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Victoria Garden Hotel

3.5 star property

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Photo gallery for Victoria Garden Hotel

Balcony
Hallway
Courtyard Room | City view
Deluxe King | Minibar, in-room safe, desk, laptop workspace
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
280 Lebuh Victoria, George Town, Pulau Pinang, 10300
  • KOMTAR
    ‪20 min walk‬
  • Penang Times Square
    ‪3 min drive‬
  • Gurney Drive
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Super Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Super Twin

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Hollywood Twin

City view

Hollywood Twin

  • Sleeps 2
  • 1 Single Bed

View all photos for Hollywood King

Minibar, in-room safe, desk, laptop workspace

Hollywood King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Super King

Deluxe Super King | Minibar, in-room safe, desk, laptop workspace

Deluxe Super King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard Room

Courtyard Room | City view

Courtyard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Premier King Room | Minibar, in-room safe, desk, laptop workspace

Premier King Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room | Minibar, in-room safe, desk, laptop workspace

Premier Twin Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Super Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Super Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier King Room

Minibar, in-room safe, desk, laptop workspace

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hollywood Twin Room (joined bed)

Minibar, in-room safe, desk, laptop workspace

Hollywood Twin Room (joined bed)

  • Sleeps 2
  • 2 Single Beds

View all photos for Courtyard King Room

Minibar, in-room safe, desk, laptop workspace

Courtyard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Super King

Minibar, in-room safe, desk, laptop workspace

Deluxe Super King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room

Minibar, in-room safe, desk, laptop workspace

Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Hollywood King

Minibar, in-room safe, desk, laptop workspace

Hollywood King

  • Sleeps 2
  • 1 King Bed

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About this property

Victoria Garden Hotel

Hotel with free parking, near KOMTAR
This smoke-free hotel features a restaurant, a rooftop terrace and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe.
Victoria Garden Hotel offers 80 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

During your stay at Victoria Garden Hotel, you're just a quick walk from Raja Tun Uda Ferry Terminal. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute drive from Penang Times Square and a few minutes from KOMTAR
  • Bus station shuttle shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Victoria Garden Hotel also features a rooftop terrace, concierge services, and dry cleaning/laundry services. Self parking is free.

This 3.5-star George Town hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:30 AM to 10:00 AM.
Victoria Garden Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily breakfast to-go available 7:30 AM to 10:00 AM for a fee: MYR 35 to 45 for adults and MYR 25 to 35 for children
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Victoria Garden Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • Service fee: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately MYR 35 to 45 for adults and MYR 25 to 35 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Victoria Garden Hotel George Town
Victoria Garden George Town
Victoria Garden
Victoria Garden Hotel Hotel
Victoria Garden Hotel George Town
Victoria Garden Hotel Hotel George Town

Victoria Garden Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 150 reviews
Rating 8 - Good. 41 out of 150 reviews
Rating 6 - Okay. 14 out of 150 reviews
Rating 4 - Poor. 4 out of 150 reviews
Rating 2 - Terrible. 4 out of 150 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Great location
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Location is great if you need something near the ferry terminal. The place is clean and tidy. It's quiet so you get a good night sleep. Walkable distance to most places nearby. Anything further then it's no issues to hail a Grab ride to get you from A to B. Spacious and clean, very safe area.
Stayed 2 nights in Nov 2024

8/10 Good

Edmund

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location, availability of parking
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel, close to ferry
Nice hotel. Good location, very close to the ferry and little india. Some staff members were very helpful, others were not. I tried to stay an extra night and was told they were sold out, but was able to find availability online. I didn't end up staying, but wasnt pleased that I was lied to. The bathroom also had hairs in there when I arrived, and the shower pipe leaked a lot of water. Not eco friendly at all. That being said, I would stay here again. Rooms are comfortable and there are some great coffee shops across the road.
Stayed 2 nights in Oct 2024

6/10 Okay

Xiaoyan

Stayed 3 nights in Sep 2024

8/10 Good

Johnny

Liked: Staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Ernie

Liked: Cleanliness, property conditions & facilities
Buy more water before going in.
The hotel is beautiful & clean. But service provided are minimal. They will not give you extra bottle of water, need to buy from outside. The mart beside the hotel always no one inside. Have to walk a distance to buy water .
Stayed 1 night in Sep 2024

10/10 Excellent

Nichola Marion Rastrick

Travelled with family
Liked: Amenities
Excellent find.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The hotel was in excellent location. Staff are very helpful. The breakfast had a lot of choice. Most of the food you would expect to be hot was cold eg fried eggs?! But the fruit, pastries and waffles filled us up. Also the restaurant is well advertised on site and online - was closed which was disappointing.
Stayed 3 nights in Aug 2024

8/10 Good

Chia Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is close to ferry & city sights . An excellent hotel in a quiet city street
Stayed 2 nights in Jul 2024

8/10 Good

Fariz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jun 2024

10/10 Excellent

Saw Cheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money.
Stayed 1 night in Jun 2024

10/10 Excellent

Yawei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Center location. Friendly staff.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, central, modern
Great price, central location just a couple blocks from attractions. Very kind staff. Clean, nice modern room. Only thing is TV only had 2 channels I could watch and one only had sports
Stayed 1 night in May 2024

10/10 Excellent

De Wanda Dinh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean and comfortable hotel. Staff were very nice and helpful. Breakfast buffet was great. Lots of food selections. The only I didn't like was the window facing the parking garage. No view. Otherwise, we enjoyed our stays.
Stayed 2 nights in May 2024

10/10 Excellent

Jia Hui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of property is really good. Close to all popular attraction spots, approx 12-20mins walk to most attraction places yet quiet enough for rest. Taxis in Penang generally takes a longer duration to pick us up, approx. 10-12mins. as such, we preferred to walk by foot to nearby locations. Check in counter allowed us to deposit our bags before check-in, which we really appreciate. It was spacious as well
Stayed 3 nights in Apr 2024

10/10 Excellent

Chua Rong Zhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standard hotel, excellent staff.
Whilst touring Malaysia I stopped off at Georgetown Penang for 3 nights I stayed at the Victoria Garden hotel. It was excellent from the minute I walked through the door. All Staff were friendly, helpful and very professional. The Hotel is modern, well furnished and immaculately clean. It is in a good location to explore Georgetown and surrounding areas. The rooms are very good and well serviced. I would definitely recommend this hotel and will stay here again on my next visit.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Adlina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the interior design of the room. It’s cozy and comfy and clean

8/10 Good

Takeshi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Yau Sang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and friendly.
Stayed 3 nights in Nov 2023

10/10 Excellent

Siu Leung Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with friendly and helpful staff. Front office staff, WJ helped me to arrange a taxi at 4am to go to airport. Since it was too early to have breakfast, kitchen staff arranged a fruit plate for me the day before. Fantastic service, the room also very nice. I will definitely come back next time I go to Penang.
Stayed 4 nights in Oct 2023