasse Porte de Genève. Free self parking is available. This 4-star Gaillard hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Built in 1973
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Ambilly Station (1.7 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Mercure Annemasse Porte de Genève offers 79 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.

La Yourte – Overlooking the pool, this brasserie specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Rafting nearby
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 12 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8.50 to 18.90 for adults and EUR 00.00 to 18.90 for children
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Annemasse Porte De Geneve Hotel Gaillard
  • Mercure Annemasse Porte Genève
  • Mercure Annemasse Porte Genève Gaillard
  • Mercure Annemasse Porte Genève Hotel
  • Mercure Annemasse Porte Genève Hotel Gaillard
  • Mercure Annemasse Porte Geneve
  • Mercure Annemasse Porte de Genève Hotel
  • Mercure Annemasse Porte de Genève Gaillard
  • Mercure Annemasse Porte de Genève Hotel Gaillard

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.