Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

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Dates

December 2024

January 2025

In-room safe, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Laundry

Hot tub

Pool

Air conditioning

Business services

Explore the area

404 Airport Road, Gatlinburg, TN, 37738

Gatlinburg Convention Center
4 min walk
Gatlinburg Space Needle
6 min walk
Traffic Light #8
7 min walk
Knoxville, TN (TYS-McGhee Tyson)
70 min drive

Room options

Room, 2 Bedrooms

106 sq m
Sleeps 8
1 King Bed, 1 Double Bed and 1 Queen Bed

Room, 1 Bedroom

63 sq m
Sleeps 4
1 King Bed

Room, Accessible (Roll-In Shower)

63 sq m
Sleeps 8
2 Single Beds

Signature Room, 3 Bedrooms, Non Smoking

224 sq m
Sleeps 8
2 King Beds and 2 Double Beds

Standard Room, Non Smoking

63 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Bedrooms, Non Smoking

109 sq m
Sleeps 6
1 King Bed and 2 Double Beds

Signature Room, 4 Bedrooms, Non Smoking

165 sq m
Sleeps 10
2 King Beds, 1 Queen Bed and 2 Single Beds

Deluxe Room

106 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

Hot tub

Pet-friendly

Kids pool

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Family-friendly hotel with 2 hot tubs and 24-hour business centre

An indoor pool, an outdoor pool and a 24-hour business centre are available at this smoke-free hotel. Additionally, a business centre, a children's pool and concierge services are on-site. Housekeeping is not available.

Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel offers 136 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies or patios. Guests can make use of the in-room full-sized fridge/freezers, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

30-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel, you're just a quick walk from Gatlinburg Space Needle. Enjoy features like an indoor pool, a 24-hour business centre and 2 hot tubs.

Splash around at the waterslide or swim in the indoor and outdoor pools
Amenities include a front desk safe, a 24-hour business centre and a gift shop
On-site recreation includes 2 hot tubs -
Within a 10-minute walk of Arcadia and Gatlinburg Space Needle
Local-area shuttle service available for a fee

As a guest of Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel, you'll find 2 hot tubs, a waterslide, an indoor pool, and an outdoor pool. You'll find a 24-hour business centre on site. A children's pool, barbecue grills, and a vending machine are also featured at the family-friendly Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel.

This 3-star Gatlinburg hotel is smoke free.

Languages

English

Property amenities

Parking and transport

Area shuttle (surcharge)
Wheelchair-accessible parking available

Family friendly

Arcade/game room
Children's pool
Free cot
In-room full-sized refrigerator/freezer
In-room microwave
In-room washer/dryer
Indoor pool
Laundry facilities
Outdoor pool
Waterslide

Conveniences

ATM
Gift shop/newsstand
Laundry facilities
Limited-hour front desk
Safe at front desk
Vending machine

Guest services

Concierge services
No housekeeping service
Tour and ticket assistance

Business services

24-hour business centre
Computer station

Outdoors

Barbecue grill
Garden
In a national park
In the mountains
Picnic area

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
10 floors
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Towels provided

Entertainment

30-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Hob
Microwave
Oven

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Fireplace
Free local calls
Heating
Iron/ironing board
Phone
Safe
Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 10 AM

Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 14.09 per accommodation, per night

The resort fee includes:

Business centre/computer access
Fitness centre access
Health club access
In-room safe
Internet access
Parking
Pool access
Self-parking
WiFi access (may be limited)
Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gatlinburg-Smoky Mountain

Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

Holiday Inn Club Vacations Mountain

Holiday Inn Club Vacations Mountain Hotel

Holiday Inn Club Vacations Mountain Hotel Gatlinburg-Smoky

Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Apartment

Holiday Inn Club Vacations Mountain Apartment

Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Villa

Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel

Holiday Inn Club Vacations Gatlinburg Smoky Mountain

Holiday Inn Club Vacations Smoky Mountain Resort Gatlinburg

Holiday Inn Club Vacations Smoky Mountain Gatlinburg

Holiday Inn Club Vacations Smoky Mountain

Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Terrible

Nohemi, Clarkton

Travelled with family and small children, Travelled with group

23 Jun 2024

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

Stayed 3 nights in Jun 2024

10/10 Excellent

Natashs

29 Apr 2024

Stayed 3 nights in Apr 2024

10/10 Excellent

Lukas

Travelled with partner

19 Apr 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The bears

Stayed 4 nights in Apr 2024

10/10 Excellent

Chalis

3 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Walking distance to the strip

Stayed 3 nights in Mar 2024

10/10 Excellent

Crushondra

Travelled with family and small children

17 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and friendly place to stay

Stayed 3 nights in Mar 2024

10/10 Excellent

Rhonda

26 Feb 2024

Stayed 2 nights in Feb 2024

8/10 Good

Moses

Travelled with family and small children

18 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would give it an 5 star but they didn’t have breakfast lol. Other than that everything was great!

