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4.0 out of 5

"Lovely staff rooms are big and clean breakfast not great but ok. Thanks we had a lovely time at your hotel . " More

By a verified traveller on Sun 22 Jul 2018

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Standard Double Room, 1 Queen Bed, Connecting Rooms

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Twin Room, 2 Single Beds, Connecting Rooms

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, Patio (Maisonette)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Des Alpes. During your stay, you're just a quick walk from Notre Dame Basilica. You'll find features such as free WiFi in public areas, plus a 24-hour gym and dry cleaning service.

  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Jet d'Eau Fountain and a few minutes from United Nations European Headquarters

Hotel Des Alpes ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Des Alpes

Everyone (12) Couples (1) Business (2) Family (2)
5 out of 5
Lovely staff rooms are big and clean breakfast not great but ok. Thanks we had a lovely time at your hotel .

Posted by , from Bexleyheath, England on 22 Jul 2018

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Comment from Hotel Management

24 Jul 2018 by Succorine

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Zimmer ganz okay, AC hat jedoch nicht funktioniert.

Posted by on 10 May 2024

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5 out of 5
X

Posted by on 18 Oct 2023

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4 out of 5
6

Posted by on 26 Mar 2023

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5 out of 5

Posted by on 26 May 2022

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5 out of 5
Sehr hilfsbereit Personal und sehr leckeres Frühstück

Posted by on 30 Jul 2020

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5 out of 5

Posted by on 29 Jun 2020

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4 out of 5

Posted by on 15 Mar 2020

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5 out of 5
Nur eine Nacht (Kurzaufenthalt) alles bestens, tolles Frühstück

Posted by on 7 Mar 2020

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5 out of 5
Nicht gefallen, der Teppich im Treppenhaus. Das Frühstück war super.

Posted by on 21 Oct 2019

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Property Features

Hotel Des Alpes offers its guests a 24-hour fitness centre, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The business-friendly Hotel Des Alpes also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

  • 28 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Geneva (ZHT-Geneva Railway Station) (0.2 km / 0.1 mi)
  • Metro station: Cornavin Tram Stop (0.2 km / 0.1 mi)

Room Amenities

Hotel Des Alpes offers 28 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Alpes Geneva
  • Alpes Geneva
  • Hotel Des Alpes Hotel
  • Hotel Des Alpes Geneva
  • Hotel Des Alpes Hotel Geneva

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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