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Water Villa

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Gem Island Resort & Spa, you're just a quick walk from Long Beach. You'll find features such as a restaurant and meeting rooms.

  • Enjoy a bite to eat at the restaurant
  • Amenities include meeting rooms
  • On-site recreation includes kayaking
  • Steps from Long Beach and Safari Beach

Gem Island Resort & Spa ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Gem Island Resort & Spa

Couples (1)
4 out of 5
+Sehr freundliches Personal +schönes Zimmer +bequemes Bett -viele Ameisen auf dem Balkon -Weg zu den Wasservillen wirkt ungepflegt -Pool sieht etwas abgeranzt aus

Posted by on 16 Aug 2019

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Comment from Hotel Management

8 Oct 2019 by Gem Island Resort.

Thank you for your patronage and review.

Renovations + Closures

The property is closed between 15 October and 28 February.

Property Features

There's a restaurant on site. This 3-star Gemia Island hotel is smoke free.

  • 45 guestrooms or units
  • Conference rooms
  • Front desk (limited hours)
  • No smoking on site
  • Dining venue

Room Amenities

Gem Island Resort & Spa offers 45 air-conditioned accommodations, with free toiletries. Televisions come with satellite channels. Bathrooms include a shower. Rollaway/extra beds (surcharge) are also available.

  • Television
  • Satellite channels
  • Shower
  • Rollaway beds (surcharge)
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Gem Island Resort & Spa has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking on site
  • Snorkelling on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via Boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 7 AM - 8:00 PM. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Please note: Electricity is not available 2:30-5:30 PM.

Gem Island Resort & Spa is accessible via boat transfer from Marang Jetty Terminal. Departures from Marang Jetty are 9 AM, 11 AM, 1 PM (excludes Fridays), and 3 PM. Departures from resort are 9.30 AM, 11.30 AM, 1:30 PM (excludes Fridays), and 3.30 PM. Listed transfer services fees apply and additional Marine Park Jetty fees are required.

To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. The front desk at this property is open daily from 7 AM - 8:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard.

  • Front desk opens daily at 7 AM
  • Front desk closes daily at 8:00 PM
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 75.00 per person (one-way)
  • Airport shuttle fee per child: MYR 55.00 (one-way)
  • Late check-out fee: MYR 100.00 (subject to availability)
  • Rollaway bed fee: MYR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gem Island Resort Gemia Island
  • Gem Island Resort
  • Gem Island Gemia Island
  • Gem Island Resort Spa
  • Gem Island Resort Spa
  • Gem Island Resort & Spa Hotel
  • Gem Island Resort & Spa Gemia Island
  • Gem Island Resort & Spa Hotel Gemia Island
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