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Hotel San Marco

3.0 star property

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Photo gallery for Hotel San Marco

Front of property
Lobby
Terrace/patio
Lobby sitting area
Family Room | In-room safe, desk, soundproofing, rollaway beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
JP Laurel East Avenue, General Santos, 9500
  • Notre Dame of Dadiangas University
    ‪4 min walk‬
  • General Santos City Museum
    ‪8 min walk‬
  • KCC Mall of Gensan
    ‪19 min walk‬
  • General Santos (GES)
    ‪32 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | In-room safe, desk, soundproofing, rollaway beds

Deluxe Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Premium Room

In-room safe, desk, soundproofing, rollaway beds

Deluxe Premium Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, rollaway beds

Standard Twin Room

  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, rollaway beds

Superior Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, rollaway beds

Family Room

  • 24 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | In-room safe, desk, soundproofing, rollaway beds

Family Suite, 1 Bedroom

  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Matrimonial Suite

Matrimonial Suite | In-room safe, desk, soundproofing, rollaway beds

Matrimonial Suite

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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Front of property

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4.0 out of 5, Very good, (95)
The price is €48
for 1 room
includes taxes & fees
16 Apr - 17 Apr
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About this property

Hotel San Marco

Hotel in General Santos with free breakfast and 24-hour front desk
This hotel features a restaurant, a bar/lounge and concierge services. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel San Marco offers 28 air-conditioned accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

During your stay at Hotel San Marco, you're just a quick walk from Notre Dame of Dadiangas University. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Filipino cuisine while dining at Cafe Verona
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute walk from Notre Dame of Dadiangas University and 8 minutes on foot from General Santos City Museum
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Hotel San Marco also features a terrace, concierge services, and laundry facilities. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star General Santos hotel.

Guests are served a free cooked-to-order breakfast daily from 6 AM to 10 AM.
Cafe Verona – This restaurant specialises in Filipino cuisine and serves breakfast, lunch and dinner.
Baccus – On-site bar.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Baccus
  • Cafe Verona

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel San Marco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for PHP 400.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 150.00 per person (one-way)
  • Airport shuttle fee per child: PHP 100.00 (one-way), (from 7 to 12 years old)
  • Rollaway bed fee: PHP 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Hotel San Marco offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel San Marco General Santos
San Marco General Santos
Hotel San Marco Hotel
Hotel San Marco General Santos
Hotel San Marco Hotel General Santos

Hotel San Marco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 68 reviews
Rating 8 - Good. 18 out of 68 reviews
Rating 6 - Okay. 12 out of 68 reviews
Rating 4 - Poor. 5 out of 68 reviews
Rating 2 - Terrible. 4 out of 68 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very historic and feels Old World. The breakfasts were very delicious and the Cafe next door had great coffees and baked goods. The staff was very professional and friendly. We enjoyed our stay!
Stayed 5 nights in Dec 2024

10/10 Excellent

Richard, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was super smooth and fast. Ms. Maki at the front desk was very professional and polite. The room was a good size with a large comfortable bed. The shower had hot water, which was a big plus for us. Breakfast was also very good with a nice variety of food choices. Best part is the location near shopping and restaurants. We will stay at this hotel in the future for sure. Overall excellent experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard, Spring

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The woman at the front desk named Melody was super professional and courteous. She helped us a lot with information that we needed. The check-in was really smooth and fast. The room was very clean and comfortable. The breakfast was also very good. There was a variety of really goid foods to try. We really enjoyed our stay at Hotel San Marco.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the rooms and the breakfast. Check-in is a breeze. Awesone staff
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff are very friendly and accommodating. They deserved to be commended for their exemplary service particularly Sir Cyrill.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marc Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
5 star
Stayed 1 night in Jul 2024

10/10 Excellent

Richard, Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in General Santos. The young lady at the front desk named Queenie was very professional and helpful. Check-in was a breeze. The room was very clean and comfortable. Strong wifi signal. The breakfast was really good with a variety of foods and served nice and hot. I highly recommend this hotel.
Stayed 1 night in Jun 2024

