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Best Western Plus City Hotel

4.0 star property

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Photo gallery for Best Western Plus City Hotel

Junior Suite, Multiple Beds, Non Smoking, City View | View from room
Reception
Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe
Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe
Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Via San Sebastiano 6, Genoa, GE, 16123
  • Piazza de Ferrari
    ‪4 min walk‬
  • Palazzo Ducale
    ‪5 min walk‬
  • Old Port
    ‪10 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room) | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Family Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Multiple Beds, Non Smoking, City View

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Comfort Room, 1 Single Bed, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Comfort Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus City Hotel

Hotel with a fitness centre, steps from Teatro Carlo Felice
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking.
Best Western Plus City Hotel offers 64 accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus City Hotel. During your stay, you're just a quick walk from Piazza de Ferrari. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Teatro Carlo Felice and 4 minutes on foot from Piazza de Ferrari
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Plus City Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Genoa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
PESCIOLINO – This restaurant serves brunch, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (EUR 30 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • PESCIOLINO

Things to do

  • Art gallery
  • Designer stores
  • Gym

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 753 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT010025A1AB68KM8T

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western City Genoa
Best Western Plus City Hotel Genoa
Best Western City Hotel Genoa
Best Western Genoa
Genoa Best Western
Best Western City
Best Western Plus City Genoa
Best Plus City Hotel Genoa
Best Western Plus City Hotel Hotel
Best Western Plus City Hotel Genoa
Best Western Plus City Hotel Hotel Genoa

Best Western Plus City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 640 reviews
Rating 8 - Good. 226 out of 640 reviews
Rating 6 - Okay. 46 out of 640 reviews
Rating 4 - Poor. 12 out of 640 reviews
Rating 2 - Terrible. 6 out of 640 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ashwani

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We stayed here for 3 nights. The property and surrounding area were nice. The staff were unfriendly.
Stayed 3 nights in Dec 2024

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness
Good location. Close to shopping and restaurants. Staff were friendly. Rooms good for Italy standards.
Stayed 1 night in Nov 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, affordable, clean
Stayed 1 night in Nov 2024

10/10 Excellent

celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. And nice that they had a patio to hang out with friends outside
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald, Kihei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near Plaza de Ferrari, room was large and quiet, restaurant was outstanding. Towels were a little rough.
Stayed 4 nights in Sep 2024

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location.

It was a clean hotel with friendly and helpful staff. The room I stayed in was smaller than I expected, but it had everything I needed. The hotel's location is excellent, as it is close to many of the tourist spots in Genova.
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. It was clean was very difficult to locate kinda down an alley with poor signage. When we arrived, there was no parking The GPS could not locate it
Stayed 2 nights in Aug 2024

8/10 Good

Johena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice comfortable stay for one night.
Stayed 1 night in Jul 2024

10/10 Excellent

Frank

Stayed 1 night in Jun 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location,Parking next door,great restaurant downstairs.
Stayed 2 nights in Jun 2024

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location. Review was lower due to the air conditioning not functioning. All else was great
Stayed 2 nights in Jun 2024

10/10 Excellent

HYUNG IL

Stayed 1 night in May 2024

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOT a typical Best Western. It’s a very nice hotel in Genoa’s best location. Helpful staff. On site restaurant. Walk to shops, cares, bars and restaurants.
Stayed 1 night in May 2024

6/10 Okay

JAIME

Travelled with family
Liked: Cleanliness, staff & service, room comfort

No AC until June, good location

No AC, although it’s written in Hotels.com page. The last morning we didn’t have hot water to shower. The front desk staff was very accommodating and helpful, the location was good and the breakfast was good
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Stayed 3 nights in Apr 2024

8/10 Good

Charis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Jacob, Monroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but I had no complaints. The staff were great and the restaurant was very nice.
Stayed 1 night in Feb 2024

8/10 Good

Pavel

Business traveller
Liked: Cleanliness, staff & service
Nice clean hotel with perfect staff. Unfortunately the window in my room did not latch properly so there was some wind an noise from the outside. I dis not mind very much so I did not ask for another room, but some might hate this. Good breakfasts, working Wi-Fi and very clean room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in old city. Easy to walk around in old city from hotel
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in a quiet area
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best included breakfast we've had so far in a 3 week holiday, really wonderful! Room and location were nice. One real elevator, but that's OK, we are good with stairs. A little tricky to find but good location in Genova. Had a bit of a local meeting as we were coming in. Staff perhaps could have handled the stranglehold/smoking at the door, but otherwise this might be our only complaint.
Stayed 1 night in Aug 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2023

10/10 Excellent

Leardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023