4/10 Poor
Neil P.
30 Apr 2025
Disliked: Cleanliness
New housekeeper needed immediately
We found the following issues that had not been addressed prior to our arrival. The kitchen was a wreck:-The garbage can was full of trash and rotten food. It smelled terrible. -The garbage can lid was smeared with old dried food. -The French Press had mold and sludge in the bottom along with coffee grounds -The tea pot had dried grounds in the bottom and the inside was black. -The service wear in the drawers was streaked with grease. Apparently someone had tried to clean them with cold water. -The rug in the kitchen was dirty and stained. -The refrigerator had not been wiped out and there were open condiment bottles that were old and out of date. -The olive oil was rancid Bedroom:The single bed in the master had mold stains and smelled musty. Great room:The table was covered with dust. Family room:-The coal fireplace was full of old ash from many uses. -There were old, burned down and useless candles all over the place. Bathroom:The tile floor was very gritty and had obviously not been cleaned. Heating systemTwo of the radiant heaters were old, rusted and inoperable, contributing to the castle being cold and damp. Outside All of the trash containers were full of old garbage. As a result of the above, we were forced to move out after two days of the seven that we paid for. When we questioned the host, his response was ‘l have never had this issue’, although a review of previous posts also addressed some of these issues.
Neil P.
Stayed 7 nights in Apr 2025