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Hotel Equatorial Penang

5.0 star property

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Photo gallery for Hotel Equatorial Penang

Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
Aerial view
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
Lobby
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Free airport shuttle
  • Bar
  • Spa
  • Air conditioning

Explore the area

Map
1 Jalan Bukit Jambul, Bayan Lepas, George Town, Penang, 11900
  • Penang International Sports Arena
    ‪3 min drive‬
  • RECSAM and Institute Pendidikan Guru
    ‪4 min drive‬
  • University of Science-Malaysia
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, 1 King Bed, Pool View

  • Golf view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Pool View

  • Golf view
  • Sleeps 4
  • 2 Single Beds

Suite (Senator, Main Wing)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Pool View

  • Golf view
  • Sleeps 4
  • 2 Single Beds

Premier Suite

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Pool View (Club Premier King)

  • Golf view
  • Sleeps 2
  • 1 King Bed

Club Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Shangri-La Golden Sands, Penang

  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.1 out of 5, Very good, (1001)
The price is €92
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Shangri-La Golden Sands, Penang

About this property

Hotel Equatorial Penang

Art Deco George Town hotel in Bayan Lepas with 5 restaurants
5 restaurants, an outdoor pool and a fitness centre are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hotel Equatorial Penang offers 413 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms and outdoor treatment areas. Services include hot stone massages, facials, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Hotel Equatorial Penang, you'll be within walking distance of Penang International Sports Arena. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine with garden views at nada lama, one of the property's 5 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • 6 minutes by car from Queensbay Mall and 11 minutes from Penang Hill
  • Free airport, local-area and shopping centre shuttle service
Hotel Equatorial Penang offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and Access to hot tub. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

19 meeting rooms and limo/town car service are available. A fitness centre, a sauna, and spa services are also featured at the luxury Hotel Equatorial Penang. A roundtrip airport shuttle at scheduled times and An area shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 5-star George Town hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Nada lama – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
The View – Overlooking the ocean and golf course, this fine-dining restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open daily.
Kampachi – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Golden Phoenix – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Open daily.
Nadaba – This poolside bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5 AM to 6 PM at scheduled times
  • Airport shuttle available during limited hours
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 55 for adults and MYR 34 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Golden Phoenix
  • Kampachi
  • nada lama
  • nadaba
  • The View

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Golf
  • Golf carts
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Free pool cabanas
  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Equator Club Lounge]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Equatorial Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 55 for adults and from MYR 34 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Equatorial Penang offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The check-in location differs from the property location. To check in, guests will need to go to Equator Club Lounge
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Equatorial Hotel
Equatorial Hotel Penang
Equatorial Penang
Equatorial Penang Hotel
Hotel Equatorial
Hotel Equatorial Penang
Hotel Penang Equatorial
Penang Equatorial
Penang Equatorial Hotel
Penang Hotel Equatorial
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas
Hotel Equatorial Penang George Town
Equatorial Penang George Town
Hotel Equatorial Penang Bayan Lepas
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Hotel
Hotel Equatorial Penang George Town
Hotel Equatorial Penang Hotel George Town

Hotel Equatorial Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 440 reviews
Rating 8 - Good. 176 out of 440 reviews
Rating 6 - Okay. 46 out of 440 reviews
Rating 4 - Poor. 18 out of 440 reviews
Rating 2 - Terrible. 2 out of 440 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

weng joo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environment is very beautiful and room is very clean
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It would great if the management could seriously look into the compliance of wearing a proper outfit to the pool.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020

10/10 Excellent

Sab, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service from the staffs Well maintained Limited Breakfast choice
Stayed 2 nights in Dec 2020

6/10 Okay

Sukhdev Singh

Liked: Cleanliness
Disliked: Staff & service
Disappointed with the stay
Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity.
Stayed 3 nights in Dec 2020

10/10 Excellent

Tan Nee

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want to pamper yourself ?
Definitely the luxury hotel to go to in Penang....for a retreat ! The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef !
Stayed 1 night in Sep 2020

10/10 Excellent

LogineeK, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed .
Stayed 2 nights in Jul 2020

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is excellent, room service is fast and professional; defenately staying there whenever visiting Penang.
Stayed 7 nights in Feb 2020

10/10 Excellent

Kan Tik

Stayed 1 night in Feb 2020

10/10 Excellent

Brittany, Scottsdale, AZ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the waterfalls and gardens on the property. It was exquisite. The view of the golf course from my room was lovely.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Food is good. However, hotel needs some upgrading works. 1) room smells musty. Probably because carpet is old 2) have some difficulty accessing room floor because hotel card doesn't work in one of the lift 3) room door knob needs repair
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. The kids loved it too. A great place to stay. Excellent condition, very very helpful staff. Their local knowledge is fantastic. Service is A++. Food is great too. All in all 6 out of 5 star. :)
Stayed 1 night in Dec 2019

10/10 Excellent

Jamuna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, clean, friendly and helpful staff.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey!! I’m so glad to stay in this hotel!! All the things in this hotel is very well especially the staff serviced!! But still need to improve and check about the air conditioning in the room frequently ..
Stayed 2 nights in Dec 2019

8/10 Good

Tom, Melbourne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great , but I really hate doing theses written reviews keep it expedia.
Stayed 2 nights in Nov 2019

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Nick, Toronto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big property. Built while ago but well maintained. Clean and satisfying stay. Water quality is good. Breakfast buffet was good. Property is located 10 min from the airport toward elevated near mountain area providing awesome view of town and sea. Parking area is big, well ventilated and safe.
Stayed 1 night in Nov 2019

10/10 Excellent

FC, KL

Business traveller
Liked: Cleanliness, staff & service
Best hotel near Penang international airport
Stayed 1 night in Nov 2019

8/10 Good

LY, PJ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open space, fresh air, the garden and the pool were great. Its a very nice hotel with great service. We loved staying there. The only low light is distance, the hotel was a 25 min drive from george town. But we always gound grab easily.
Stayed 3 nights in Oct 2019