Embassy Suites By Hilton Gatlinburg Resort

3.5 star property

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Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Coffee shop
Lobby
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, desk, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Gym

Explore the area

Map
604 Airport Rd, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪8 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪18 min walk‬
  • Anakeesta
    ‪19 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪71 min drive‬

Room options

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Balcony

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Balcony

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites By Hilton Gatlinburg Resort

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free full breakfast and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a lazy river are on-site. Housekeeping is available on request.
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with a safe and a hairdryer. This accommodation is furnished with double sofa beds, desks and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river, a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Embassy Suites By Hilton Gatlinburg Resort. During your stay, you're just a quick walk from Gatlinburg Space Needle. Free breakfast, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Amenities include a 24-hour business centre, meeting rooms and a car charging station
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle
  • Dogs welcome for a fee
Embassy Suites By Hilton Gatlinburg Resort offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, a terrace, and concierge services are also featured at the business-friendly Embassy Suites By Hilton Gatlinburg Resort. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gatlinburg hotel.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Embassy Suites By Hilton Gatlinburg Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Dining table
  • Fenced pool
  • In-room sofa bed
  • Indoor pool
  • Lazy river
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in.

We should mention

  • The seasonal pool will open on 15 April and close on 15 October.
  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 188 out of 228 reviews
Rating 8 - Good. 24 out of 228 reviews
Rating 6 - Okay. 8 out of 228 reviews
Rating 4 - Poor. 2 out of 228 reviews
Rating 2 - Terrible. 6 out of 228 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jim

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 4 nights in Dec 2024

6/10 Okay

Yeney Montenegro

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The reception staff were not very friendly or helpful. Also, the housekeeper forgot to put my towels for two days. On the other hand, the breakfast was very good, and the café staff were incredibly kind.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 5 nights in Dec 2024

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

yenner

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

6/10 Okay

Angel, north miami beach

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer, Bethlehem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

MERLYN

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice.
Stayed 5 nights in Dec 2024

10/10 Excellent

Amy

Stayed 2 nights in Dec 2024

10/10 Excellent

Karmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

BRUCE R

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Dec 2024

10/10 Excellent

Porfirio

Travelled with family
Stayed 4 nights in Dec 2024

2/10 Terrible

Richard

Stayed 2 nights in Dec 2024

10/10 Excellent

Marienella

Stayed 2 nights in Dec 2024

8/10 Good

James Russell

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property layout was very nice. Staff was very friendly and helpful. The breakfast was very diverse with options and very clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Overall world recommend however service at the restaurant and bar were poor.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nalini

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel that’s fairly new and very clean. It’s perfect for families and conveniently located near attractions and restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stay at this location was very accessible to downtown and dinner locations. Breakfast is a plus so very good options in their menu and its included in the stay. The only tbing a dont like was that the room was not vacuum and mopped everyday. Ee have kids so its important to have the rooms cleaned everyday ( we stayed for 5 days) besides that i highly recommended this location.
Stayed 4 nights in Dec 2024

10/10 Excellent

flavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Susana

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I was surprised/disappointed with the housekeeping service… I will give them a 1 out of 5 they just come and make the beds they don’t really clean the toilets, showers, floors or vacuum at all…. We had to unclog ourselves the shower several times because they don’t clean it during the whole stay… and if you ask them they get mad… like they are doing you a favor, not to mention this is part of the price you pay for. The facility is quite nice for them not to maintain the rooms to high standards. I have kids and my kids leave the mirror with hand prints etc… they are kids well I had to ask them to clean the mirrors that had toothpaste all over and we could even see ourselves. I think something this hotel needs to pay careful attention, the people DONT clean at all.
Stayed 6 nights in Dec 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jerry Jr

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully remodeled. Fabulous breakfast can't be beat to save money and time
Stayed 3 nights in Dec 2024