U Hotel Penang

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for U Hotel Penang

Exterior
Front of property
Regular Twin (Luna) | In-room safe, desk, bed sheets
Deluxe King (Saturn) | View from room
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Parking included
  • Business services

Explore the area

Map
676, Jalan Sungai Dua, George Town, Penang, 11700
  • University of Science-Malaysia
    3 min walk
  • Queensbay Mall
    3 min drive
  • RECSAM and Institute Pendidikan Guru
    3 min drive
  • Penang (PEN-Penang Intl.)
    16 min drive

Room options

Regular Queen (Venus)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe King (Saturn)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Regular Twin (Luna)

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

U Hotel Penang

Hotel with free parking, near Queensbay Mall
This smoke-free hotel features a business centre, a meeting room and dry cleaning. Self parking is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Housekeeping is not available.
U Hotel Penang offers 128 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.
During your stay at U Hotel Penang, you're just a quick walk from University of Science-Malaysia. Enjoy features like free self-parking, plus a business centre and dry cleaning service.
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Queensbay Mall and 8 minutes from KOMTAR
Business amenities include a business centre and a meeting room. U Hotel Penang also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star George Town hotel is smoke free.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Parking and transport

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at U Hotel Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

U Hotel Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 289 reviews" "
Rating 8 - Good. 152 out of 289 reviews" "
Rating 6 - Okay. 35 out of 289 reviews" "
Rating 4 - Poor. 5 out of 289 reviews" "
Rating 2 - Terrible. 6 out of 289 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad, Kota Bharu

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Ooi, Gelugor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Aug 2024

8/10 Good

Lai Chuan, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and beside Lotus shopping. Staff are friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Faruq

Stayed 1 night in May 2024

4/10 Poor

Ong Kian

Stayed 1 night in Feb 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small though. Should provide room slippers.
Stayed 2 nights in Feb 2024

8/10 Good

Siah

Stayed 3 nights in Jan 2024

10/10 Excellent

Ong Kian

Stayed 1 night in Jan 2024

10/10 Excellent

Ong Kian

Stayed 1 night in Jan 2024

10/10 Excellent

Ong Kian

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Kim Lin

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Wee Kuok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Ong Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect It's clean
Stayed 13 nights in Sep 2023

2/10 Terrible

Kai Wah, Hong Kong

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Ong Kian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good easy to get foods
Stayed 1 night in Jun 2023

6/10 Okay

Zain Qisti

Travelled with partner
Liked: Cleanliness
Everything was ok, but we don't like the colour and the condition of your floors in the rooms..thanks.
Stayed 2 nights in Jan 2023

8/10 Good

SUHAILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Raidha

Business traveller, Travelled with family
Disliked: Staff & service, property conditions & facilities
Worst staff
The rooms are too small. The staff are very rude and they dont want to communicate or give feedback. They are the worst.
Stayed 2 nights in Nov 2022

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2022

8/10 Good

Goh bee

Stayed 2 nights in Nov 2022

10/10 Excellent

LEE WEI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good option for budget stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Loan

Stayed 2 nights in Oct 2022

6/10 Okay

Ali

Travelled with family
Liked: Cleanliness, staff & service
Their is too much humidity in the room
Stayed 2 nights in Sep 2022

8/10 Good

Wei Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great location to stay in Penang. Convenient location that's between the George Town and industrial area. Plenty to eat around the area and short drive to Queensbay Mall.
Stayed 1 night in Sep 2022