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Oaks Gold Coast Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Oaks Gold Coast Hotel

Lobby
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
2801 Gold Coast Highway, Surfers Paradise, Surfers Paradise, QLD, 4217
  • Broadbeach Beach
    6 min walk
  • First Avenue Tavern
    3 min walk
  • Florida Gardens station
    2 min walk
  • Surfers Paradise, QLD (SFP)
    6 min drive

Room options

View all photos for Apartment, 2 Bedrooms, Ocean View (Dual Key) (No Housekeeping)

View from room

Apartment, 2 Bedrooms, Ocean View (Dual Key) (No Housekeeping)

  • 120 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms, Ocean View (Dual Key)

In-room safe, desk, laptop workspace, blackout curtains

Apartment, 2 Bedrooms, Ocean View (Dual Key)

  • 120 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms (Dual Key)

View from room

Apartment, 2 Bedrooms (Dual Key)

  • 120 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms (Dual Key) (No Housekeeping)

View from room

Apartment, 2 Bedrooms (Dual Key) (No Housekeeping)

  • 120 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Fridge

Apartment, 1 Bedroom (No Housekeeping)

  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Ocean View (No Housekeeping)

Fridge

Apartment, 1 Bedroom, Ocean View (No Housekeeping)

  • 74 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Apartment) (No Housekeeping)

View from room

Studio (Apartment) (No Housekeeping)

  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room (No Housekeeping)

In-room safe, desk, laptop workspace, blackout curtains

Hotel Room (No Housekeeping)

  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Ocean View Room (No Housekeeping)

In-room safe, desk, laptop workspace, blackout curtains

Hotel Ocean View Room (No Housekeeping)

  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio,Ocean View (Apartment) (No Housekeeping)

In-room safe, desk, laptop workspace, blackout curtains

Studio,Ocean View (Apartment) (No Housekeeping)

  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Ocean View (Apartment)

In-room safe, desk, laptop workspace, blackout curtains

Studio, Ocean View (Apartment)

  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Apartment)

View from room

Studio (Apartment)

  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Fridge

Apartment, 1 Bedroom, Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Fridge

Apartment, 1 Bedroom

  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Ocean View Room

In-room safe, desk, laptop workspace, blackout curtains

Hotel Ocean View Room

  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room

In-room safe, desk, laptop workspace, blackout curtains

Hotel Room

  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room

In-room safe, desk, laptop workspace, blackout curtains

Hotel Room

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room with Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Hotel Room with Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment with Ocean View

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Apartment with Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Apartment

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Dual Key Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Dual Key Two Bedroom Apartment

  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment with Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment with Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Dual Key Two Bedroom with Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Dual Key Two Bedroom with Ocean View

  • Sleeps 5
  • 2 King Beds

Similar properties

Exterior

Crowne Plaza Surfers Paradise, an IHG Hotel

Pool
Hot tub
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1001)
The price is €224
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Crowne Plaza Surfers Paradise, an IHG Hotel

About this property

Oaks Gold Coast Hotel

Hotel with an outdoor pool, near Gold Coast Convention and Exhibition Centre
Along with an outdoor pool, this smoke-free hotel has self parking and a business centre. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site. Housekeeping is available on request.
Oaks Gold Coast Hotel offers 64 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Oaks Gold Coast Hotel. During your stay, you're just a quick walk from Broadbeach Beach. Free WiFi in public areas, an outdoor pool and a business centre are available.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and 5 meeting rooms
  • Just a 2-minute drive from Gold Coast Convention and Exhibition Centre and a few minutes from Pacific Fair Shopping Centre
  • Airport shuttle service available for a fee
WiFi is free in public spaces. A business centre and 5 meeting rooms are available. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Oaks Gold Coast Hotel. Parking is available for a fee.

