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citizenM Geneva

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Geneva

Building design
King Room - Lake View | Premium bedding, pillow-top beds, in-room safe, desk
Point of interest
Exterior
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
31-33 Rue de la Rotisserie, Geneva, 1204
  • City Center Shopping Area
    1 min walk
  • Rue du Rhône
    4 min walk
  • Saint-Pierre Cathedral
    6 min walk
  • Geneva (GVA-Cointrin Intl.)
    19 min drive

Room options

View all photos for King Room - Lake View

Premium bedding, pillow-top beds, in-room safe, desk

King Room - Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)
Ruby Claire Hotel Geneva
Free WiFi
Air conditioning
Breakfast available
Bar
4.5 out of 5, Wonderful, (744)
The price is €293
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Ruby Claire Hotel Geneva

About this property

citizenM Geneva

Lakefront Geneva hotel connected to a railway/underground station, steps from Saint-Pierre Cathedral
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at citizenM Geneva. During your stay, you'll be connected to a railway/underground station and just a quick walk from City Center Shopping Area. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • Guests have great things to say about the helpful staff and the location
  • Steps from Saint-Pierre Cathedral and 4 minutes on foot from Rue du Rhône
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Geneva also features coffee/tea in common area, express check-in, and a front desk safe.

This 4-star Geneva hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:30 AM.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM – On-site bar. Open 24 hours. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 per person
  • Late check-out fee: CHF 24

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 460 out of 671 reviews" "
Rating 8 - Good. 149 out of 671 reviews" "
Rating 6 - Okay. 28 out of 671 reviews" "
Rating 4 - Poor. 20 out of 671 reviews" "
Rating 2 - Terrible. 14 out of 671 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Hamid

Travelled with family
Disliked: Amenities, property conditions & facilities
Luxury if you are just out of prison as the bedroom is the same size. 2 meters x 5 meters. Width is exactly that of the double bed. I genuinely believe no hotel should be allowed to have such unacceptably small rooms. Unless it is the cheapest in Geneva and you can only afford it, do not not book here. You have been warned
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful breakfast. Simple but comfortable room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. High tech for those techies!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern and very clean. Although the rooms are small, they are awesome - king size beds, blackout shades, and a rain shower. Strong wifi throughout. The bar and lounge space is casual with a nice variety of seating options. Staff were friendly. We chose a courtyard facing room and there was zero noise at night. Highly recommend!
Stayed 1 night in Aug 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience at CitizenM hotel. Super location with shops and restaurants right on our door step. All the staff were very friendly and helpful. 24 hr food service!! Complete automatic blackout blinds, very nice!! Our room was on the smaller size, which didn’t bother us but might be an issue for some travelers. The king size bed was perfectly comfortable but the bed is flush with the window so whom ever is on that side of the bed has to climb over the other person to get out or the other person has to get out of the bed to let you out…… I would stay at a citizensM again
Stayed 2 nights in Aug 2024

8/10 Good

Laurie-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was friendly and helpful. Hotel close to everything. Only issue we had was the cleaning staff on the day our room was to be clean completely. We believed they forgot to do our room and by 5pm, we contacted the front desk and they had someone go to our room to clean it. However, they did not empty the trash which had 3 days worth of garbage in it nor did they replaced the toilet paper. I had to call the front desk to have someone take the garbage away and bring us toilet paper. Besides this, I highly would recommend this hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, good location in central Geneva - short walk from train station, close to lake front, old town and shopping district. Staff friendly and helpful, room spacious and clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Stayed 1 night in Aug 2024

8/10 Good

Anicia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but room is too small
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and welcoming. Super fast check-in/out. Very close to the waterfront. Public trans is incredible (as it is in all of Switzerland).
Stayed 2 nights in Aug 2024

10/10 Excellent

c

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Benivia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best stays I have EVER HAD! I travel often and always, but the stay at this location was EXCEPTIONAL! High-tech and leaps bounds above other hotels!
Stayed 1 night in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Wallace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the unique decor of this hotel. The lobby was a fun vibe. I really appreciated the free cold water dispenser at the bar. The room and bathroom were very small. If you have large luggage, this may not be the place for you. Another problem we had was that they put our teen children on a different floor from us and we were not able to get to each other’s rooms. The elevator will only take you to your own floor. So we had to take one of their keys to be able to reach their floor. The hotel would only issue a maximum of 2 keys per room. I feel that the employee that helped us check in should have assigned us to the same floor or warned us about this problem. If you are booking more than 1 room, you should know this. But overall we enjoyed our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hemal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a nice stay, very central in the city with nice places to eat around within walking distance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel in a great location, we could see a slice of the lake from our window, and Old Town is across the street. Comfortable rooms with everything you need, great rain shower. Highly recommend!
Stayed 3 nights in Aug 2024

4/10 Poor

Mykala

Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel, just not in the summer!
Loved the hotel, the location was fantastic, the room was small but cute. So what is the problem? Only air conditioning. It was brutal. I didn’t sleep for the two days I was there. I almost grabbed my pillow and slept in the lobby. The staff gave me a fan, but it didn’t do much. I would highly recommend the hotel for any season except summer. Just avoid the hot months at all costs!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern hotel in the heart of Geneva. Very convenient for lake, the old town and central shops and restaurants. Public transport links amazing. Highly recommended.
Stayed 3 nights in Aug 2024

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything up to mark with technology the food at the hotel limited waant the best but tons of restaurants near by to fill the gap. Close to everything great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Stayed 1 night in Jul 2024

2/10 Terrible

JIE, Lansdale

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024