See all properties

Quality Inn Creekside - Downtown Gatlinburg

2.5 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout curtains, iron/ironing board
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Seasonal outdoor pool
Outdoor dining

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
Gatlinburg, TN
  • Ober Gatlinburg Aerial Tramway
    ‪2 min walk‬
  • Gatlinburg Convention Center
    ‪4 min walk‬
  • Great Smoky Mountains National Park
    ‪5 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

The Wander Hotel, a Ramada by Wyndham

Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (1004)
The price is €213
for 1 room
includes taxes & fees
14 Feb - 15 Feb
The Wander Hotel, a Ramada by Wyndham

About this property

Quality Inn Creekside - Downtown Gatlinburg

Pet-friendly Gatlinburg hotel connected to the convention centre, steps from Gatlinburg Convention Center
This smoke-free hotel features coffee/tea in a common area, 24-hour room service and a seasonal outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space and laundry facilities.
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Creekside - Downtown Gatlinburg. During your stay, you'll be connected to the convention centre and just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas and meeting rooms are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes hiking/biking trails
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gatlinburg Convention Center and 5 minutes on foot from Great Smoky Mountains National Park
  • Dogs welcome for a fee
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg. For a fee, parking is available.

This Gatlinburg hotel is smoke free.

Guests are served a free buffet breakfast.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.2
Rating 10 - Excellent. 202 out of 1004 reviews" "
Rating 8 - Good. 240 out of 1004 reviews" "
Rating 6 - Okay. 188 out of 1004 reviews" "
Rating 4 - Poor. 183 out of 1004 reviews" "
Rating 2 - Terrible. 191 out of 1004 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Very comfortable bed and close to everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The check in process was good and the staff were very friendly. The room was very clean and the beds were comfortable. Walking distance to the strip was good. Nice Hotel
Stayed 2 nights in Oct 2024

4/10 Poor

Vicki

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok, I didn’t get the room I had booked online. I was supposed to get a king bed with a soaker tub in room, but when I checked in, was told because we had dogs we couldn’t have that room. It shouldn’t be available online if it wasn’t an option. I selected pet friendly hotel! Also was charged more than it said online for pets…. $25 a day for each pet is expensive, and was not informed of this until the day of check in by email. So it was too late to get a refund for the stay! Online it said $10 extra for pets!!! Why the big charge if you don’t want pets there just advertise it that way. I understand some dogs make messes… maybe inspect the room upon check out and price accordingly!!! Oh wait that would mean they had to work, sorry. We won’t stay there again! Also pets don’t like linoleum floors!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Stayed 2 nights in Oct 2024

2/10 Terrible

Denielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think about it
Booked two rooms for my family, they had the better of the two rooms. Smahed bug on ceiling, head boards dust and visible hand prints from previous gueats. Mini fridge rusted, carpet not vacuumed. Ac united needed cleaned out smell came out of it with ac or heat.
Stayed 2 nights in Oct 2024

2/10 Terrible

Seungmin, LaGrange

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Jazzuci didnt work, no hot water, fireplace didnt work. Employees didn't care. We asked to move rooms and told no. Mold growing in rooms. Not clean. Tiles and flooring falling apart.
Stayed 3 nights in Oct 2024

8/10 Good

Allison

Stayed 1 night in Jul 2024

2/10 Terrible

Alexander

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked me in was amazing 10/10 I was in room 270 and the AC didn’t really work but it was okay cause I left my back porch door open since I was on the 2nd floor. But this place is great the staff is super helpful and friendly and the location is amazing I will definitely be staying here again in the future
Stayed 1 night in Oct 2024

8/10 Good

Tina

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this place
Front desk was very nice and accommodating. We've stayed here many times and its one of the best in Gatlinburg. We love watching the bears from the rooms on the hill. Right downtown easy to get to anything inside Gatlinburg.
Stayed 1 night in Oct 2024

10/10 Excellent

Claudette

Stayed 1 night in Oct 2024

4/10 Poor

Michael

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We had no hot water and requested a fix, came the next morning and fixed it but worked once and then took over 15 minutes to warm up and then was tepid. We had reserved a room for a pet but wasn’t shown when we checked in so they had to move us to a room that accommodates pets, the room had no artwork on the walls, no place to hang clothes, light in the shower did not work, but that helped cover up the unfinished paint. The bathroom door wouldn’t shut, it was a born door style, no toilet paper holder the shower leaked and soaked the floor and all of our towels! The location was great but that is all I would recommend
Stayed 3 nights in Oct 2024

6/10 Okay

Amy

Travelled with group
Liked: Staff & service
Convenient location, very outdated hotel
This hotel was in an extremely convenient location to the park. It was very outdated & could use updates to the bed, carpet, bathroom. Everything worked but very old. We also did not like the fact that the hotel was spread out over several buildings. We had to walk up/down a giant hill and walk a half block to the lobby/breakfast area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking
We booked at the last minute. They had a room with a king bed available. We had another hotel booked but further away from our destination, so we looked this hotel up within the hour that we needed a room. They had one. Very friendly. Nice room.
Stayed 1 night in Oct 2024

6/10 Okay

Simpson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Yilian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PICTURES ARE DECEIVING! More like a motel 8!
Absolutely disgusting!!!! We checked in around 5:30pm and the first room we went into the beds were completely untouched from the previous guests. I understand that for the price and location it won't be the most updated place, but you can at least change the sheets before we arrive! The pictures on the web do not do justice at all!!! The building literally looked like it was falling apart, and the bathrooms were so dirty it's like they don't clean at all. We asked to get a room change and they gave us another room that the beds were made but the bathroom and everything else you could tell were still very dirty. The doorknob was loose, I was so afraid someone was going to be able to break in. They included "free breakfast" we decided not to eat there since the whole thing was disgusting. We weren't the only ones with this issue they were another family that seemed to have the same issue I saw them go in one room right after we arrived and switched to the other building in front a couple of minutes later. Here are the pictures of the room we walked into. Didn't even get a discount or refund at all just an "oh I'm sorry about that". We paid over $350 ONE night Thursday-Friday October 10-11. No holidays or weekend stay. (we paid extra because we had two small yorkies) And they told us they couldn't give us a better room then that because of the animals. I understand all that but sheesh at least give me something that is upkept. Wall to ceiling was dirty!!! Unbelievable!
Stayed 1 night in Oct 2024

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Clay

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Staff & service
One of the best spots in Gatlinburg
Stayed 3 nights in Oct 2024

8/10 Good

Carl j

Liked: Staff & service
Quality Stay
Our stay was just fine. The hotel is older,but in a wonderful location. It would be crazy to complain, because of the price. We enjoyed having a jacuzzi in our room. That turned out to be a bonus,and they are pet friendly. The staff were the best part. They were all helpful and happy to help with anything.
Stayed 3 nights in Oct 2024

6/10 Okay

Jamie

Disliked: Property conditions & facilities, room comfort
Room was uncomfortable and I'm not staying again
Stayed 3 nights in Oct 2024

8/10 Good

james k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good price good
Stayed 1 night in Sep 2024

6/10 Okay

suzanne

Travelled with family
Liked: Cleanliness, staff & service
it was ok, but the bathroom ceiling had been cracking and started hanging in spots. the room seemed to always have gnats.
Stayed 4 nights in Sep 2024