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4.0 out of 5

"Great central location. Lovely simple rooms and staff friendly. " More

By a verified traveller on Tue 22 Oct 2019

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Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed (up to 2 adults)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Gent Centrum. During your stay, you're just a quick walk from Ghent Town Hall. Free WiFi in public areas, a restaurant and a gym are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Ghent Town Hall and Ghent Cloth Hall
  • Pets welcome for a fee

Novotel Gent Centrum ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Gent Centrum

Everyone (4) Couples (3) Family (1)
5 out of 5
Great central location. Lovely simple rooms and staff friendly.

Posted by , from London on 22 Oct 2019

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3 out of 5

Posted by on 28 Sep 2019

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4 out of 5

excellent location in the middle of the city.

Pros: location.
loved the poo after arriving after a long journey in 34 degrees !!!

Posted by , from london on 30 Aug 2016

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5 out of 5

Posted by on 10 Aug 2024

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Comment from Hotel Management

14 Aug 2024 by V

Thank you !

4 out of 5

Posted by on 29 Apr 2019

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4 out of 5

Posted by on 1 Apr 2019

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3 out of 5

Rustig hotel in een mooie omgeving

Prijs kwaliteit verhouding slaat door naar de negatieve kant. Het hotel is schoon en netjes, maar de kamers zijn basic (wel ruim) en het personeel is weinig vriendelijk maar vooral erg zakelijk.

Posted by on 16 Nov 2015

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4 out of 5

schön und ruhig gelegenes Altstadthotel

Das Hotel befindet sich in einer äußerst angenehmen und ruhigen Lage, direkt an der beginnenden Fußgängerzone. Eine kleine Tiefgarage ist vorhanden, die mit 16 Euro pro Nacht abgerechnet wird, nicht pro Tag, wie ich es sonst erlebt habe. Alle wichtigen Sehenswürdigkeiten, Kirchen, die vielen Cafes und Restaurants sind alle gut zu Fuß erreichbar. Ich würde das Hotel jederzeit wieder buchen.

Posted by on 4 Jun 2013

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About the Novotel Gent Centrum

Location Hoogpoort 52, Ghent, 9000

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 30 April:

  • Swimming pool

Property Features

Novotel Gent Centrum offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1808 square feet (168 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Novotel Gent Centrum.

  • 1 building
  • 117 guestrooms or units
  • Conference rooms
  • 1808 sq ft of conference space
  • 168 sq. m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired internet access - surcharge

Transport

  • Train station: Ghent-Dampoort Station (1.6 km / 1 mi)

Room Amenities

Novotel Gent Centrum offers 117 accommodations with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with satellite channels and pay-per-view films. This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.

Novotel Gent Centrum has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 20 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 16
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Fee for wired Internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centrum Gent
  • Gent Centrum
  • Gent Novotel
  • Gent Novotel Centrum
  • Novotel Centrum Gent
  • Novotel Gent
  • Novotel Gent Centrum
  • Novotel Gent Centrum Ghent
  • Novotel Gent Centrum Hotel
  • Novotel Gent Centrum Hotel Ghent
  • Ghent Novotel
  • Novotel Ghent
  • Novotel Hotel Ghent
  • Novotel Gent Centrum Hotel
  • Novotel Gent Centrum Ghent
  • Novotel Gent Centrum Hotel Ghent

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

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