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Harbor House at Pier 21

3.0 star property

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Photo gallery for Harbor House at Pier 21

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Aerial view
Front of property – evening/night
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
At Pier 21 # 28, Galveston, TX, 77550
  • Port of Galveston Cruise Terminal
    ‪4 min walk‬
  • Port of Galveston
    ‪8 min walk‬
  • Galveston Seawall
    ‪3 min drive‬
  • Houston, TX (EFD-Ellington Field)
    ‪42 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/bathtub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Harbour View

View from room

Room, 1 King Bed, Non Smoking, Harbour View

  • Harbour view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Harbour View

View from room

Room, 2 Queen Beds, Non Smoking, Harbour View

  • Harbour view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Flat-screen TV

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Harbor House at Pier 21

Waterfront hotel with marina and free breakfast
A marina, self parking and a business centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, free use of bicycles, a 24-hour front desk and a computer station are on-site.
Harbor House at Pier 21 offers 42 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Galveston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A marina and complimentary bicycles are featured at the hotel.
Harbor House at Pier 21's great location gets high marks from our customers. During your stay, you're just a quick walk from Port of Galveston Cruise Terminal. Free breakfast, free WiFi in public areas and a marina are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes complimentary bicycles
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • Steps from Port of Galveston Cruise Terminal and 8 minutes on foot from Port of Galveston
Harbor House at Pier 21 offers its guests a marina and complimentary bicycles. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Harbor House at Pier 21 also features a vending machine, a front desk safe, and a television in common area. For a fee, parking is available. You'll have access to the outdoor pool at a partner property.

This 3-star Galveston hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 16.24 per night; includes in/out privileges)
  • Extended parking on site (USD 108.25 per week)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Free bicycle rentals
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Marina
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 16.24 per night (in/out privileges)
  • Extended parking fee: USD 108.25 per week
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Harbor 21
Harbor House Pier 21
Harbor House Pier 21 Galveston
Harbor House Pier 21 Hotel
Harbor House Pier 21 Hotel Galveston
Harbor Pier
Pier Harbor
Harbor House at Pier 21 Hotel
Harbor House at Pier 21 Galveston
Harbor House at Pier 21 Hotel Galveston

Harbor House at Pier 21 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1198 out of 1526 reviews
Rating 8 - Good. 232 out of 1526 reviews
Rating 6 - Okay. 63 out of 1526 reviews
Rating 4 - Poor. 17 out of 1526 reviews
Rating 2 - Terrible. 16 out of 1526 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We were cruising, so having the room so close to a cruise port was fantastic. We were able to see the ships coming into port and were close to excellent restuarants and shopping. The room was very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, property conditions & facilities
We loved the location. Parked our car there and walked over to cruise. It was awesome!!
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our 2nd time at Harbor house, it’s a beautiful refurbished building. All the furnishing are of top quality. The staff are lovely and help. It’s in a great location for shopping and eating and we use it as our must stay before our cruise.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Clean easy check in and comfortable bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
I have always wanted to stay here before a cruise, finally had the opportunity and I am defiantly glad i did. clean, friendly staff, and secure cruise parking.
Stayed 1 night in Dec 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luckily we are not first time cruisers. Because the gentleman at front desk check in would have had me in a state of uncertainty. The property is great!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Aaron

Travelled with family
Worst Customer Service in Fifteen Years
I stayed here during the offseason after New Years with my two sons. We went to NASA all day and were looking forward to exploring Galveston that night. The room definitely needed cleaning and fresh towels. It was not serviced all day when we returned. After an hour of waiting, as and of day approached, I asked the front desk if they could clean the room. I was told the staff had left already. They had marked the room as “occupied” when it wasn’t. I told him the facts above. At first he argued as if I was lying and it was clear he didn’t care, wasn’t apologetic, and wasn’t going to do anything to help the situation. I’d strongly suggest staying elsewhere unless you want to be treated like a nuisance and get a substandard room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Dee checked us in and was very friendly and helpful. The location is great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Business traveller, Travelled with family, Travelled with group
Stayed 1 night in Dec 2024

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly on the harbor and right down the road from cruise ship terminals.
Stayed 1 night in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYE stay
Second year in a row staying for NYE and Dee at the front desk was wonderful! Very kind and helpful! The room was great and bed super comfy with a great view! One of our favorite places to stay on the island!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Candace

Travelled with group
Disliked: Cleanliness, staff & service
Disappointed
Stayed 1 night in Dec 2024

8/10 Good

Shawna, moorpark

Travelled with family and small children
Liked: Cleanliness, amenities
Good location for the cruise terminal, it’s walkable but not great with lots of luggage. The hotel had a bus pick up to terminal for $7 each person. Room was a bit worn but sufficient, bed was good, walls are thin so could be a bit noisy. Seafood restaurants and The Strand was nearby.
Stayed 1 night in Dec 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the strand. Clean
Stayed 1 night in Dec 2024

8/10 Good

Byron

Liked: Cleanliness
Amazing little place that is perfect for staying the night before our cruise. We will stay here for any overnight stay before a cruise
Stayed 1 night in Nov 2024

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and affordable. Right near the port so we could watch the dolphins and cruise ships come in. A cool set up and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Marilu

Stayed 2 nights in Dec 2024

6/10 Okay

Marilyn, addison

Travelled with family
Liked: Cleanliness, property conditions & facilities
A good place to stay the night before your cruise. Lots of dining options around it within walking distance. Hotel is just average though.
Stayed 1 night in Dec 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
With what they charge for a room they shouldn’t be charging you $15 to park your car.
Stayed 1 night in Dec 2024