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Le Grand Hôtel & Spa et son Chalet

4.0 star property

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Photo gallery for Le Grand Hôtel & Spa et son Chalet

Indoor pool, outdoor pool
Couples treatment room(s), sauna, hot tub, steam room
Miscellaneous
Desk, soundproofing, free cots/infant beds, free WiFi
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Parking available
  • Gym
  • Pool
  • Spa

Explore the area

Map
Place du Tilleul - 17/19, rue Charles-de-Gaulle, Gerardmer, Vosges, 88400
  • Gerardmer Ski Resort
    ‪1 min walk‬
  • Jardin de Berchigranges
    ‪2 min walk‬
  • Gérardmer Casino
    ‪8 min walk‬
  • Colmar (CMR-Houssen)
    ‪75 min drive‬

Room options

Deluxe Room (Park)

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Junior Suite

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Standard Room (Park)

  • Sleeps 3
  • 1 Double Bed

Superior Room (Village)

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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Front of property

Hôtel Beau Rivage

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, (219)
The price is €187
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Hôtel Beau Rivage

About this property

Le Grand Hôtel & Spa et son Chalet

Mountain ski retreat with 3 restaurants and full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Le Grand Hôtel & Spa et son Chalet for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Le Grand Hôtel & Spa et son Chalet offers 76 accommodations with complimentary bathrobes and a hairdryer. This Gerardmer hotel provides complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
During your stay at Le Grand Hôtel & Spa et son Chalet, you're just a quick walk from Gerardmer Ski Resort. Enjoy features like free WiFi in public areas, free self-parking and a free ski shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to facials, body scrubs or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Gerardmer Ski Resort and 9 minutes on foot from Lac de Gérardmer
  • Free ski shuttle service
  • Pets welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 3 restaurants on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers ski storage, an indoor pool and an outdoor pool. Free self parking is available.

This 4-star Gerardmer hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Le Pavillon Pétrus – This fine-dining restaurant serves lunch and dinner.
L'Assiette du Coq à l'Ane – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Le Grand Cerf – This restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • L'Assiette du Coq à l'Ane
  • Le Grand Cerf
  • Le Pavillon Pétrus

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • Pets: EUR 20 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property does not have a front desk. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Grand et son Chalet
Le Grand et son Chalet Gerardmer
Le Grand Hôtel et son Chalet
Le Grand Hôtel et son Chalet Gerardmer
Grand Hôtel son Chalet Gerardmer
Grand Hôtel son Chalet
Le Grand Hôtel Spa et son Chalet
Le & Spa Et Son Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel
Le Grand Hôtel & Spa et son Chalet Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel Gerardmer

Le Grand Hôtel & Spa et son Chalet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 98 reviews
Rating 8 - Good. 35 out of 98 reviews
Rating 6 - Okay. 11 out of 98 reviews
Rating 4 - Poor. 3 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Raisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relax
Great spa, professional staff and nice restaurants.
Stayed 1 night in Oct 2017

10/10 Excellent

Julian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Stayed one night only to break long drive. Beautifully maintained grounds and hotel. Room was spacious and comfortable. Would have liked to stay longer to see more of town and surrounding countryside - maybe another time.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

2/10 Terrible

Renaud

Stayed 1 night in Feb 2022

10/10 Excellent

Doriane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

CLARISSE, Longlaville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
C’est la quatrième fois que nous nous rendons dans cet établissement. Accueil chaleureux établissement digne d’un quatre étoiles. Chambre propre cosy et bien insonorisée . La piscine et les commodités sont vraiment au top. Très bon petit déjeuner copieux. Les : la situation centrale, l’accueil, Piscine intérieure chauffée et très propre unité. Les moins : wi-fi à revoir. Qui saute régulièrement utilisable uniquement dans la chambre et le bar de l’hôtel. Dès lors on se rend à la piscine ou sur les terrasses c’est terminé. La grande déception cette année est l’un des trois restaurant le coq à l’Ane qui perd de sa prestance notamment au niveau du choix des repas : plus de menu au choix si vous n’êtes pas en demi-pension. Qualité moyenne. Le service et l’accueil sont déplorables. très peu de sourire la jeune fille qui était déjà l’année dernière n’est toujours pas sympathique. On a franchement l’air de l’ennuyer. Les repas servis vite fait les uns après les autres…expédié en 45 minutes c’est bien dommage pour la réputation de l’hôtel !! Beaucoup de couples autour de nous pensaient exactement la même chose et été aussi déçu que nous. heureusement que le Grand cerf reste toujours très bon. !!!
Stayed 2 nights in Oct 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Aurélie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapade au Grand Hôtel & Spa
Superbe hôtel, piscines (dont la piscine extérieure chauffée, un délice !), belle grande chambre moderne, restaurants... et un service très pro. Le tout dans un écrin de verdure en plein centre de Gerardmer. C'est un peu cher, certes, mais ça se justifie. 9/10 !
Stayed 3 nights in Aug 2020

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en famille
Séjour agréable avec tous les services souhaités !
Stayed 2 nights in Aug 2020

10/10 Excellent

IRIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

EMMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Dommage
Magnifique hôtel avec de belles prestations. Par contre très déçu par le service. Les employés de l hôtel ne savent pas ce que le mot service veut dire et c est dommage car cela gâche tout le reste
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
belle piscine intérieur mais eua tres froide a l exterieur malgré les 40 degres!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juste parfait……………………………………………………………………………………………………………………….
Stayed 2 nights in Jun 2019

8/10 Good

Jean-François

Liked: Cleanliness, staff & service, room comfort
j'ai beaucoup apprécié le spa et la piscine
Petit déjeuné moyen sur les trois jours, il a toujours manqué quelque chose. Restaurant du coq à l'âne rapport qualité-prix moyen.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Thérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Thérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Lauriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent en tous points
Nous avions réservé une nuit dans le cadre d'une Smartbox. Excellent hôtel, service impeccable & personnel très agréable. Localisation parfaite, nous reviendrons !
Stayed 1 night in Dec 2018

2/10 Terrible

Julien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel accueillant, chambre très confortable personnel à l'écoute du client
Stayed 1 night in Sep 2018