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family

11 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2024

2/10 Terrible

Juan, Greenville

Travelled with family

22 Jan 2024

Disliked: Staff & service, amenities, property conditions & facilities

There was no hot water, we called reception and it took more than 30 minutes to send maintenance which made had to make them aware that it would delay our checkout time that was supposed to be 10am. The shower light does not work, seems the bulb may have been out, the soap dispenser in the shower was also empty.

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family

22 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly excellent!

For the most part we loved the resort! There were a few things that could have been better. When we first got there at check in they sent me right over to someone to push a timeshare presentation on me. That is the last thing you want to deal with after traveling all day with kids! Then, there was no way to get to our room, or even the corridor to our room indoors, and it was snowing while we were there. The splash pad was very difficult to find and is a pretty good walk when it’s freezing outside. I actually had to get directions to it from the front desk because the signs didn’t help at all! The water in the splash pad is cold and there is no hot tub in that area. The hot water in the room also ran out extremely quickly! The bedroom in the condo would NOT heat up. I had to bundle up to sleep in there! Pros: Other than the bedroom not getting warm, the condo was very comfortable and spacious. Loved the jetted tub! The staff were all very friendly and helpful! The location is perfect! You can walk everywhere!

Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy

Travelled with family

13 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My mom has a timeshare here and have stayed multiple times, we love it here!

Stayed 1 night in Jan 2024

6/10 Okay

Shella

Travelled with family

19 Dec 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Nov 2023

8/10 Good

Brenda

Travelled with partner

18 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Near pancake house

Stayed 3 nights in Nov 2023

8/10 Good

Allen

Travelled with partner

12 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Nov 2023

8/10 Good

RANJITHKUMAR

16 Oct 2023

It’s very good option to stay.

Stayed 1 night in Oct 2023

10/10 Excellent

David

8 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with family

11 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Our stay was pleasant. We had an issue with our vehicles door. The maintenance man took the time to help us out. I think his name was Brian. Whenever we needed anything Dawn went above and beyond

Stayed 6 nights in Aug 2023

10/10 Excellent

Eileen

Travelled with family

3 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would definitely recommend staying again!

First time staying here. Overall loved the place! Only one concern, our was non-smoking and it smelled like smoke.

Stayed 1 night in Jul 2023

6/10 Okay

Monica

17 Jul 2023

Liked: Staff & service

Disliked: Cleanliness

Stayed 3 nights in Jul 2023

6/10 Okay

olivia

Travelled with family

1 Jun 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Staff was not friendly and one of the staff hung up on me and when i reported it to the manager, he told me the phone lines were down...the staff person purposely hung up on me because she initially was very rude

Stayed 1 night in May 2023

10/10 Excellent

Noemi

28 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was great. Would definitely go back

Stayed 3 nights in Mar 2023

10/10 Excellent

Glenn

24 Feb 2023

Stayed 2 nights in Feb 2023

10/10 Excellent

Jessica

Travelled with family

7 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is in an excellent location, the strip is just a short walk away. Multiple restaurants, arcades, and shopping in walking distance. I loved the private balcony, it had a nice view of the mountain and the Space needle. There is a pretty big arcade at the space needle, lots of game options, and prize options, small cafe serving hand tossed pizza. The pizza was yummy! Great for kids and adults. The villa was awesome, we were in the one bedroom, 2 adults, 2 teenagers. Plenty of activities onsite, small arcade, Splash Hollow, outdoor pool, outdoor hot tub, indoor hot tub, and indoor pool. The villas have full functioning kitchen with dinnerware for 4, dishwasher, toaster, full size fridge, pots, and pans. The only thing they didn't have that we needed was a pizza cutter, but we just used a knife. Every single person that we came in contact with was super friendly, and helpful. We actually ended up extending one more night because we were having so much fun, and Silver made the process smooth. All facilities were clean, and well maintained. They supplied coffee in the morning, and they had a hot chocolate bar set up one day. I read the reviews before booking and they mentioned pushy timeshare agents trying to sell timeshares. We did not encounter this. When we checked in a very pleasant lady offered us an opportunity to watch a presentation about a time share, which we declined. She was not pushy at all and wished us a wonderful vacation. Will stay again! (:

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family

19 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

This is a great family hotel close to everything. The only down side is the pool in with the waterslide was really cold. My kids were asking when we will come back before we even left! We were in a villa and had a nice view of the creek behind it.

Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family

17 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Amazing location, walking distance to the main strip near shops, restaurants, bars and activities. Beautiful view of the mountains. We had 2 bedroom resort which was very spacious and comfortable. Lots of amenities. Would definitely stay again.

Stayed 4 nights in Jan 2023