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Hotel Des Tourelles

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Des Tourelles

View from room
Front of property
Balcony
In-room safe, individually decorated, individually furnished, desk
Room amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
2 Bd James-fazy, Geneva, GE, 1201
  • City Center Shopping Area
    8 min walk
  • Rue du Rhône
    8 min walk
  • Mont Blanc Bridge
    11 min walk
  • Geneva (GVA-Cointrin Intl.)
    19 min drive

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

View from room

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Hotel Central

Free WiFi
Housekeeping
4.0 out of 5, Very good, (438)
The price is €106
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Central

About this property

Hotel Des Tourelles

Geneva hotel in Downtown Geneva
This smoke-free hotel features concierge services, free newspapers and a front desk safe. WiFi in public areas is free. Other amenities include multilingual staff.
Hotel Des Tourelles offers 22 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Hotel Des Tourelles. During your stay, you're just a quick walk from Batiment des Forces Motrices. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Just a 4-minute drive from United Nations European Headquarters and 7 minutes from Palexpo
  • Dogs welcome free of charge
As a guest of Hotel Des Tourelles, you'll find multilingual staff, concierge services, and complimentary newspapers in the lobby. Public spaces have free WiFi. Hotel Des Tourelles also features a front desk safe and a lift.

This Geneva hotel is smoke free.

Languages

Catalan, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 45 per day)
  • Street parking available

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Lift (74 centimetre wide door)
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from 20 December 2024 to 5 January 2025 (dates subject to change).

Access methods

Access code, front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 45 per day (2625 ft away)
  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Des Tourelles
Des Tourelles Geneva
Hotel Des Tourelles
Hotel Des Tourelles Geneva
Tourelles
Hotel Des Tourelles Hotel
Hotel Des Tourelles Geneva
Hotel Des Tourelles Hotel Geneva

Hotel Des Tourelles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 77 out of 192 reviews" "
Rating 8 - Good. 75 out of 192 reviews" "
Rating 6 - Okay. 23 out of 192 reviews" "
Rating 4 - Poor. 5 out of 192 reviews" "
Rating 2 - Terrible. 12 out of 192 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, great location
We arrived over an hour before the official check-in time and amazingly our room was ready so we were able to access it straight away. We had a lovely view over the river from our balcony, exactly as advertised. The only negative we found was that the room was very hot overnight but the hotel did provide a fan which helped a bit. All of the staff who we encountered were very friendly and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location. Room was a bit plain and limited reception facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a charming, historical hotel. Our room had a beautiful river view with a balcony and a marble fireplace. The bathroom was tiny but that didn't matter to us at all. The front desk receptionist was wonderful; welcoming, knowledgeable, and with great suggestions local activities.
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel in a good location. Easy walk to the train station and many food opportunities in the area. Arrived at noon and waited for someone to enter the building so we followed him in. Never received the access code, to initially enter. Once in the room was quaint and clean.
Stayed 1 night in Jul 2024

8/10 Good

Ofelia, la mirada

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location.. close to the canal and places of importance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tourelles is a basic hotel right along the waterfront and within easy walk of public transportation. It’s in the downtown, so it’s loud. It’s an older hotel, so there’s no a/c , and opening the window to the balcony means letting the significant noise and light in. The bathroom is tiny but had everything we needed, including a hairdryer. The staff are friendly. It met our needs perfectly; we just had a hard time finding the promised nearby public parking. To be clear, there is NO parking at the premises though they do provide a discount ticket to offset the parking fees. Did I mention its in a great location?
Stayed 1 night in Jun 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Douglas

Stayed 1 night in Jun 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building carved up into hotel rooms. Probably about as good as one could hope for. Good location close to 5 star amenities. Not sure the advertising matches the results. Still, reasonable value for reasonable price. A bit loud but maybe higher would have been quieter. Clean and safe.
Stayed 1 night in Jun 2024

10/10 Excellent

Donna

Liked: Property conditions & facilities
Rustic romantic hotel. Great location.
Lovely location. It felt very french and authentic. It was quite old fashioned but that gave it a romantic feel. Bathroom very small. The balcony area was lovely for a morning cup of tea and looking over the river. Staff were lovely.
Stayed 1 night in May 2024

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, room comfort
Nice room, minor drawbacks
Nice room, water view and lovely sitting area (I think because I had a double..?). no A/C or washer dryer. Bathroom very small. Limited front desk service. Homeless people out front, loud sirens all night. Slightly sketchy area
Stayed 2 nights in Jun 2024

8/10 Good

joycelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in May 2024

6/10 Okay

Taylor

Stayed 2 nights in May 2024

6/10 Okay

Gracie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room has a weird smell when checked in. But still acceptable since we only stayed for 1 night.
Stayed 1 night in May 2024

6/10 Okay

MARGARET

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Richard

Stayed 2 nights in May 2024

2/10 Terrible

Damaris

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted in Geneva!
We decided the hotel was totally misrepresented. Our reservation was for 2 beds the 1 bed wasn't even a full size. The bathroom was not hygienic, the neighborhood was no where near old town. In addition, the staff was rude, argumentative and not willing at all to accommodate. We left and stayed at a different hotel loosing $380 because they would not honor our request.
Stayed 2 nights in Apr 2024

8/10 Good

Cigdem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect. It was clean and practical. The reception was closed during arrival but I had no hard time getting in.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place to stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Stayed 1 night in Apr 2024

6/10 Okay

Torrin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pay a little more for the best room offered.
If you are going to book this hotel, just be sure you see a photo of the bathroom in the room you are booking. The first room we booked had a bathroom that I would have paid more to avoid. However, the bed was broken in that specific room and they staff was absolutely accommodating in transferring our room the next day, and the bathroom in the new room was much more appealing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect long weekend retreat
Perfect little hotel with all amenities. Bathroom was a tad small. But view was spectacular especially with the sunshine. Close to all shops, cafes and bars. Staff super friendly. There is a small lift to help get back to room after a long day of exploring. Will definitely come back and stay here.
Stayed 4 nights in Mar 2024

10/10 Excellent

nance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was comfortable, view was wonderful.. Had to carry luggage up some stairs to the elevator. The info about the transport card was fantastic and allowed us to travel all around the city for free! Bathroom was a bit small but private and manageable. Would stay again!!!
Stayed 2 nights in Jan 2024

6/10 Okay

FRANCESCO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023