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The Langham, Gold Coast and Jewel Residences

5.0 star property

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Photo gallery for The Langham, Gold Coast and Jewel Residences

Indoor pool, outdoor pool, pool loungers
Premium bedding, down duvets, pillow-top beds, in-room safe
Ballroom
One Bedroom Ocean Residence | Premium bedding, down duvets, pillow-top beds, in-room safe
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

Map
38 Old Burleigh Road, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪19 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • The Star Gold Coast
    ‪3 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪39 min drive‬

Room options

View all photos for One Bedroom Hinterland Residence

55-inch flat-screen TV with digital channels, TV, pay films

One Bedroom Hinterland Residence

  • Mountain view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Ocean Suite

Executive Ocean Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Ocean Suite

  • Ocean view
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Skyline Ocean King

Deluxe Skyline Ocean King | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Skyline Ocean King

  • Ocean view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Ocean Suite

Junior Ocean Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Ocean Suite

  • Ocean view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Ocean King Accessible

  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Ocean King

  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean Twin

Deluxe Ocean Twin | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Ocean Twin

  • Ocean view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Hinterland View King

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Hinterland View King

  • Mountain view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Twin

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior King Accessible

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior King

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Skyline Ocean King Residence

55-inch flat-screen TV with digital channels, TV, pay films

Two Bedroom Skyline Ocean King Residence

  • Ocean view
  • 105 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Skyline Ocean Residence

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Bedroom Skyline Ocean Residence

  • Ocean view
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Ocean Residence

Beach/ocean view

Two Bedroom Ocean Residence

  • Ocean view
  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Skyline Hinterland Residence

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Skyline Hinterland Residence

  • Mountain view
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean Residence

One Bedroom Ocean Residence | Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Ocean Residence

  • Ocean view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Langham, Gold Coast and Jewel Residences

Stylish beach retreat with outdoor pool
Catch some rays at the nearby beach or spend the day relaxing at The Langham, Gold Coast and Jewel Residences's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Langham, Gold Coast and Jewel Residences offers 339 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium digital channels and pay-per-view films.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Chuan Spa has 8 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
The Langham, Gold Coast and Jewel Residences's great location gets high marks from our customers. During your stay, you're just a quick walk from Broadbeach Beach. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at Chuan Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Just a 2-minute drive from Cavill Avenue and a few minutes from Surfers Paradise Beach
The Langham, Gold Coast and Jewel Residences offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi.

A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury The Langham, Gold Coast and Jewel Residences. For a fee, parking is available.

This 5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Akoya – On-site buffet restaurant.
Lobby Bar – This bar only serves light fare. Open daily.
Tang Court – On-site fine-dining restaurant. Open daily.
Coral Moon – On-site bar. Open daily.
26 and Sunny – On-site café. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (AUD 60 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 59 for adults and AUD 29.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • 26 and Sunny
  • Akoya
  • Coral Moon
  • Lobby Bar
  • Tang Court

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Direct access to the beach
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 59 for adults and from AUD 29.50 for children
  • Valet parking fee: AUD 60 per day
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Langham Gold Coast Jewel Residences
The Langham, Gold Coast and Jewel Residences Hotel
The Langham, Gold Coast and Jewel Residences Surfers Paradise

The Langham, Gold Coast and Jewel Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 408 out of 529 reviews
Rating 8 - Good. 74 out of 529 reviews
Rating 6 - Okay. 25 out of 529 reviews
Rating 4 - Poor. 16 out of 529 reviews
Rating 2 - Terrible. 6 out of 529 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aakanksha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best experience ever
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

8/10 Good

Snir

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, location and facilities were fantastic. Pool area was wind tunnel all day not much sun in the afternoon.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the beach. Quality feel and service. Pool was a little manic with families but the food and service was great and the rooms were exceptional. A nice oasis on the outskirts of Surfers.
Stayed 3 nights in Dec 2024

4/10 Poor

Ella

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is a wind trap and wind tunnel. You cannot sit by the pool and relax- it’s simply too windy. Book else where.
Stayed 5 nights in Dec 2024

4/10 Poor

Kieran

Stayed 4 nights in Dec 2024

10/10 Excellent

Amanda, Malvern

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The finishes on this hotel are excellent. We had a superior ocean view room, very spacious and excellent bathroom amenities.. yes the bathtub is as big as the photos in real life. The gym and indoor magnesium pool are a welcome reprieve from the chaos of the main pool. If you want to relax and not be constantly splashed by kids jumping into the pool then I’d avoid this area. The only 2 negatives we could find was our bed, being quite firm ( we are soft mattress people) and our balcony being completely exclosed, which we found very odd. Car parking is always available and high enough to be able to park a large 4wd undercover.
Stayed 6 nights in Dec 2024

10/10 Excellent

Esteban, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing!
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa, Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view, very fancy place, quality built , amazing staff, definitely will be back
Stayed 1 night in Dec 2024

8/10 Good

WEI GANG

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Jeremy

Travelled with partner
Liked: Amenities
Bit ova priced for the room. And the drinks and food was ridiculously expensive
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 7 nights in Dec 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Just gorgeous
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities
See you again soon.
I had a lovely stay. The hotel was beautifully kept. My room was always clean. Everyone was always so helpful. I would love to see a little touch of the signature pink in the rooms. The rooms could use a lift from the brown and grey. The spa was magnificent Rhiannon was the best therapist. It was a wonderful stay. I wish I could have stayed longer. Thank you.
Stayed 7 nights in Nov 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and well worth the nightly rate. Instant relaxation from the minute you enter the foyer, that signature scent is divine. All staff from all departments were impeccable, welcoming and friendly. The different dining options and the fresh high quality food offerings were delicious. Hotel facilities are high quality and super clean. So many thoughtful little details which are well executed. Highly recommend staying at The Langham.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lemont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Dec 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best property I've ever stayed in the Gold Coast, definitively I will repeat the experience.
Stayed 2 nights in Oct 2024