The Langham, Gold Coast and Jewel Residences

5.0 star property

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Photo gallery for The Langham, Gold Coast and Jewel Residences

Indoor pool, outdoor pool, pool loungers
Ballroom
Premium bedding, down duvets, pillow-top beds, in-room safe
Property amenity
One Bedroom Ocean Residence | Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa

Explore the area

Map
38 Old Burleigh Road, Surfers Paradise, QLD, 4217
  • Broadbeach Beach
    ‪3 min walk‬
  • Broadbeach Bowls Club
    ‪9 min walk‬
  • SkyPoint Observation Deck
    ‪15 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪7 min drive‬

Room options

One Bedroom Hinterland Residence

  • 74 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Executive Ocean Suite

  • 91 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Skyline Ocean King

  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Ocean Suite

  • 67 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean King Accessible

  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean King

  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean Twin

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Superior Hinterland View King

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Twin

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Superior King Accessible

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Superior King

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Skyline Ocean King Residence

  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Two Bedroom Skyline Ocean Residence

  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Two Bedroom Ocean Residence

  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

One Bedroom Skyline Hinterland Residence

  • 68 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

One Bedroom Ocean Residence

  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Langham, Gold Coast and Jewel Residences

Stylish beach retreat with outdoor pool
Catch some rays at the nearby beach or spend the day relaxing at The Langham, Gold Coast and Jewel Residences's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Langham, Gold Coast and Jewel Residences offers 339 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium digital channels and pay-per-view films.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Chuan Spa has 8 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
The Langham, Gold Coast and Jewel Residences's great location gets high marks from our customers. During your stay, you're just a quick walk from Broadbeach Beach. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at Chuan Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Just a 2-minute drive from Cavill Avenue and a few minutes from The Star Gold Coast
The Langham, Gold Coast and Jewel Residences offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi.

A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury The Langham, Gold Coast and Jewel Residences. For a fee, parking is available.

This 5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Akoya – On-site buffet restaurant.
Lobby Bar – This bar only serves light fare. Open daily.
Tang Court – On-site fine-dining restaurant. Open daily.
Coral Moon – On-site bar. Open daily.
26 and Sunny – On-site café. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (AUD 60 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 59 for adults and AUD 29.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • 26 and Sunny
  • Akoya
  • Coral Moon
  • Lobby Bar
  • Tang Court

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Direct access to the beach
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 59 for adults and from AUD 29.50 for children
  • Valet parking fee: AUD 60 per day
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Langham Gold Coast Jewel Residences
The Langham, Gold Coast and Jewel Residences Hotel
The Langham, Gold Coast and Jewel Residences Surfers Paradise

The Langham, Gold Coast and Jewel Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 395 out of 512 reviews
Rating 8 - Good. 73 out of 512 reviews
Rating 6 - Okay. 24 out of 512 reviews
Rating 4 - Poor. 15 out of 512 reviews
Rating 2 - Terrible. 5 out of 512 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was really nice and the staff were all pleasant and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel with great facilities and excellent location.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Stayed 3 nights in Nov 2024

6/10 Okay

Funda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aesthetics are nice but not a very practical hotel. There are three towers and a pool I would consider insufficient in size for the amount of hotel guests. Deck chairs are not enough at all. Service isn’t five star. The QR codes at the pool don’t work and the daily reasoning is due to an influx of orders. You’d think even if that was true that the Langham could afford better technology for the price point customers pay to stay there and that isn’t an issue. Concierge don’t greet on arrival to help with bags on arrival. The rooms are aesthetically nice but again, the space could’ve been much better designed. The indoor pool space was beautiful. And room service food was tasty too. Also nothing the Langham can do about it now, but again a design flaw, the pool loses pretty much all sun from 1.20pm. Then there’s a small window late afternoon where you get a few more mins of sun over part of the pool.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wenting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Danish, Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything from the customer service, to the amazing junior suite to the beautiful amenities. Highly recommend this hotel to anyone staying in Gold Coast
Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Friendly spa staff showed us the property
Stayed 3 nights in Nov 2024

8/10 Good

Dino

Travelled with partner
Liked: Staff & service
Not enough dinning options, nothing close by.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

monir

Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, property conditions & facilities
excellent hotel in great location. the mature bellman needs diversity training.
Stayed 1 night in Oct 2024

8/10 Good

Meng Ying

Stayed 2 nights in Oct 2024

8/10 Good

Nicholas

Stayed 1 night in Oct 2024

10/10 Excellent

Waddy

Stayed 2 nights in Jan 2024

8/10 Good

Channa, ROSEBERY

Liked: Staff & service, property conditions & facilities
Overall it’s a nice hotel but not worth the price. Facilities are really nice and it’s a beautiful location. The day I went the pool area was very windy but the next day was stunning. It does seem it’s in a wind tunnel and sun is limited. Indoor pool, gym and sauna are really nice. Main complaint is mt room smelt a little like mildew and I expect more from a nice hotel like this
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie, Sunnyhills

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and the hotel is well maintained.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in good location. Outdoor pool was too cold to swim during our stay in May 2024. Wonderful stay overall and look forward to staying again in future.

10/10 Excellent

Sarah, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed. The staff were excellent, professional and friendly. I booked last minute ie. 2 hours before I checked in! and got an upgrade to a one bedroom apartment. It’s becoming a trend now to have to call for amenities (forgot my toothbrush) which I find slightly annoying but can understand it. On request it turned up promptly. Just a one night stay and only used the hotel bar with my friends, comfortable and welcoming service.
Stayed 1 night in Oct 2024

10/10 Excellent

Uchenna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Oct 2024

8/10 Good

Luying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury accommodation with absolute beachfront highly recommend this place
Stayed 5 nights in Oct 2024