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The New County Hotel

3.0 star property

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Photo gallery for The New County Hotel

View from room
40-inch flat-screen TV with digital channels, TV
Triple Room | Desk, laptop workspace, free WiFi, bed sheets
One Bedroom Apartment | Living area | 40-inch flat-screen TV with digital channels, TV
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

Map
44 Southgate Street, Gloucester, England, GL1 2DR
  • Gloucester Docks
    ‪5 min walk‬
  • Gloucester Cathedral
    ‪6 min walk‬
  • Gloucester Quays
    ‪7 min walk‬

Room options

View all photos for One Bedroom Apartment

Desk, laptop workspace, free WiFi, bed sheets

One Bedroom Apartment

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment

Desk, laptop workspace, free WiFi, bed sheets

Two Bedroom Apartment

  • 74 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double or Twin Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Double or Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room

Triple Room | Desk, laptop workspace, free WiFi, bed sheets

Triple Room

  • 23 sq m
  • Bay view
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room, 2 Single Beds, Non Smoking

Twin Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Twin Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Single Room, 1 Single Bed, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

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The price is €66
for 1 room
includes taxes & fees
3 Apr - 4 Apr
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About this property

The New County Hotel

Hotel with a 24-hour front desk, a short walk to Gloucester Quays
Along with a 24-hour front desk, this smoke-free hotel has express check-out and free Wi-Fi in public areas.
The New County Hotel offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with digital channels. Accommodation at this 3-star hotel has kitchens with stovetops, kitchenware and utensils and dishwashers. Bathrooms include a shower.

This Gloucester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in April 2024.

Our customers tell us that they can't get enough of the helpful staff at The New County Hotel. During your stay, you're just a quick walk from Gloucester Quays. Features include free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Gloucester Waterways Museum and Greyfriars
The New County Hotel offers its guests express check-out. WiFi is free in public spaces.

This 3-star Gloucester hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per day)

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Kitchen
  • Oven
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8 per day (820 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

New County Hotel Gloucester
New County Hotel
New County Gloucester
New County Hotel Gloucester
The New County Hotel Hotel
The New County Hotel Gloucester
The New County Hotel Hotel Gloucester

The New County Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 144 out of 422 reviews
Rating 8 - Good. 142 out of 422 reviews
Rating 6 - Okay. 52 out of 422 reviews
Rating 4 - Poor. 39 out of 422 reviews
Rating 2 - Terrible. 45 out of 422 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, courtyard room did not feel safe for a lone traveller. Bed room door opened straight onto outdoor courtyard, which was open to a public road. The lock on the door was not sufficient for an external door.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice Little Hotel
When we stayed overnight, the hotel was undergoing renovations in areas, which, without sounding too negative, it does need it from the age of the property, but we can appreciate they are undertaking this while still trying to operate the business. The staff were lovely and helpful throughout. The accomodation is located primarily in a courtyard area, which has a unique feel. We did have to be moved rooms as the new heating in the room we were allocated wasn't working. I did like the first room for the huge amount of space, but the second had a nicer bed and working heating, so it was certainly a well received swap. Even so, the entry walls are stripped of wallpaper, signs of a work in progress, hopefully something that will be sorted before next year. The rooms do have a microwave and fridge, so you do have facilities to cook and store food, which is a rare treat. We had a peaceful night's sleep and an easy checkout, which is always key to a good stay. The hotel location is right in the middle of the Gloucester shopping district, so you do have easy access to eateries and retail. Despite renovations, I would still recommend the place for location, facilities and friendliness.
Stayed 1 night in Nov 2024

10/10 Excellent

I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay during the floods
Lovely room. Nice to have a fridge
Stayed 1 night in Nov 2024

8/10 Good

Mrs

Business traveller
Liked: Property conditions & facilities, room comfort
Great Location
Great Location!! Rooms are newly refurbished and have microwave& fridge which was very useful.
Stayed 3 nights in Nov 2024

8/10 Good

Jannette

Travelled with group
Liked: Cleanliness
hotel really good value and in the middle of town.
Stayed 1 night in Nov 2024

6/10 Okay

Barry

Travelled with family
Disliked: Property conditions & facilities
Property is ok for a short stay. What you should expect from a budget hotel. No heating in communal areas, shower was Luke warm. Poor heating in room but quite spacious and reasonably sized bathroom.
Stayed 2 nights in Nov 2024

6/10 Okay

Adina

The New Inn - Gloucester
Spacious double room with tea/coffe facilities. At first glance rather nice and adequate. Unfortunately no hot water for wash so resorted to boiling the kettle. One side lamp was not working. Thin walls and a fridge in the room that made very interesting noises throughout the night. Overall, adequate for £90 for a couple.
Stayed 1 night in Nov 2024

8/10 Good

KATIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. The hotel is being refurbished. My room was spotless. The mattress is comfy (though the pillows weren’t too comfortable). New TV, a kettle with tea/coffee well laid out. A microwave oven with a few plates to use for good, was a welcome addition. Receptionist George is friendly and welcoming. I am pleasantly surprised.
Stayed 1 night in Nov 2024

8/10 Good

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to relax,clean, and nice to walk around.frendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel
Staff friendly Upgraded to double room
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was immaculate - fresh clean and modern. Very central to town centre and the quays. Staff very pleasant and helpful with parking locations. Wished we had booked longer - definitely recommend
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Caroline

Business traveller
Liked: Staff & service, amenities
The hotel is falsely advertising using photos of building opposite the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service
Clean but a bit tired. Good value for money though.
Stayed 1 night in Oct 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vry comfortable
Stayed 1 night in Oct 2024

8/10 Good

Bray

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Melanie

Stayed 1 night in Sep 2024

4/10 Poor

Elisa

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Would not recommend. Hotel is very shabby, mattress saggy, room cold. Did not feel very comfortable.
Stayed 3 nights in Sep 2024

6/10 Okay

Stephen

Travelled with family
Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located so we were able to walk to many shops and restaurants as well as historic sites. Parking in the back made it easy to drive to other cities and sites. The staff was very accommodating and worked around our schedule for room maintenance.
Stayed 16 nights in Aug 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business
Staff friendly as always and the room had a great view into the town
Stayed 1 night in Sep 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Noisy as fridge charged too regularly and it looked like deal poor at top of door
Stayed 3 nights in Sep 2024

10/10 Excellent

sarah

Stayed 1 night in Sep 2024