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5.0 out of 5

"Really clean and attentive staff. Really good breakfast and pool. Definitely recommended it " More

By a verified traveller on Tue 06 Aug 2019

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Superior Room, 1 Bedroom, Terrace, Park View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Suite, 1 Bedroom, Jetted Tub, Park View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Hotel Description

During your stay at Hotel Le Grotte, you're just a quick walk from Gola della Rossa e di Frasassi Natural Regional Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to detox wraps, body wraps or manicures and pedicures at the spa
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a steam room, a sauna and a playground
  • Just a 4-minute walk from Gola della Rossa e di Frasassi Natural Regional Park and a 3-minute drive from Sanctuary of Santa Maria infra Saxa

Hotel Le Grotte ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Le Grotte

Family (1)
5 out of 5
Really clean and attentive staff. Really good breakfast and pool. Definitely recommended it

Posted by on 6 Aug 2019

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Comment from Hotel Management

7 Aug 2019 by Lucia

Thank you very much for your review:)

Property Features

Hotel Le Grotte offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A sauna, spa services, and multilingual staff are also featured at the business-friendly Hotel Le Grotte. Self parking is free. This 4-star Genga hotel is smoke free.

  • 24 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Genga San Vittore Terme Station (5.4 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

Hotel Le Grotte offers 24 air-conditioned accommodations with minibars and a safe. Digital televisions are provided. Bathrooms include bidets and hairdryers. This Genga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.

On-site venue – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

Guests aged under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • No lift (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 11:30 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:30 AM - 11:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cots (infant beds) are available for EUR 10 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, debit cards and cash.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Staffed front desk
  • Front desk opens daily at 7:30 AM
  • Social distancing measures are in place
  • Front desk closes daily at 11:30 PM
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Le Grotte
  • Hotel Le Grotte Genga
  • Le Grotte Genga
  • Hotel Grotte Genga
  • Hotel Grotte
  • Grotte Genga
  • Hotel Le Grotte Hotel
  • Hotel Le Grotte Genga
  • Hotel Le Grotte Hotel Genga

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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