Shangri-La Rasa Sayang, Penang

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Rasa Sayang, Penang

Exterior
Exterior
Front of property
Premium bedding, minibar, in-room safe, desk
Garden Wing, Studio Suite | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Parking included

Explore the area

Map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Ferringgi Beach
    9 min walk
  • Spice Market Cafe
    1 min walk
  • Penang Sentral
    55 min drive
  • Penang (PEN-Penang Intl.)
    53 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Rasa Wing Rasa Junior Suite Twin

  • 62 sq m
  • Sleeps 4
  • 2 Single Beds

Rasa Wing Rasa Superior Twin

  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Single Beds

Garden Executive Family

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Garden Superior Family Seaview

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 1 King Bed and 1 Single Bed

Garden Wing, Studio Suite

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Rasa Wing Deluxe Suite King

  • 84 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Garden Deluxe Family

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Rasa Wing Rasa Junior Suite King

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Rasa Wing Rasa Superior King

  • 40 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Garden Deluxe Sea View Twin

  • 42 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Deluxe Room, 2 Single Beds, Garden View

  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

Rasa Wing Deluxe Room Twin

  • 44 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Room, 1 King Bed, Garden View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Garden Deluxe Sea View King

  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Rasa Wing Deluxe Room King

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Garden Wing, Suite, Terrace

  • 114 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Shangri-La Rasa Sayang, Penang

Luxury resort on the beach, with 2 outdoor pools
Spend the day relaxing at the beach, practising your swing on Shangri-La Rasa Sayang, Penang's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Shangri-La Rasa Sayang, Penang. During your stay, you're just a quick walk from Ferringgi Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy international cuisine at Spice Market Cafe, one of the property's 3 restaurants and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to massages, facials or body scrubs at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 0.5 mi (0.8 km) from Ferringgi Beach and 2.4 mi (3.8 km) from Tropical Spice Garden
  • Airport shuttle service available for a fee
As a guest of Shangri-La Rasa Sayang, Penang, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Shangri-La Rasa Sayang, Penang. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town resort.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Spice Market Cafe – This restaurant specialises in international cuisine and serves breakfast and dinner.
Pinang Restaurant & Bar – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill – Overlooking the garden, this restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 103 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Feringgi Grill
  • Pinang Restaurant & Bar
  • Spice Market Cafe

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 250 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 103 per person
  • Rollaway bed fee: MYR 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Shangri-La Rasa Sayang, Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1000 reviews" "
Rating 8 - Good. 239 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property to just chill...a bit out of the town but that's what we wanted.
Stayed 3 nights in Aug 2024

10/10 Excellent

CHI KIN Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, nice swimming pool
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria, Elfers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely room!
Stayed 1 night in Sep 2024

10/10 Excellent

Yue Yang

Stayed 3 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer break
Lovely hotel in great location The hotel is ready for a refresh of the decor and furnishings, looking a little bit tired and dated in places. Staff are welcoming and helpful. We ended up being here in August, hot and humid (not through choice, but necessity!) and a November to March break would be a better time to visit for the weather
Stayed 8 nights in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The duty manager Dave was very kind and accommodating. He upgraded us after a misunderstanding. The staff were very polite and helpful. Abdoul from the Ferenghi Restaurant was extremely attentive and kind. We very much enjoyed our stay.
Stayed 7 nights in Jul 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, peaceful, fun and great breakfast
This is a beautiful hotel and grounds, breakfast is the best EVER, pool was great/warm. Despite having a lot of guests there, it didn't feel overly crowded. It's also walkable to the little market area, which was nice, and pretty close/fast to the Penang National Park, which was nice. Definitely quite a haul to Georgetown with traffic - in the 45 mins range minimum/1 hr to the airport which seems far in a small area. We loved it though and are glad we stayed here - just don't think (as I did) that you can pop back and forth to Georgetown easily.
Stayed 3 nights in Jul 2024

10/10 Excellent

HAREESH KUMAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the property. Everything was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and dining.
Stayed 5 nights in Apr 2024

10/10 Excellent

Shaheenah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice property. Nothing much around, just resort living and very relaxing and quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jehad

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

JEREMY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to relax and spent time with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Stayed 7 nights in Jul 2024

10/10 Excellent

Andy

Travelled with partner
The hotel was beautifully presented, staff were courteous throughout and if anything it was better than the website suggested
Stayed 8 nights in Jun 2024

10/10 Excellent

Donna

Travelled with family
The Staff were so lovely. So friendly and willing to do anything to make your stay enjoyable.
Stayed 6 nights in Jun 2024

8/10 Good

Ladislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Choon Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort
Way beyond our expectations in terms of service. From the minute we arrived, the service was impeccable. Upgraded to Rasa wing which came with added benefits such as a less crowded breakfast room, afternoon tea and cocktail hour. Buffet breakfast was also one of the best I’ve ever seen, so much choice. The beach is the only thing that lets it down.
Stayed 5 nights in May 2024

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the sunset.
Stayed 3 nights in May 2024