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Sunway Hotel Georgetown Penang

3.5 star property

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Photo gallery for Sunway Hotel Georgetown Penang

Outdoor pool
Suite | Living room | 32-inch LCD TV with satellite channels, TV
Family Room | In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
Suite | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400
  • Penang Times Square
    ‪3 min walk‬
  • KOMTAR
    ‪6 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe 1 King

In-room safe, desk, laptop workspace, blackout curtains

Deluxe 1 King

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Club twin Room

In-room safe, desk, laptop workspace, blackout curtains

Club twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier King Room

In-room safe, desk, laptop workspace, blackout curtains

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club double Room

In-room safe, desk, laptop workspace, blackout curtains

Club double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room

In-room safe, desk, laptop workspace, blackout curtains

Club Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe king Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

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About this property

Sunway Hotel Georgetown Penang

Central hotel connected to a shopping centre in George Town with free parking
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Sunway Hotel Georgetown Penang offers 250 air-conditioned accommodations with a safe and free newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sunway Hotel Georgetown Penang. During your stay, you'll be connected to a shopping centre and just a quick walk from KOMTAR. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • 6 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
Sunway Hotel Georgetown Penang offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sunway Hotel Georgetown Penang. Limited free parking is available on a first-come, first-served basis.

This 3.5-star George Town hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 25 for children

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel Georgetown Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 35 for adults and from MYR 25 for children
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Sunway Hotel Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 1000 reviews
Rating 8 - Good. 466 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

SUPAPORN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I come to Penang, I stay at Sunway Georgetown because of the excellent service, clean rooms, and especially the comfortable bed. The location is also very convenient for getting around. I will definitely come back again. Tuk - Bangkok.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but comfortable trip
Staff were all very friendly. We went out in the evening and staff told us to take an umbrella although it was a light drizzle. All staff were polite and greeted all guests. It is my 3rd stay at Sunway Georgetown and we will always go back there whenever in Penang. Convenient with plenty of food around and walking distance to the best Tau Sar Pniah
Stayed 2 nights in Nov 2024

8/10 Good

Zhou

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Oct 2024

10/10 Excellent

Sor Fong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. quick easy access to food early in the morning till late night was so convenient .There is a convenience store just around the corner so you can buy sundry items if you missed anything. Happy with this hotel and would come back again. Highly recommended
Stayed 3 nights in Nov 2024

10/10 Excellent

CHENG CHUAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and spacious rooms

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came and stays for business trip. It's easy to get foods and convenient to go everywhere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel.
Used the gym & pool several times. House keeping service was excellent here. Rooms were immaculate every day. Nothing too much trouble for the house keeping staff. I also used the free shuttle service to get to Armenian street.
Stayed 6 nights in Nov 2024

10/10 Excellent

Soh Mui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very comfortable, and the service was very good. We will stay at this hotel again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Keong Ping

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Easy access to food and places of interest.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff to be friendly, understanding and knowledgeable. My family and I enjoyed our stay and would gladly come back if we visit Penang again.
Stayed 8 nights in Oct 2024

10/10 Excellent

On keat

Liked: Staff & service, property conditions & facilities
Easy access to food. Safe environment
Stayed 6 nights in Jul 2024

8/10 Good

Yvette, Maple Ridge

Travelled with family
Liked: Staff & service
Very convenient for street food. Easily walkable to majority of famous hawkers
Stayed 3 nights in Sep 2024

8/10 Good

FELIX HUNG VI

Travelled with partner
Liked: Cleanliness, staff & service
Great location for hawker food
Stayed 3 nights in Sep 2024

10/10 Excellent

Sek Fun

Stayed 1 night in Sep 2024

8/10 Good

Noel

Liked: Staff & service, amenities, property conditions & facilities
Previous guest hair left on the bed side table. Housekeeping did not do their job well. Cleanliness not up to the standard. Quiet disappointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 weeks rooms are nicely renovated and hotel is very conveinient situated for shopping and dining out. We did not use public transport because the hotel was central to most places and we just got a Grab and on average we spent 7 ringhit to get to 90 percent of the places we visited, Breakfast a bit ordinary and pool while it was never crowded a bit on the smallish side and very limited seating they can put more seating and should. plus getting out of the pool for the elderly could be a little difficult as there are no proper steps in place but we managed On the whole great place and I would go back.
Stayed 16 nights in Aug 2024

6/10 Okay

AIK BENG

Liked: Staff & service
Food stalls nearby and central
Stayed 7 nights in Aug 2024

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in the middle of a mega mall which is convenient for shopping and rainy weather options. Overall friendly helpful staff that helped us with luggage and importantly booked us a van to the airport.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kai Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly helpful staff
Lovely hotel with great and helpful staff. Beds were comfy,pool was great to cool off with towels provided. They cleaned our room every day. Location great for hawker food stalls.
Stayed 4 nights in Aug 2024

6/10 Okay

KUMPOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Gem in Georgetown
This is our 4th stay during our visit here in Georgetown., All is good except for their Vintage Wall Hung TV that is grossly lacking in Programs., Suggest Management look into Changing to Smart TV to cater for more nimble clientele for Netflik, Disney+ and other Apple or Android mobile users. This will complement everyone stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Eddie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

8/10 Good

Gracie Ban Cheng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Jul 2024

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy environment & friendly staffs
Stayed 3 nights in Jul 2024