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Eastin Hotel Penang

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eastin Hotel Penang

Outdoor pool
Lobby lounge
Reception
Exterior
Minibar, in-room safe, individually furnished, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
1 Solok Bayan Indah, Queensbay, Bayan Lepas, George Town, Penang, 11900
  • Queensbay Mall
    1 min walk
  • RECSAM and Institute Pendidikan Guru
    2 min drive
  • University of Science-Malaysia
    3 min drive
  • Penang (PEN-Penang Intl.)
    14 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed (Eastin)

Deluxe Suite, 1 King Bed (Eastin) | Minibar, in-room safe, individually furnished, desk

Deluxe Suite, 1 King Bed (Eastin)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe

Minibar, in-room safe, individually furnished, desk

Club Deluxe

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Soho Suite

Soho Suite | Minibar, in-room safe, individually furnished, desk

Soho Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, individually furnished, desk

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Soho Duplex (Family Room)

Soho Duplex (Family Room) | Minibar, in-room safe, individually furnished, desk

Soho Duplex (Family Room)

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, Sea View

Minibar, in-room safe, individually furnished, desk

Deluxe Room, Sea View

  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, individually furnished, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Soho Suite

Bathroom | Shower, free toiletries, hair dryer, slippers

Soho Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Room

Minibar, in-room safe, individually furnished, desk

Club Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Eastin Deluxe Suite

Minibar, in-room safe, individually furnished, desk

Eastin Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room With Sea View

Minibar, in-room safe, individually furnished, desk

Deluxe Room With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, individually furnished, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Soho Duplex Room

Minibar, in-room safe, individually furnished, desk

Soho Duplex Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

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includes taxes & fees
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About this property

Eastin Hotel Penang

Waterfront George Town hotel in Bayan Lepas with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Eastin Hotel Penang offers 328 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 40-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Danai Spa. Services include facials, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Eastin Hotel Penang. During your stay, you're just a quick walk from Queensbay Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body scrubs or massages at Danai Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Queensbay Mall and 10 minutes by car from KOMTAR
Eastin Hotel Penang offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, spa services, and tour/ticket assistance are also featured at the business-friendly Eastin Hotel Penang. Self parking is free.

Smoking is allowed in designated areas at this 4-star George Town hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Eastin Hotel Penang has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Uncovered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On the waterfront

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eastin Hotel Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 172.80 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 32.50 for children
  • Valet parking fee: MYR 30 per day
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 172.80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eastin
Eastin Hotel
Eastin Hotel Penang
Eastin Penang
Eastin Penang Hotel
Hotel Eastin
Hotel Eastin Penang
Penang Eastin
Penang Eastin Hotel
Penang Hotel Eastin
Eastin Hotel Penang Bayan Lepas
Eastin Hotel Penang George Town
Eastin Penang George Town
Eastin Hotel Penang Hotel
Eastin Hotel Penang George Town
Eastin Hotel Penang Hotel George Town

Eastin Hotel Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 221 out of 641 reviews" "
Rating 8 - Good. 270 out of 641 reviews" "
Rating 6 - Okay. 103 out of 641 reviews" "
Rating 4 - Poor. 36 out of 641 reviews" "
Rating 2 - Terrible. 11 out of 641 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mohanraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free mini bar was a plus.
Stayed 1 night in Aug 2024

4/10 Poor

JIEBO

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
noisy and old hotel
Very noisy from street noise. Sound proof very poor. Can't sleep due to the noise. Bathroom water can't away. Breakfast is poor and crowded. Near airport and free minibar are great though.
Stayed 1 night in Aug 2024

6/10 Okay

David, DeLand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We’ve stayed here a number of times. This is the first time we’ve had a couple of substantial disappointments. Check-in was time consuming & messy—not because of ghe nice lady who eventually checked us in, but because the other staffers allowed two parties who showed up after us to cut in line & get fully taken care of ahead of us. It was a clear case of improperly trained staff who—due to lack of attention—reward rude, pushy customers and penalize more polite customers. The managers could see this if review the CCTV. Thankfully, once the energetic lady receptionist got her line clear she checked us in smoothly. Then, my wife was rather forcefully told to leave the breakfast area because the restaurant crew wanted to clean up early. It’s one thing to politely inform guests that food service is about to end (that’s fine & helpful), but to kick guests out who are merely sitting & conversing at a table—who does that? Apparently Easton now does. Service here has really gone down.
Stayed 1 night in Jul 2024

10/10 Excellent

KOK WENG

Stayed 6 nights in Jul 2024

10/10 Excellent

Kay Wee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Room is clean and quiet, with sea facing. Everything is functional, hot water bath was great. Service from the hotel staffs were excellent. Many eateries nearby with Queensbay Mall around the corner. Will stay again.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Staff can be
When I checked in, two ladies to front desk were busy on helping other guests to check in. There was another gentleman standing at the front desk next to those two ladies, he didn’t proactively help me check in, until one of the ladies asked me to go to that gentleman counter.
Stayed 3 nights in Jul 2024

8/10 Good

Mohd Navawee Husiany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Request in app King size but received 2 singles
Stayed 1 night in Jul 2024

8/10 Good

Kian Leong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Vincent

Business traveller
Stayed 2 nights in Jun 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Back to choose this hotel after 5 years back. Quite disappointed as seems the mattress quite hard and pillows too soft. The hotel condition seems like going downhills. They might consider doing some upgrading works.
Stayed 3 nights in Jun 2024

8/10 Good

Kok Hin, Singapore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I like to hotel ambience, my room 711is overlooking the straits and can see the 1st Penang bridge.
Stayed 2 nights in Apr 2024

8/10 Good

Vincent, Haysville

Stayed 1 night in Apr 2024

10/10 Excellent

June

Stayed 1 night in Apr 2024

4/10 Poor

Jeremy

Business traveller
Disliked: Property conditions & facilities
Very Low water pressure for shower
The water pressure for the bath shower is super low. Not enough for a basic shower. :(
Stayed 1 night in Apr 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Queensbay mall and Q1nQ2 waterfront eateries.
Stayed 2 nights in Mar 2024

8/10 Good

Phan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and Staff
What a lovely hotel, and very friendly staff. Next to a big shopping Mall. Cannot really fault it, thank Eastin Hotel.
Stayed 4 nights in Feb 2024

8/10 Good

Roman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Penang business trip
Great location for a business hotel in Penang. Great places for dining and drinking in easy walking distance.
Stayed 1 night in Feb 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd stay at the hotel. We like it due to the proximity to Queensbay and also the 24 hours coffeeshop near by.
Stayed 3 nights in Feb 2024

8/10 Good

Heen Onn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room
Stayed 1 night in Feb 2024

8/10 Good

Kai Cheong

Stayed 3 nights in Feb 2024

10/10 Excellent

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Nice comfortable big bed. Friendly staff. Clean room with a lovely Seaview. Within walking distance from the local shopping mall. Easy to move around and to venture into the city. Regular buses by the mall to explore further afield. Easy to call for a grab car (local equivalent to Uber)
Stayed 2 nights in Feb 2024

8/10 Good

wee yin

Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Travel
Nice location hotel for visting supplier and Customer on the Penang island
Stayed 1 night in Jan 2024