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay, nice place.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard, Spring

Travelled with partner
The young woman at the front desk, Melody, was extremely profesional, courteous, and helpful. She truly went out of her way to make us feel welcome. Because of her help, we will always choose Hotel San Marco when visiting GenSan
Stayed 1 night in Apr 2024

10/10 Excellent

Richard, Spring

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the location and the peacefulness. By far the best part was the staff. The front desk employees handled the check-in and check-out very quickly and courteously. The restaurant staff were also excellent. The breakfast food tasted great, but everything was super cold. The hotel truly needs to invest in buying food warmers. It is a shame to have a beautifully cooked breakfast served cold. The room was spacious and very very clean. The refrigerator and coffee pot worked great. I always stay here when visiting GenSan, but hope they correct the breakfast issue.
Stayed 1 night in Apr 2024

8/10 Good

Danilo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Richard, Spring

Travelled with partner
Liked: Amenities
The hotel room was very clean and comfortable. Ms. Melody at the front desk was amazing. The free breakfast was also very good and the restaurant staff were excellent. I highly recommend staying at Hotel San Marco. Quiet, clean, outstanding staff, and close to everything
Stayed 2 nights in Jan 2024

2/10 Terrible

Henry

Stayed 3 nights in Nov 2023

10/10 Excellent

Richard, Spring

Travelled with partner
The hotel is super peaceful, clean, quiet, and near to everything. The front desk staff do an amazing job at handling all of your hotel needs. They are professional, courteous, and go out of their way to help you. Also, the woman that work at the breakfast also do an excellent job. I will certainly stay here again. Just an all around fantastic experience.
Stayed 2 nights in Nov 2023

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service
Overall my family had a good stay at Hotel San Marco. However, the room listing was inaccurate. I paid for a "two-bedroom family suite" which turned out to be a single room with two beds (this is how it appears in the video that plays in their lobby). I complained to the manager and she offered us another room (in addition to the one we reserved) free of charge. My son was very happy with the stay because he hates bugs and, aside from a few ants attracted by our fruits, we did not see any others in our room or the facility. We also liked the Spanish style ambiance and decor and the friendly staff.
Stayed 8 nights in Jul 2023

6/10 Okay

margie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Evangeline

Liked: Staff & service
Stayed 6 nights in Jul 2023

4/10 Poor

Walter

Stayed 1 night in Jul 2023

6/10 Okay

Mohammad Zebede

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Hotel should have noise reduction from the function hall from 10pm onward
Stayed 1 night in May 2023

6/10 Okay

Eric

Liked: Cleanliness, staff & service, room comfort
Simple place good location
Stayed here for a conference enjoyed our time would stay again. Very helpful staff.
Stayed 2 nights in May 2023

10/10 Excellent

Rezel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff. Will stay again when going to gensan.
Stayed 5 nights in Apr 2023

2/10 Terrible

Fabien

Disliked: Staff & service, room comfort
Worst Hotel Ever. The announced breakfast is a joke, one single fried egg and that's it. You need to literally fight to get a 2nd or a 3rd one. When you ask for rice, staff says there is no more. The second after, a whole family a local Kababayans show up, woW! they get a really nice full plate full of rice ("no more" huh?!), full of meats and veggies and fruits :( Clearly some racism for white tourists in here, so shocking. Also every single day the hot water in the shower was not working, had to call twice for guys to fix it (first time they come they say it's fixed and when you're ready to jump it's still cold), so really annoying. The last day they could not even fix it the warm water, they gave me another room to go just shower to. HOTEL TO AVOID.
Stayed 4 nights in Feb 2023

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff was great . all is good
Stayed 3 nights in Jan 2023

8/10 Good

William

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small gem in Gensan
Close to malls, comfortable beds, Rooms a bit dark, Breakfast buffet, Limited parking
Stayed 1 night in Dec 2019