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Aparthotel Castelnou

3.5 star property

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Premium bedding, in-room safe, individually decorated, laptop workspace
Premium bedding, in-room safe, individually decorated, laptop workspace
Twin Room, Kitchenette | Private kitchenette | Fridge, espresso maker, coffee/tea maker, electric kettle
Lobby sitting area
Twin Room, Kitchenette | Premium bedding, in-room safe, individually decorated, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
Kasteellaan 51, Ghent, 9000
  • Saint Bavo Cathedral
    ‪16 min walk‬
  • Ghent Town Hall
    ‪17 min walk‬
  • Gravensteen Castle
    ‪9 min drive‬

Room options

View all photos for Twin Room, Kitchenette

Twin Room, Kitchenette | Premium bedding, in-room safe, individually decorated, laptop workspace

Twin Room, Kitchenette

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Kitchenette (Double Use)

Premium bedding, in-room safe, individually decorated, laptop workspace

Apartment, 1 Bedroom, Kitchenette (Double Use)

  • 42 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom, Kitchenette (Triple Use)

Premium bedding, in-room safe, individually decorated, laptop workspace

Apartment, 1 Bedroom, Kitchenette (Triple Use)

  • 42 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Apartment, 1 Bedroom, Kitchenette (Quadruple Use)

Premium bedding, in-room safe, individually decorated, laptop workspace

Apartment, 1 Bedroom, Kitchenette (Quadruple Use)

  • 42 sq m
  • Sleeps 4
  • 4 Single Beds

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About this property

Aparthotel Castelnou

Hotel with free breakfast, near Ghent University
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and conference space.
Aparthotel Castelnou offers 49 air-conditioned accommodations with laptop-compatible safes and espresso makers. This individually decorated accommodation includes dining tables. Beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchenettes with fridges, kitchenware and utensils and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Ghent hotel provides complimentary wired and wireless Internet access. 32-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Aparthotel Castelnou. During your stay, you're just a quick walk from Portus Ganda. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Ghent Christmas Market and a few minutes from Ghent Town Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 230 square feet (21 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Aparthotel Castelnou. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Ghent hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Dali Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dali Restaurant

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 230 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 4:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 8 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 20 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards and cash
Cashless transactions are available
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Aparthotel Castelnou
Aparthotel Castelnou Ghent
Aparthotel Castelnou Hotel
Aparthotel Castelnou Hotel Ghent
Castelnou Aparthotel
Aparthotel Castelnou Hotel
Aparthotel Castelnou Ghent
Aparthotel Castelnou Hotel Ghent

Aparthotel Castelnou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 242 out of 352 reviews
Rating 8 - Good. 98 out of 352 reviews
Rating 6 - Okay. 11 out of 352 reviews
Rating 4 - Poor. 1 out of 352 reviews
Rating 2 - Terrible. 0 out of 352 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay with family

We arrived a bit after 10pm, when the staff closes the desk and access to the property. We called from the entryway and were given access via a code we entered into a lockbox right there. The place was clean, and everything worked fine. The furniture could be more comfortable and the space would feel more welcoming with some interesting art on the walls and perhaps a rug, but sleeping was great, even in the cot where my 23yo rested very well, and there was enough room for us 3 to spread out and enjoy each other.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant changed our room for a walk in shower for my wife for ease,and changed our parking spae for better access to the property very good polite staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Ghent

This is a fantastic place to stay. Close to public transport. Well appointed, spacious rooms. The staff were incredible, especially Meliesa, who will definitely win receptionist of the year. She went over and beyond, train tickets, bus timetables, city card, recommendations of places to visit all with a cheerful, happy demeanour. We thoroughly enjoyed our stay at Castelnou Apartments and would recommend it to any traveller.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find

Lovely place right near the city centre! Very spacious.
Stayed 4 nights in Oct 2024

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Goutham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción!!! Llegas en centro caminando en 12 minutos. El desayuno es muy bueno. Recomendado 100
Stayed 3 nights in Aug 2024

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cathleen

Stayed 2 nights in Jun 2024

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, will be back
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel choice

Staff was friendly, and even provided nice brochures with useful information. Breakfast was good. Bathroom was alright. The room was very spacious. The room's kitchen was well equipped. The hotel is close enough to be able to reach the city's center by walking, but also happens to conveniently have public transportation close by. Overall a good hotel choice to visit Ghent.
Stayed 1 night in May 2024

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a break in this fantastic city
Stayed 2 nights in Apr 2024

10/10 Excellent

Mr Mark J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Clean roomy appartment and a great breakfast
Stayed 3 nights in Mar 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were all lovely; Luc was especially helpful, gave great advice, recommendations, directions. The suite was a really great size. The furniture in the room was starting to look shabby and the two drains in the bathroom were slow. For some reason the TV kept turning off. I would stay there again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Robb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Lovely stay - the kitchen was really helpful about sorting me a lovely meal when I arrived & had a Zoom meeting till just before they closed, & the desk staff were friendly & helpful & the bar staff were great too. Missing a star because the shower cold tap didn't work. Loking forward to coming back!
Stayed 3 nights in Jan 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff!

Staff were amazing, so helpful and friendly. Sandra and Michel went above and beyond. Good location, 15 min walk to centre. Secure parking available. Nice breakfast. Room was a little dark but clean and had everything one required incl hairdryer.
Stayed 1 night in Dec 2023

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk has been super helpfull and polite , its my one of the best hotels when it comes to employee & service
Stayed 1 night in Nov 2023

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, short distance from center
Stayed 3 nights in Sep 2023

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another treasure to add to the treasures of Ghent

Stayed for 5 days and would have to say it is the friendliest hotel with most helpful staff we have experienced. Large rooms, spotlessly clean and amazing breakfast included in price. Catered for gluten free ( if advised beforehand) with a special plate of rolls and pastries brought to table. Ghent itself is the best treasure (the Ghent Alterpiece 16E tour essential) but also a good base place to stay for train trips to Brugge, Antwerp etc. The hotel is about a 15 minute walk to Gand Dampoort station and also a 15 minute walk to historic centre. But it’s a nice walk along the canals. Also a bus outside hotel for 2.5 euros if desired ( or reception sell 10 tickets for 17 euros for buses and trams). We would definitely recommend this hotel if you are fit enough to do the walks to station or town or have a car. Don’t miss the little hidden market just a few hundred metres away with wonderful local produce of fruits veges cheeses coffee and cakes. The hotel has cooking facilities in each room if needed
Stayed 5 nights in Aug 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suzanne n Carl

We used the restaurant and the food was delicious and the staff were very friendly. The lady on reception was extremly helful, showing us the best route to walk to get to the main attractions. Unfortunately, it was a bit too far for me to walk as I use a walking stick. She then shown us where to catch the bus, just round the corner, and wrote on the map the names of the stops. She also told us about the boat trips and that you pay less if you are over 65. The boat trip is well worth going on.
Stayed 2 nights in Jul 2023

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was so helpful and it was a fantastic start to a lovely stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023