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Crowne Plaza Surfers Paradise by IHG

4.5 star property

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Photo gallery for Crowne Plaza Surfers Paradise by IHG

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board
Suite, Ocean View (Penthouse) | Water view
Reception
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Housekeeping

Explore the area

Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Gold Coast Convention and Exhibition Centre
    ‪16 min walk‬
  • The Star Gold Coast
    ‪2 min drive‬
  • Cavill Avenue
    ‪4 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • Partial ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • Partial ocean view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Ocean View (Penthouse)

  • Ocean view
  • 119 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Ocean View

  • Ocean view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds (Low Floor)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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4.3 out of 5, Excellent, (1007)
The price is €105
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includes taxes & fees
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About this property

Crowne Plaza Surfers Paradise by IHG

Luxury hotel with bars/lounges and fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Crowne Plaza Surfers Paradise by IHG offers 269 accommodations with espresso makers and a safe. Rooms open to furnished balconies. 55-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Crowne Plaza Surfers Paradise by IHG's great beach location. During your stay, you're just a quick walk from Broadbeach Beach. You'll find features such as free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy pool views while dining at Relish Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the beach
  • Just a 2-minute drive from Gold Coast Convention and Exhibition Centre and a few minutes from The Star Gold Coast
  • Airport shuttle service available for a fee
As a guest of Crowne Plaza Surfers Paradise by IHG, you'll find an outdoor pool, an outdoor tennis court, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the luxury Crowne Plaza Surfers Paradise by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Relish Restaurant – Overlooking the pool, this bar serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Macedonian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (AUD 20 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Relish Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Self-parking fee: AUD 20 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1033 reviews
Rating 8 - Good. 255 out of 1033 reviews
Rating 6 - Okay. 96 out of 1033 reviews
Rating 4 - Poor. 37 out of 1033 reviews
Rating 2 - Terrible. 39 out of 1033 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Jan 2025

6/10 Okay

Jeremy

Stayed 3 nights in Jan 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Good location although noisy due to being on the main road. Premium room was very clean and spacious, with great views. Gym was poor and pool area average. Breakfast buffet was good but not great.
Stayed 5 nights in Jan 2025

6/10 Okay

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall room was okay. Looked modern, however bathroom and balcony tiles are very dated. Our shower head was broken and leaking which we reported on checkout and the shower screen could have been cleaner.
Stayed 1 night in Jan 2025

4/10 Poor

Vanessa

Disliked: Amenities
I expected better service and room replenishment from Crowne Plaza. Both seem to have goen downhill lately
Stayed 3 nights in Jan 2025

10/10 Excellent

Aliki

Stayed 7 nights in Dec 2024

10/10 Excellent

Nestor Rolando

Travelled with partner
Excellent service and the staff wonderful,as they speak so many different languages .
Stayed 13 nights in Dec 2024

10/10 Excellent

Victor, Melbourne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful amd kind. Room was large and clean. Only sugestion it'll be good for the hotel to offer or rent beach umbrellas and chairs
Stayed 7 nights in Dec 2024

8/10 Good

Jiehong

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Getting a bit old, see view room more like seeing other tall building, sound proofing need improvement as you can hear car driving around from 11th floor
Stayed 2 nights in Dec 2024

8/10 Good

Venkata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a decent hotel, close to everything. Compared to some of the other IHG hotels we have been to, this one was a little sub-par.
Stayed 10 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

2/10 Terrible

Racheal

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly and helpful. Hotel is right besides the tram, so super easy getting around. Car park was easy to set up and use. Breakfast was superb. Set me up nicely for the day ahead.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nishi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would really like another coffee machine My thanks to Erica at the reception for her outstanding customer service which made us feel welcomed.
Stayed 5 nights in Dec 2024

6/10 Okay

Leona

Stayed 1 night in Nov 2024

8/10 Good

Dennis

Stayed 6 nights in Dec 2024

8/10 Good

Phillip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location for the shops & transport also very friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Reiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to stay. Very good staff hospitality.
Stayed 1 night in Dec 2024

10/10 Excellent

Basilios

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff
Stayed 11 nights in Dec 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No minibar. Bottle of juice at cafe downstairs was $9. Otherwise very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 1 night with my children aged 8,6 and 7 months. Staff were absolutely amazing. Super friendly and helpful. The pool was really deep in all areas. Too deep for my 6 year old. Really wish it had a little area she could have stood. The stairs into the pool are quite small. Also the balcony has a small glass panel. The balcony itself is tiny with a small table and 2 chairs. 6 year old could easily stand on the chair and climb over the balcony. 8 year old could do it without the chair. Did give me a bit of anxiety.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the Crown plaza. Checking in was a breeze and staff friendly. Room was comfortable and had all that we needed. Buffet breakfast great
Stayed 2 nights in Dec 2024

8/10 Good

Linda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall good
The rooms are a little run down. Staff very helpful and friendly. The lifts had a lot of issues while we were there. Restaurant and breakfast really good
Stayed 2 nights in Dec 2024