All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 20 out of 71 reviews" "
10 - Excellent
20
Rating 8 - Good. 31 out of 71 reviews" "
8 - Good
31
Rating 6 - Okay. 14 out of 71 reviews" "
6 - Okay
14
Rating 4 - Poor. 6 out of 71 reviews" "
4 - Poor
6
Rating 2 - Terrible. 0 out of 71 reviews" "
2 - Terrible
0
8.2/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Good
Verified traveller
27 Sept 2024
Great location with cosey pub. Not great room.
Beautiful location across from the old harbour. Great for walks in lovely scenery, cycling and beach. Decent restaurant for dinner. A busy Saturday night and a little understaffed. Breakfast was very disorganized despite having to preorder the night before for a set time. Everyone waited for coffee and food (help yourself buffet) also ran out several times. Seems could be easily fixed with some management and planning.
Room was very outdated, but comfortable and clean.
Wonderful property. One of the boys forgot his wallet in his room, the manager mailed it overnight to our hotel a couple days ahead, arrived as expected. No charge to us, service above and beyond. This is a hotel we will stay in again for sure.
Bed super comfy and towels lovely and soft. Decor and space in our particular room not great. Supper food really good, breakfast a little underwhelming. Would have felt nicer to have experienced a few more smiles from some staff
One of the most expensive accommodations on the 500 mile loop and it did not meet my expectations. Front desk should be a bit more flexible on checking in hours, bathroom was quite small and outdated, also I think the breakfast badly needs improvements. Other than that, lovely people, waitresses at dinner were very nice and the food was quite good.
We’ve check in but no one inform us that the main door on our room given has no safe lock and when we call staff He said it same prior to that night. The thing is no one bother to fix the door for the safety of their customer rest and privacy in case someone will open the door in the middle of the night and everyone inside are sleeping. It’s very shame to the hotel and irresponsibility. Juice was serve prior to our present during breakfast. And no cover on the glass at least it’s been poured on our arrival it’s just awkward to drink. Also the carpets are dusty..
The hotel looks lovely from the outside but is a bit tired inside. I’d booked a room with a queen bed but the room had 2 singles. When I asked for it to be changed the girl didn’t seem to want to change it. She asked that if she put the beds together would we want a double duvet! The evening meal was lovely but I ordered grapefruit for breakfast and, when I asked when they brought my cooked breakfast, where the grapefruit was I was told they were waiting on the delivery. I understand that this can happen but I feel I should have been told, and perhaps offered an alternative, before I asked. I didn’t get the offer of an alternative even when I asked. Communication wasn’t their forte.
The room was very disappointing
Old, tired, bed clothes not matching, bathroom not clean. We would not have stayed if we could have found alternative accommodation locally. After a 7 he drive and the high cost of the room, this was not what we were expecting to find.
Food in the restaurant was lovely which has helped the situation
Stacey
Stayed 1 night in Jul 2021
8/10 Good
Verified traveller
Travelled with family
14 Jul 2021
Liked: Cleanliness, staff & service, room comfort
Mostly Clean and tidy but a little bit tired. The ceilings in the room and bathroom had marks, cracks and crumbling from water damage and the wallpaper was peeling. Rubbish from previous occupant left under the beds.