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Monasterium PoortAckere

3.0 star property

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Photo gallery for Monasterium PoortAckere

Chapel
Interior detail
Front of property
Family Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board
Chapel

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Breakfast available
  • Housekeeping

Explore the area

Map
Oude Houtlei 56, Ghent, 9000
  • Belfry of Ghent
    ‪9 min walk‬
  • Gravensteen Castle
    ‪9 min walk‬
  • Saint Bavo Cathedral
    ‪10 min walk‬

Room options

View all photos for Basic Single Room, 1 Single Bed, Shared Bathroom

Basic Single Room, 1 Single Bed, Shared Bathroom | Desk, blackout curtains, soundproofing, iron/ironing board

Basic Single Room, 1 Single Bed, Shared Bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double or Twin Room, Garden View

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double or Twin Room, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Desk, blackout curtains, soundproofing, iron/ironing board

Family Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Double or Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Premium Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double or Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Classic Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Classic Quadruple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Classic Quadruple Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room

Family Room | Desk, blackout curtains, soundproofing, iron/ironing board

Family Room

  • 30 sq m
  • Sleeps 6
  • 6 Single Beds

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About this property

Monasterium PoortAckere

Hotel in Ghent with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, self parking and a business centre. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Monasterium PoortAckere offers 109 accommodations with coffee/tea makers and free toiletries. Televisions come with cable channels.

This Ghent hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Monasterium PoortAckere. During your stay, you're just a quick walk from School of Yesteryear. Features include free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from St. Michael's Church and 4 minutes on foot from School of Yesteryear
WiFi is free in public spaces. A business centre and 7 meeting rooms are available. You can enjoy a drink at the bar/lounge. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Monasterium PoortAckere. For a fee, parking is available.

This 3-star Ghent hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 8:00 AM and 11:00 AM.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 25 per day)

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 25 per person
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Uncovered self-parking fee: EUR 25 per day
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Monasterium
Monasterium PoortAckere
Monasterium PoortAckere Ghent
Monasterium PoortAckere Hotel
Monasterium PoortAckere Hotel Ghent
PoortAckere
PoortAckere Monasterium
Monasterium PoortAckere Hotel
Monasterium PoortAckere Ghent
Monasterium PoortAckere Hotel Ghent

Monasterium PoortAckere Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 138 out of 409 reviews
Rating 8 - Good. 147 out of 409 reviews
Rating 6 - Okay. 72 out of 409 reviews
Rating 4 - Poor. 36 out of 409 reviews
Rating 2 - Terrible. 16 out of 409 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities
We were having issues connecting to the internet. The staff working, Vicky (I believe her name is), tried her best to troubleshoot the issue. It didn’t resolve it but we appreciate the effort she made, going over and above, for the issue to be resolved and for our stay to be worthwhile. The problem was beyond her control but the dedication she showed was truly remarkable. Give her a raise!!
Stayed 1 night in Nov 2024

10/10 Excellent

RICHARD, ST. CATHARINES

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ...very different from the standard box hotel. Stayed on the rectory cottage. Room was spotless and very comfortable. Check in was really friendly and helpful. Just 5 minutes walk from St Michael's bridge. Would definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Lovely, central hotel. Interesting history, beautiful preserved chapel, clean modern room and facilities.
Stayed 1 night in Oct 2024

10/10 Excellent

Sussan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and centrally located!
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Stayed 1 night in Jun 2024

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky historic hotel in a very quiet part of the city, but just a few minutes walk from the centre. Great staff, lovely breakfast. Well appointed room and bathroom. Only slight criticism is that the double bed was two singles pushed together and they were very "mobile" so would drift apart easily!
Stayed 3 nights in May 2024

10/10 Excellent

Nicky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful hotel, great location for Ghent
We loved our stay, the hotel is in an ideal location for the town centre and they tried to meet most of our special requests, very quiet room, walk-in, full-height shower. Extremely comfy beds, but no natural down pillows. Mainly good breakfast with range of usual food, bit lacking in wholemeal /rye breads, sadly nothing much in fresh salad stuff like cucumber /tomatoes /peppers.
Stayed 3 nights in Apr 2024

2/10 Terrible

Ladislav

Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great location to transport links and the historical centre. Staff were helpful, and the bed was comfy. However, it was 2 singles pushed together, so be prepared to fall down the middle if you are like me and wriggle in your sleep.
Stayed 3 nights in Feb 2024

10/10 Excellent

Claudia

Stayed 3 nights in Dec 2023

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Brian

Stayed 2 nights in Dec 2023

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, unusual property
Really good stay, the room was really comfortable and spacious, the property as a whole was pretty unique and really well located for the main attractions of Ghent. Breakfast was really good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacqui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property in an old monastery while it keeps an elegant yet spartan decor reminiscent of the monastery the beds are comfortable with luxurious bedding the bathrooms are are elegant, and the property is quiet. BUT, there is no need to feel uncomfortable if you are not religious, there is a wink to the modern secular world visible in the art work, look closely, it will make you smile. The staff is wonderful.
Stayed 1 night in Sep 2023

8/10 Good

Christen

Liked: Cleanliness, property conditions & facilities
Pro: The hotel itself is very cool and interesting just to walk through. Also the beds are pretty comfortable. Con: the room was not fully cleaned (trash had not been emptied and the sink had not been cleaned)... but, more importantly, someone keyed into the room at 9:30am for no reason?? No warning knock nor apology. That was a bit alarming.
Stayed 1 night in Oct 2023

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Sep 2023

10/10 Excellent

Chin Chin

Stayed 1 night in Aug 2023

2/10 Terrible

OZLEM

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Omar

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staying in an old seminary was very awesome and the girl at the counter was very helpful, however the older side of the property where I stayed needed much work. The bathrooms were in I’ll repair and dirty, the room locks were poorly installed with drywall screws, the tv did not work in my room, and there were significant gaps around the room door. I have stayed in hostels in poorer areas of the world that were not in such poor shape. From what I gathered, there were other rooms that were recently renovated and had in-suite bathrooms instead of them being located half-a-landing down or down the hall.
Stayed 1 night in Aug 2023

10/10 Excellent

Adi

Stayed 1 night in Jul 2023