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Best Western Plus City Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus City Hotel

Junior Suite, Multiple Beds, Non Smoking, City View | View from room
Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe
Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe
Reception
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Via San Sebastiano 6, Genoa, GE, 16123
  • Teatro Carlo Felice
    2 min walk
  • Via Garibaldi
    2 min walk
  • Piazza de Ferrari
    4 min walk
  • Genoa (GOA-Cristoforo Colombo)
    24 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room) | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Family Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Multiple Beds, Non Smoking, City View

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Comfort Room, 1 Single Bed, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Comfort Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus City Hotel

Hotel with a full-service spa, steps from Teatro Carlo Felice
This smoke-free hotel features a full-service spa, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Best Western Plus City Hotel offers 64 accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus City Hotel. During your stay, you're just a quick walk from Piazza de Ferrari. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Teatro Carlo Felice and 4 minutes on foot from Piazza de Ferrari
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus City Hotel offers its guests a full-service spa and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. The business-friendly Best Western Plus City Hotel also features multilingual staff, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Genoa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
PESCIOLINO – This restaurant serves brunch, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (EUR 30 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • PESCIOLINO

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 753 square feet of conference space
  • Coworking space

Full-service spa

  • Facials
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Spa fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 010025-ALB-0044

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western City Genoa
Best Western Plus City Hotel Genoa
Best Western City Hotel Genoa
Best Western Genoa
Genoa Best Western
Best Western City
Best Western Plus City Genoa
Best Plus City Hotel Genoa
Best Western Plus City Hotel Hotel
Best Western Plus City Hotel Genoa
Best Western Plus City Hotel Hotel Genoa

Best Western Plus City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 344 out of 625 reviews" "
Rating 8 - Good. 220 out of 625 reviews" "
Rating 6 - Okay. 44 out of 625 reviews" "
Rating 4 - Poor. 12 out of 625 reviews" "
Rating 2 - Terrible. 5 out of 625 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. It was clean was very difficult to locate kinda down an alley with poor signage. When we arrived, there was no parking The GPS could not locate it
Stayed 2 nights in Aug 2024

8/10 Good

Johena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice comfortable stay for one night.
Stayed 1 night in Jul 2024

10/10 Excellent

Frank

Stayed 1 night in Jun 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location,Parking next door,great restaurant downstairs.
Stayed 2 nights in Jun 2024

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location. Review was lower due to the air conditioning not functioning. All else was great
Stayed 2 nights in Jun 2024

10/10 Excellent

HYUNG IL

Stayed 1 night in May 2024

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOT a typical Best Western. It’s a very nice hotel in Genoa’s best location. Helpful staff. On site restaurant. Walk to shops, cares, bars and restaurants.
Stayed 1 night in May 2024

6/10 Okay

JAIME

Travelled with family
Liked: Cleanliness, staff & service, room comfort
No AC until June, good location
No AC, although it’s written in Hotels.com page. The last morning we didn’t have hot water to shower. The front desk staff was very accommodating and helpful, the location was good and the breakfast was good
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Stayed 3 nights in Apr 2024

8/10 Good

Charis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Jacob, Monroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but I had no complaints. The staff were great and the restaurant was very nice.
Stayed 1 night in Feb 2024

8/10 Good

Pavel

Business traveller
Liked: Cleanliness, staff & service
Nice clean hotel with perfect staff. Unfortunately the window in my room did not latch properly so there was some wind an noise from the outside. I dis not mind very much so I did not ask for another room, but some might hate this. Good breakfasts, working Wi-Fi and very clean room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in old city. Easy to walk around in old city from hotel
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in a quiet area
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best included breakfast we've had so far in a 3 week holiday, really wonderful! Room and location were nice. One real elevator, but that's OK, we are good with stairs. A little tricky to find but good location in Genova. Had a bit of a local meeting as we were coming in. Staff perhaps could have handled the stranglehold/smoking at the door, but otherwise this might be our only complaint.
Stayed 1 night in Aug 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2023

10/10 Excellent

Leardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, room was very nice except for the air conditioning that wasn’t working very well
Stayed 1 night in Jul 2023

10/10 Excellent

Robert V

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room-Friendly Staff- not CPAP Friendly
Hotel was very clean, staff friendly, breakfast was great. Only drawback is that there are no outlet on the bed night stands or behind the bed. I like many people have Sleep Apnea and travel with a CPAP machine. I had to run an extenssion cord across the room to the desk to plug in my machine. This is a bit of an inconvenience and major trip hazzard.
Stayed 1 night in Jun 2023

4/10 Poor

Naji

Travelled with family
Disliked: Property conditions & facilities
AC was sooo bad
Stayed 3 nights in Jun 2023

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Best Western
Great hotel in a neat area. Great staff, fantastic breakfast, clean and modern rooms, great wifi. I'll be back for sure.
Stayed 5 nights in Jun 2023

6/10 Okay

Lyubov

Travelled with partner
Liked: Staff & service
Great location and staff. Quite a few things are broken, AC to begin with.
Stayed 2 nights in May 2023

8/10 Good

Charlotte Deanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Didn’t like that there were no comfortable chairs in lobby or waiting area
Stayed 1 night in May 2023

10/10 Excellent

caroline

Stayed 4 nights in Apr 2023