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"Nice hotel very good location and friendly and helpful staff " More

By a verified traveller on Tue 15 Nov 2016

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Family Room, 2 Bedrooms, Connecting Rooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 2 Bedrooms, Connecting Rooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Auteuil. During your stay, you're just a quick walk from Notre Dame Basilica. Free WiFi in public areas, a gym and a bar are available.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from United Nations European Headquarters and a few minutes from Jet d'Eau Fountain
  • Pets welcome for a fee

Hotel Auteuil ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Auteuil

Everyone (11) Business (5) Couples (4) Other (2) Friends (1)
5 out of 5

Posted by on 30 Nov 2019

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Comment from Hotel Management

11 Dec 2019 by Hotel Manager

Dear Guest, I would like to thank you for the time you took to post your comment on Ebookers.com You did appreciate your stay with us which represents for us a real value. Be sure that your comments will be forwarded to my team for its information. Your comments will help us to maintain our high level of service throughout the year. We are looking forward to welcoming you for your next stay in Geneva. With kind regards, Patrick Le Goff Hotel Manager – Hotel Auteuil

4 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Mr Patrick Le Goff

Dear guest, I would like to thank you for the time you took to post your comment on Expedia. You did appreciate your stay with us which represents for us a real value. Be sure that your comments will be forwarded to my team for its information. Your comments will help us to maintain our high level of service throughout the year. We are looking forward to welcoming you for your next stay in Geneva. With my best regards, Mr Patrick Le Goff Hotel Director – Hotel Auteuil

1 out of 5
The air conditioning was disabled due to the time of year leaving the room was unbearably hot! I was told to open the window -unfortunately the window only opened 2 inches and obviously with the hotels location it was very loud outside.

Posted by on 15 Oct 2017

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Comment from Hotel Management

8 Nov 2017 by Patrick Le Goff - Hotel Manager

Dear guest, Thank you for having the time to write a feedback about our hotel Auteuil. We feel very sorry to read that you have been disturbed by the unusual heat in Geneva. Indeed, we are not used to this kind of weather at this period of the year, quite warm during the day but pretty cold at night, that is the reason why you were not allowed to turn the A/C on. Please accept our deepest apologies. Looking forward to welcoming you soon if you come back by the swiss alps. Regards

5 out of 5

Nice hotel

Nice hotel very good location and friendly and helpful staff

Posted by on 15 Nov 2016

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4 out of 5

Friendly & nice

Good option close to the main train station. A lot of restaurants around and short walking distance to the lake. Good value for the price!

Posted by , from Zurich on 1 Sep 2016

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4 out of 5

Very good, clean accommodation, conveniently situated

I only stayed the one night but the location and amenities were more than adequate and reasonable value for money given the proximity to the city centre, the rail station and the cost of other hotels in the area. The staff were very friendly and helpful and the rooms were very clean and well equipped. I will certainly consider staying there again.

Posted by on 14 Mar 2016

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5 out of 5

Lovely weekend break

The hotel was lovely and welcoming and the reception staff so helpful and friendly. Managed to check on early and the room was great, even had conditioner which hotels uually don't give you! The little things. Location was round corner from train station and a 10 min walk to the lake front.

Posted by on 1 Dec 2015

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4 out of 5

A great stay spoiled by inflexibility

I loved the hotel. However, I needed an invoice for my insurance company and on check-out the clerk refused to print me one, saying that since I had made a reservation on the Internet, it was not possible. No amount of persuading seemed to be able to make him change his mind. Another clerk came to his rescue and suggested I print it out myself with their public computer and printer. I am now stuck with a simple printout that my insurer may not accept as a formal invoice.

Posted by on 23 Feb 2016

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4 out of 5
Personal sehr freundlich und hilfsbereit. Duschkopf im Bad sehr schlecht. Türe zum W/C schlägt laut zu. Zimmer ok, Lage sehr gut

Posted by on 25 Jul 2024

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Comment from Hotel Management

13 Aug 2024 by Maria Jarl Croci

Lieber Kunde,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Kommentare nach Ihrem Aufenthalt in Auteuil zu hinterlassen. Ich freue mich, dass unser Team Ihren Aufenthalt angenehm gestalten konnte. Ich habe den Duschkopf zur Kenntnis genommen, der ausgetauscht wurde. Ich hoffe, dass wir das Vergnügen haben werden, Sie bei Ihrem nächsten Aufenthalt in Genf wieder im Auteuil Hotel begrüßen zu dürfen. Beste grüße,

4 out of 5

Posted by on 12 Jun 2022

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Property Features

WiFi is free in public spaces. There's an onsite 24-hour business centre. You can enjoy a drink at the bar/lounge. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Auteuil. Parking is available for a fee. This 4-star Geneva hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 8 levels
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Geneva (ZHT-Geneva Railway Station) (0.3 km / 0.2 mi)
  • Metro station: Mole Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Auteuil offers 104 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bathtub
  • Cots (free)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 25 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Long-term renters welcome

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and cash. This property uses a grey water recycling system. Long-term renters welcome.

  • Grey water recycling system
  • One child stays free
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Long-term renters welcome
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Self-parking fee: CHF 45 per day
  • Pet fee: CHF 25 per pet, per day
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: CHF 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auteuil Geneva
  • Auteuil Hotel
  • Hotel Auteuil
  • Hotel Auteuil Geneva
  • Auteuil Hotel Geneva
  • Hotel Auteuil Hotel
  • Hotel Auteuil Geneva
  • Hotel Auteuil Hotel Geneva

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.