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Jazz Service Suites by Sanguine

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jazz Service Suites by Sanguine

Interior
Free WiFi
Exterior
Living room
Reception

Reviews

4.6 out of 10

Popular amenities

  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Jazz Service Suites, Jalan Seri Tanjung Pinang, George Town, Penang, 10470
  • Straits Quay Mall
    4 min walk
  • Penang Avatar Secret Garden
    11 min walk
  • Gurney Drive
    3 min drive
  • Penang (PEN-Penang Intl.)
    39 min drive

Room options

View all photos for Seaview 2 Bedroom Apartment A

Free WiFi

Seaview 2 Bedroom Apartment A

  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for Seaview 2 Bedroom Apartment B

Free WiFi

Seaview 2 Bedroom Apartment B

  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

Similar properties

Exterior
The Landmark by Katana
Pool
Kitchen
Parking included
Free WiFi
3.9 out of 5, Good, (110)
The price is €55
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Landmark by Katana

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Jazz Service Suites by Sanguine

Apartment with free parking, near Gurney Drive
This smoke-free apartment building features free self parking. Each apartment features a kitchen, free WiFi and a shower.
Jazz Service Suites by Sanguine offers 2 accommodations with air conditioning. Accommodations all include kitchens.

Bathrooms include a shower. This George Town apartment provides complimentary wireless Internet access.

During your stay at Jazz Service Suites by Sanguine, you're just a quick walk from Straits Quay Mall. Enjoy features like free self-parking. This budget apartment building has 2 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen and a shower
  • Free WiFi
  • Free self-parking
  • Amenities include a lift
  • Just a 3-minute drive from Gurney Drive and a few minutes from Gurney Plaza
Jazz Service Suites by Sanguine offers its guests a lift. The front desk is open around the clock. Free self parking is available.

This George Town apartment is smoke free.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self parking on site

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Property is also known as

Jazz Service Suites by Sanguine Apartment
Jazz Service Suites by Sanguine George Town
Jazz Service Suites by Sanguine Apartment George Town

Jazz Service Suites by Sanguine Reviews

Reviews

4.6
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

5.0/10

Cleanliness

2.0/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Carl

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Check-in was horrible. I had to text someone to get the mailbox code to retrieve the key. My room was not in the building I booked. It was in a building 500 meters away. I had to wander around asking for help to find the building. I eventually found it. The aircon was not functioning. No hot water. Clothes washer was broken. No ceiling fan in the bedroom, only wires hanging. Only two threadbare dirty towels available. I will never come back.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
The apartment is a good size and has a partial sea view. That’s the good part! The checkin was difficult as we didn’t receive checkin instructions and when we contacted the host he couldn’t find our booking! We were fortunate to have acquired a local SIM card otherwise we would not have been able to communicate. The lobby has no WiFi. The property description said toilet paper and shampoo and hand soap were provided but they weren’t. The cooktop doesn’t work. There was no dish detergent to do the washing up. There was a washing machine but no laundry detergent. The main bathroom had a large occurrence of black mold on the ceiling creating a terrible odor which made it unbearable to use the adjoining bedroom and that bathroom. The other bathroom also had mold but not as bad. When we raised these issues with the host he did nothing and only promised to deliver the toilet paper and soap etc after numerous messages. Despite his assurances he did not deliver the items until 9pm on the evening before our checkout by which time we had gone to bed!! And this was only after we had complained to our booking platform and he had to obviously answer to them. I have never encountered a more unreliable and unresponsive host and would not recommend this property at any price.
Stayed 2 nights in Jun 2024

6/10 Okay

MF

Stayed 1 night in Apr 2024

2/10 Terrible

CHEEYONG

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
[1 - Deception] With my online rental conditions are seriously inconsistent with the use of said Upgrade 3 rooms in the accommodation unit, has not told us is a different neighborhood different buildings. The actual unit room for me is booked next to the community of miscellaneous residential neighborhoods, the local people are well aware of the two neighborhoods grade completely different levels. -Booking Hotel: Jazz Service Suites by Sanguine -Actual room given to me: i-Santorini *Through other residents of that floor of Santorini, I learned that the local unit that rented my accommodation was less than half of the price that I paid, which is a very serious crime of deception! [2-Agent Attitude] As the check-in is the Chinese New Year's Eve afternoon, myself is to give the maximum understanding to the agent. However, according to the booking information sent by Expedia can not be contacted, called many times, the result of the need for local family members to use WhatsApp to contact. And many more agent problems I stopped here due to not enough space here. [3- Full of small cockroaches！ 1) The number of cockroaches in the unit was simply disgusting and chilling! The small ones were the size of a sesame seed and the big ones were the size of two peanuts. Some of the cockroaches got into my backpack, and I saw small cockroaches coming out of my backpack when I was traveling in my friend's car. I apologized to my friend and paid him MYR500 for washing and disinfecting.
Stayed 4 nights in Feb 2024

2/10 Terrible

Teik Wai

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
CANCEL UPON ARRIVAL - DO NOT BOOK HERE!
Upon checking in at 11pm with my young children, I was told to call the agent. The agent then told me there is NO UNIT for me to stay in even though I fully paid for the suite via hotels.com. The agent then told me nothing much he can do as there are no more rooms available. He hung up the phone on me and when I called back, he told me that there are no more rooms no matter how hard I try. He then offer me somewhere else which I do not know what place is that. He then offer no apologies except emphasizing that he will refund me. IT WAS 11pm at night and I HAVE NO ROOMS!! I had to scramble for another hotel in the middle of the night. With irresponsible agent and place like this, I will no longer trust this site anymore.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

ATSUMI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
近くのスーパーまで歩いて行けるのでとても便利です。 セキュリティの人も親切でした！英語が通じない人もいますが、みなさん優しい！
Stayed 4 nights in Mar 2023