2/10 Hirveä
Barry J.
9.1.2025
Hyvää: Siisteys
No host ?
I messaged the host on the day of the trip and several times after. I got no response, we were trying to get information about checking in but still no response. About 4 am Friday morning my family was at the site and there was no way for them to get in , I then called support to explain that my family was there and still couldn’t gain entry , the support team got her /host on the phone and she complained about having to let them in at 4 am when all they had to do was to respond and send us entry instructions. I requested them on Thur am and got no response. This was very unacceptable… we were supposed to be able to get in at 3 pm on Thursday but didn’t gain entry until 4 am Friday morning. Again we never got entry instructions … the host came out and let them in … !!! Please check the messages to verify. They are all there
Barry J.
Yöpyi 3 yötä joulukuussa 2024