Best Western Galena Inn & Suites

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Dates

January 2025

February 2025

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Gym

24/7 front desk

Housekeeping

Explore the area

9923 West US Route 20, Galena, IL, 61036

Grant Home
8 min walk
Washburne House Historic Site
11 min walk
Happy Joe's Pizza & Ice Cream
1 min walk
Dubuque, IA (DBQ-Dubuque Regional)
30 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

30 sq m
Sleeps 2
1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

30 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

30 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

30 sq m
Sleeps 2
1 King Bed

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

30 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

30 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

30 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

30 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

30 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

30 sq m
Sleeps 2
1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

30 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

30 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

30 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace

30 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Hot tub

Breakfast included

Spa

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Galena with free breakfast and 24-hour fitness centre

An indoor pool, an outdoor pool and a 24-hour fitness centre are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area.

Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Galena Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Grant Home. Features include free WiFi in public areas and free self-parking, plus an indoor pool.

Free full breakfast served daily
Free WiFi and wired Internet
Free self-parking, extended parking and Motorhome/coach/lorry parking
Take a swim in the indoor and outdoor pools or soak in the hot tub
Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
On-site recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean guestrooms
Within a 15-minute walk of Grant Home and Washburne House Historic Site

Best Western Galena Inn & Suites offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Galena Inn & Suites. Self parking is free.

Guests are served a free full breakfast daily from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free extended parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available daily 7 AM to 10 AM
Coffee and tea in common areas

Family friendly

In-room microwave
In-room refrigerator
Indoor pool
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Tour and ticket assistance

Business services

24-hour business centre
Computer station

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
No lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-width doorways

1 building
2 floors
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

TV with satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per night.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

Property is also known as

Best Western Designer

Best Western Designer Galena

Best Western Designer Inn

Best Western Designer Inn Galena

Designer Inn

Best Western Designer Hotel Galena

Best Western Galena

Galena Best Western

Best Galena & Suites Galena

Best Western Designer Inn Suites

Best Western Galena Inn & Suites Hotel

Best Western Galena Inn & Suites Galena

Best Western Galena Inn & Suites Hotel Galena

Best Western Galena Inn & Suites Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Nancy

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay great pool great breakfast!!

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

16 Sept 2024

Liked: Cleanliness, staff & service

Nothing fancy but certainly a decent stay.

Front desk was friendly and helpful. Breakfast was really good and plenty of food. Unfortunately, the neighboring room was noisy and kept us awake most of the night. The cleaning staff left an old coffee filter in the coffee machine in our room, but otherwise the room was very clean.

Stayed 1 night in Sep 2024

8/10 Good

jack

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our time with you

Stayed 1 night in Sep 2024

8/10 Good

Maria

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Erika

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely good

Room was nice, spacious and clean. Our room had a mattress that sagged a bit in the middle and wasn’t very comfortable. However, the room was clean, liked the balcony, and continental breakfast was descent.

Stayed 1 night in Sep 2024

10/10 Excellent

Juan

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

michelle

29 Aug 2024

Liked: Staff & service, room comfort

Needs some updating.. paint , trim was chipped, some rotting wood.. entry doors needed cleaning Galena is an upscale nice little tourist town, it should be a bit nicer! Breakfast could have a few more options with that said it was ok! Our room had some garbage behind the sofa! Which we pulled out to plug in devices!! Ugh, forks , paper plates!! The beds were wonderful! We brought our own pillows, but there were plenty! Bathroom very clean!

Stayed 4 nights in Aug 2024

2/10 Terrible

Andrea

Travelled with partner

28 Aug 2024

Disliked: Staff & service, property conditions & facilities

This was the worst experience. We paid a lot of money for a room that smelled like mildew and mold. The lobby smelled horrible, there was water damage everywhere. The air conditioning unit was so loud I couldn’t sleep. The bed was gross and made me feel all itchy after sleeping in it. The smell in the room was nauseating. The pool was disgusting. Expedia shouldn’t even have this place listed on their site. We spent way too much money for what we experienced. Absolutely horrible.

Stayed 2 nights in Aug 2024

8/10 Good

Nancy

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Liked the sofa in addition to the two beds. Liked the balcony on backside. Delicious breakfast

Stayed 2 nights in Aug 2024

8/10 Good

Chad

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was greeted by very friendly staff at the front desk,my room was clean and very spacious loved the whirlpool bath the pool and hot tub area was very relaxing breakfast in the morning was good was hoping for biscuits and gravy but oh well I

Stayed 1 night in Aug 2024

8/10 Good

Kathy

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Jane

Travelled with family

18 Aug 2024

Quiet property near Galena.

Stayed 1 night in Aug 2024

10/10 Excellent

Brindell M

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

tim

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet and comfortable

Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with group

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room for the price. Clean and friendly staff. Great breakfast! Will definitely stay again

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Craig

9 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

jack

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the hot tub in the room.

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

4 Aug 2024

Disliked: Cleanliness

One and done

Outlet on lamp broken, pillows were uncomfortable, shower pressure was excellent but slow drain. Breakfast was a no!

Stayed 2 nights in Aug 2024

8/10 Good

Joe

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet

Stayed 2 nights in Jul 2024

10/10 Excellent

Audrey

3 Aug 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Travelled with partner

1 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The crystal cave suite is amazing. Hot tub, sauna, and an awesome shower in the room. Perfect for a romantic getaway!

Stayed 1 night in Jul 2024

10/10 Excellent

Rosalie

Travelled with family

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Travelled with family, Travelled with partner

31 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The young man at the front desk was great! He was very friendly, funny, and accommodating. He offered me Best Western rewards which I have not been offered before; he also asked if everything was going okay when we passed through the lobby. The pool was nice (the indoor/outdoor passing was fun for us), the breakfast was plentiful,and the honeymoon suite was quite cozy! The two queen room my family was in was a good size and very cozy as well! Nice hotel in a cute little town!

Stayed 2 nights in Jul 2024