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Hotel Des Alpes

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Des Alpes

Terrace/patio
Front of property – evening/night
Junior Suite, Patio (Maisonette) | In-room safe, desk, laptop workspace, blackout curtains
Coffee service
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
14 Rue Des Alpes, Geneva, 1201
  • Mont Blanc Bridge
    8 min walk
  • Rue du Rhône
    9 min walk
  • City Center Shopping Area
    9 min walk
  • Geneva (GVA-Cointrin Intl.)
    13 min drive

Room options

View all photos for Standard Double Room, 1 Queen Bed, Connecting Rooms

Standard Double Room, 1 Queen Bed, Connecting Rooms | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Queen Bed, Connecting Rooms

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 2 Single Beds, Connecting Rooms

Standard Twin Room, 2 Single Beds, Connecting Rooms | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds, Connecting Rooms

  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, Patio (Maisonette)

Junior Suite, Patio (Maisonette) | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, Patio (Maisonette)

  • City view
  • Sleeps 3
  • 3 Single Beds

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About this property

Hotel Des Alpes

Geneva hotel in Downtown Geneva with 24-hour fitness centre and 24-hour front desk
A 24-hour fitness centre, concierge services and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Hotel Des Alpes offers 28 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Des Alpes. During your stay, you're just a quick walk from Notre Dame Basilica. You'll find features such as free WiFi in public areas, plus a 24-hour gym and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from United Nations European Headquarters and 6 minutes from Palexpo
Hotel Des Alpes offers its guests a 24-hour fitness centre, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The business-friendly Hotel Des Alpes also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number CHE/111.782.382

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Alpes Geneva
Alpes Geneva
Hotel Des Alpes Hotel
Hotel Des Alpes Geneva
Hotel Des Alpes Hotel Geneva

Hotel Des Alpes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 209 out of 513 reviews" "
Rating 8 - Good. 207 out of 513 reviews" "
Rating 6 - Okay. 72 out of 513 reviews" "
Rating 4 - Poor. 16 out of 513 reviews" "
Rating 2 - Terrible. 9 out of 513 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi, Shoreline

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for transportation, dining, shopping, etc. The facility and the room were clean. The staff was friendly and efficient. We enjoyed the stay very much. Thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michele

Stayed 1 night in Jul 2024

6/10 Okay

Younglo

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to train and bus, walking distance to the waterfront.
Stayed 1 night in Jul 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Air conditioner rattled so loud that we barely slept. Great location & staff were very nice.
Stayed 1 night in Jul 2024

6/10 Okay

theo

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Deblina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service
Great location, very close to the train station and a 10 min walk to the old town. The room was quiet, everything in the room worked well. Free water and coffee available in the lobby 24/7. The only downside was the tiny size of the room- 3 adults had to take turns opening our suitcases. Breakfast at 15 CHF was okay.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2024

8/10 Good

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I’d have to say is that the bathroom smelled like sewage every time we left the room and came back. It was like it needed to air out or something, and then it was fine. Otherwise, everything was great!
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very great service. Condition of furniture (coffee table with a broken leg), stove knobs broken. Very convenient for transport and food and near to train station.
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
A very average hotel that needs room improvements.
I was allocated a room where the toilet seat was dislodged and the blind was broken. I was told the hotel was full but eventually manged to find me another room. Cleanliness is average and aircon units in the room are not effective. The tea, coffee and water in the lobby are a nice touch.
Stayed 3 nights in Jun 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Marion

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beware, must have hotel travel pass!!
Hotel stay was great, very close to station and central. Unfortunately we were advised at reception that travel to airport was free on train and even though we showed our online booking to the train conductor, we were charged 96 Swiss francs as we did not have hotel pass. Please make other travellers aware!!
Stayed 1 night in Jun 2024

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Think twice
Tiny room. Four coat hangers. All equipment in gym broken.
Stayed 3 nights in May 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, just very small.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Hotel needs refurbishing. Staff is wonderful.
Stayed 2 nights in May 2024

8/10 Good

Karl, London

Liked: Cleanliness, staff & service, property conditions & facilities
Super location, two minutes from the station, continue another three to the lake. Wonderful staff, clean, airy, modern. Very large room for what I paid. Only downside being that I had a (locked, obviously) connecting door to the next room that wasn't particularly soundproofed. Otherwise all very good.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location at a very affordable rate. The only complaint was that the bath tub is so high that it’s a hazard to get off the tub.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cornelius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and accommodating. The hotel lobby was stocked with beverages and it was easy to get around the city. We had a decent view of the lake.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stepan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024

2/10 Terrible

Cherry

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, my experience here was far from satisfactory due to serious safety concerns that made it impossible for me to stay. Upon arriving at the hotel just after midnight, we were yelled at by individuals loitering outside the premises. This was the first indication that the area surrounding the hotel was very unsafe. Upon checking into our room, we discovered that the safety lock was broken. Concerned for our security, I went downstairs to inform the staff and request a room change. To my surprise, the receptionist informed me that all the rooms in the hotel had their locks removed, a baffling and unacceptable practice that raised serious red flags regarding the safety and security of guests. Despite my insistence on the necessity of a secure accommodation, the staff seemed indifferent to our concerns, offering no viable solutions or assurances of safety. This utter lack of regard for guest safety is very concerning. Faced with such disregard for basic safety measures, we made the difficult decision to leave the hotel immediately, despite having already paid in full for our stay. The experience left us feeling vulnerable and exposed, and we were forced to seek alternative accommodations at great inconvenience and expense. I urge management to address these issues promptly and implement measures to ensure the safety and well-being of all guests.
Stayed 1 night in Apr 2024