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Charme Hotel Hancelot

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Charme Hotel Hancelot

Superior Double Room | Living room | TV
Comfort Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Comfort Double Room | Living area | TV
Interior entrance
Superior Double Room | Bathroom | Shower, hair dryer, slippers, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Vijfwindgatenstraat 19, Ghent, 9000
  • Small Beguinage Ghent
    4 min walk
  • Capitole Theatre
    6 min walk
  • Saint Bavo Cathedral
    15 min walk
  • Kortrijk (KJK-Kortrijk-Wevelgem Intl.)
    37 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Room

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4.6 out of 5, Wonderful, (683)
The price is €137
for 1 room
includes taxes & fees
1 Jan - 2 Jan
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About this property

Charme Hotel Hancelot

Hotel in Ghent with a bar
A bar/lounge, a business centre and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking, express check-out and tour/ticket assistance are on-site.
Charme Hotel Hancelot offers 12 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Charme Hotel Hancelot. During your stay, you're just a quick walk from King Albert Park. You'll find features such as free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Small Beguinage Ghent and 2 minutes on foot from King Albert Park
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 118 square feet (11 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Charme Hotel Hancelot. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ghent hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.50 for adults and EUR 12.50 for children
  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Arrivals after 10 PM cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.50 for adults and from EUR 12.50 for children
  • Covered self-parking fee: EUR 15 per night
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Property is also known as

Charme Hancelot
Charme Hancelot Ghent
Charme Hotel Hancelot
Charme Hotel Hancelot Ghent
Hancelot
Charme Hotel Hancelot Hotel
Charme Hotel Hancelot Ghent
Charme Hotel Hancelot Hotel Ghent

Charme Hotel Hancelot Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 100 out of 241 reviews" "
Rating 8 - Good. 102 out of 241 reviews" "
Rating 6 - Okay. 27 out of 241 reviews" "
Rating 4 - Poor. 8 out of 241 reviews" "
Rating 2 - Terrible. 4 out of 241 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

n s

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not have air conditioning even though it says it does. The breakfast was great. The hotel is old and needs a bit of a touch up. We thought it could have been cleaner. We liked the location for walking to things to see and do.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jenica

Stayed 3 nights in Aug 2024

10/10 Excellent

Mauro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little walk away from the town centre, and our room was up a few flights of stairs, but the overall stay was nice. The breakfast was outstanding - one of the best buffet breakfasts on our trip!
Stayed 2 nights in Jul 2024

8/10 Good

Dario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Jun 2024

8/10 Good

Maximiliano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B and b guest house style
Overall was a ok stay. The breakfast is very good and the person who run the b and b works very hard. Nice quiet location
Stayed 1 night in May 2024

6/10 Okay

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This property does not have a lift. It would be good if Hotels.com asked properties without lifts to make possible guests aware of this fact. I travelled with a friend who has mobility limitation and this is not a good place to stay for people with difficulties going up or down stairs, particularly if the staircase is dark.
Stayed 2 nights in May 2024

2/10 Terrible

Sandeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay. Didn’t sleep both nights I was there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel! The room I stayed in was on the top floor and had solid wood floors and angled ceilings, even in the bathroom! Smelled so good like fresh, bright wood. Beautifully carved matching antique wood furniture as well- beureau, desk and bed frame. A really peaceful and clean feeling energy. The hotel lobby is full of gorgeous antiques and beautiful art everywhere, soft jazz and classical music being played and the staff were all extremely friendly and helpful. Really elegant and tasty breakfast. I loved my stay here!
Stayed 1 night in Apr 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a lot of character. 15 minute walk to the central and historical area. Staff were amazing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruben

Stayed 2 nights in Mar 2024

10/10 Excellent

Rita

Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff kindly upgraded my room since I was visiting midweek in a rainy Belgian November. Very helpful and polite.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming traditional hotel
Traditional hotel full of character with high ceilings & period furniture. Room spacious with great shower however decor needing refreshed. Excellent breakfast with wide choice of hot & cold options. Good location as only a minute from a tram stop so easy access to railway station & a pleasant 20 minute walk to old city.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great breakfast, just not convenient to anything and no elevator
Stayed 1 night in Jul 2023

8/10 Good

Samuel, NEW YORK

Travelled with family
Liked: Cleanliness, staff & service
Older type of hotel, with good and responsive staff. The breakfast was excellent with a wide choice of food of very good quality.
Stayed 1 night in Jul 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Such beautiful hotel, kind and friendly staff, fantastic breakfast, walkable distance to the centre. We enjoyed our stay and hope to come again.
Stayed 4 nights in Jul 2023

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Character period peoperty let down by service.
A beautiful period property situated on the outskirts a few tram stops away from the centre. Staff effecient but little more. Room was found clean but massively let down by the lack of housekeeping. Towels never changed or even picked up off the floor. Consumables like water and tea-bags not replenished. Plug missing from hand-basin. Requested one from reception but nithing happened. Breakfast was varied and adequate but ran out if late and not replenished. Will we go back again? Not sure!
Stayed 3 nights in Jun 2023

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service
Charming property located in a quiet area but walking distance to the town centre. Tram station minutes away. Very friendly and helpful staff. Nice breakfast buffet.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel (just not good for a summer day)
The hotel is charming with its classic style. Even though it's an old building, it's well-preserved. Just the bathrooms, in my opinion, need some renovation. The bed was not very comfortable. It was a super warm day with no AC, just a small ventilator. There's no elevator, but ok. The breakfast was delicious with lots of options. The location is very good, close to the city center.
Stayed 1 night in Jun 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious, personnel was friendly amd competent and pur favourite part was breakfast! It was amazing! Definitely recommend and if will stay at again!
Stayed 3 nights in Jun 2023

10/10 Excellent

jason

Stayed 1 night in May 2023