This 3.5-star Gold Coast hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Oaks Gold Coast Hotel Hotel
Oaks Gold Coast Hotel Surfers Paradise
Oaks Gold Coast Hotel Hotel Surfers Paradise

Oaks Gold Coast Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 274 reviews" "
Rating 8 - Good. 78 out of 274 reviews" "
Rating 6 - Okay. 20 out of 274 reviews" "
Rating 4 - Poor. 13 out of 274 reviews" "
Rating 2 - Terrible. 14 out of 274 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and quiet Right near the trams at Florida gardens 10/10
Stayed 1 night in Sep 2024

10/10 Excellent

Trent

Travelled with partner
Liked: Cleanliness
Worth it for a semi quiet weekend
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service
Quick three night trip to GC. Hotel was nice and clean. Staff were friendly. Had to go across to the hotel next door for dinner and drink. Felt a bit like I was using someone else's space. S
Stayed 3 nights in Sep 2024

10/10 Excellent

Georgia

Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were extremely welcoming and friendly.
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Thank you
Stayed 2 nights in Aug 2024

8/10 Good

Ashley

Liked: Property conditions & facilities
Disliked: Staff & service
I stayed at the property before about two years ago. Back then the service and facilities were immaculate. I went to check in at 1:30pm and the lady at the front desk was serving someone else. I waited and she looked at me and asked me to take a seat until she was finished. She continued on to laugh with the other guest for the next 15 minutes. I walked back up asking if I could leave my bag so I could get some food (had been travelling for 2 hours to get to the property and didn’t want to wait for ages for her to finish). She told me that she wouldn’t be long and to take a seat again. Honestly i was checked in after 30 minutes. Once I was checked in, she forgot to give me my room key. I had to come back downstairs to get my room key. I went upstairs and there was hair in one of the rubbish bins. On the second day of my stay, I went downstairs and asked for a towel for the pool. The lady at the desk said they haven’t been delivered yet and to use the one from my room - for perspective, it was 1pm in the afternoon. I asked for a toothbrush kit as I forgot toothpaste and was told to get it from the front desk. I went to the pool on my last day and the jacuzzi was tepid and not warm at all. I think that customer service is so important especially if you want customers to return. Definitely was lacking customer service and basics of my stay. Unfortunately not sure I will be returning on my next stay on GC or would I recommend it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, comfortable bed and pillows. big tick from me.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 2 nights in Jun 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, room for improvement
I found the staff at check in and check out amazing. The letdown was the wifi and the connection to smart TV. You have to use your own log ins to streaming services, which effects your family’s services at home. Also I was unable to connect to free to air channels at all. The free wifi is unsecured (not password protected) therefore poses individual risks. There weren’t any extra blankets supplied in the room. I tried to call for room service as we arrived in the evenings. Unfortunately it is no longer a service offered or assisted with (regardless of advertising in the room). Overall, a pleasant stay, a part from the above.
Stayed 1 night in Jun 2024

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent would visit you guys again it was perfect cannot fault it at all.
Stayed 2 nights in Jun 2024

8/10 Good

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A more quiet location being between Broadbeach and Surfers but convenient to light rail. Clean and comfortable room with plenty of space.
Stayed 1 night in May 2024

10/10 Excellent

Joel

Stayed 1 night in Apr 2024

2/10 Terrible

Mark

Disliked: Staff & service, amenities, property conditions & facilities
This hotel is so outdated, tired and uncomfortable. Pay a little extra and stay elsewhere. Checkout is 10am, the 80’s decor has never been updated, the fridges are noisy, the bed uncomfortable, and there is no powerpoint to charge your phone. Also, the car park is lower than 2 metres, which is too low for most SUVs. Give it a miss. Quest should buy it and do it up.
Stayed 2 nights in Apr 2024

2/10 Terrible

Robbie

Disliked: Staff & service
Paid lastminute.com for my room....payment was taken, was given confirmation online...arrived before close of check-in to find nobody at the desk, then a rude cleaner who said I hadn't booked a room, and when I showed them my details and began to record the whole incident as proof, the cleaner for some reason decided to call the police....the worst I've ever been treated by any hotel, and lastminute.com have still not refunded my money. Disgusting
Stayed 1 night in Mar 2024

10/10 Excellent

Kenny

Stayed 1 night in Mar 2024

10/10 Excellent

Litsa

Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024

8/10 Good

John

Travelled with group
I thought the room was well equiped, reasonably priced, spacious and having a balcony was nice. Our King bed was comfortable and the room had old style charm with a lot of wooden cabinetry and greenstone floor/ wall tiles. Very clean, staff friendly and helpful. We enjoyed our stay at the Oaks Hotel.
Stayed 1 night in Jan 2024