"Seems they weren't expecting us and there was some real hassle - the receptionist phoned the manager twice who eventually let us in to the room we boo ... " More
24 Oct 2018 by Amanda Hoyne
Dear Guest Thank you very much for choosing to stay with us - we sincerely apologise that you had some concerns with the breakfast service - this is unusual and has been addressed with the staff. We sincerely appreciate your feedback and we wish you safe and happy travels ahead.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at Hospitality Geraldton, SureStay Collection by Best Western. Free self parking is available. This 3.5-star Geraldton hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hospitality Geraldton, SureStay Collection by Best Western offers 47 accommodations with minibars and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers. This Geraldton hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Guests are served a free continental breakfast daily from 7 AM to 9 AM.
Hospitality Geraldton, SureStay Collection by Best Western has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
The front desk at this property is open daily from 7 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.