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The Star Grand at The Star Gold Coast

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Exterior detail
Reception
8 restaurants, breakfast, lunch, dinner served; Italian cuisine
Club Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
8 Casino Drive, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪7 min walk‬
  • Dracula's Cabaret
    ‪7 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪10 min drive‬

Room options

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Deluxe Twin Room

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Deluxe King Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Club Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive King Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Suite

King Terrace Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

King Terrace Suite

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Twin Room

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean Terrace Suite

Ocean Terrace Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean Terrace Suite

  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is €158
for 1 room
includes taxes & fees
17 Feb - 18 Feb
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About this property

The Star Grand at The Star Gold Coast

Luxury hotel connected to the convention centre in Broadbeach with 8 restaurants
8 restaurants, an outdoor pool and 6 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Star Grand at The Star Gold Coast's great location. During your stay, you'll be connected to the convention centre and just a quick walk from The Star Gold Coast. Free WiFi in public areas, 8 restaurants and 6 bars are available.
  • Free WiFi
  • Enjoy Italian cuisine with pool views at Cucina Vivo, one of the property's 8 restaurants and 6 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from Pacific Fair Shopping Centre and a 5-minute drive from Slingshot
The Star Grand at The Star Gold Coast offers its guests 2 hot tubs, an outdoor pool, and a fitness centre. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17513 square feet (1627 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury The Star Grand at The Star Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Cucina Vivo – Overlooking the pool, this restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Kiyomi – Overlooking the pool, this fine-dining restaurant specialises in Korean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Garden Kitchen & Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Nineteen at The Star – Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Imperial at The Star – Overlooking the garden, this restaurant specialises in Chinese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 20 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Imperial at The Star
  • Kiyomi
  • Nineteen at The Star

Things to do

  • 2 spa tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (17,513 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.90 for adults and from AUD 19.90 for children
  • Self-parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1013 reviews" "
Rating 8 - Good. 232 out of 1013 reviews" "
Rating 6 - Okay. 123 out of 1013 reviews" "
Rating 4 - Poor. 70 out of 1013 reviews" "
Rating 2 - Terrible. 41 out of 1013 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities
I would have given blue stars across the board for everything about wife and I' stay at the Star Grand GC but checking in and out seemed to take a long time to complete , but once sorted everything else was 5 star the room upgrade deserved an extra star , thanx StarGrand GC.
Stayed 1 night in Nov 2024

8/10 Good

Larissa

Liked: Cleanliness, property conditions & facilities
When we checked in late on a Saturday night we had to move rooms 2 times and ended up with our original booking. Firstly we got moved to a twin bed room after ordering a Superior King room. Then when we went back to reception we were moved to another room only to find their was already someone's baggage in the room. Finally we were moved to the original room.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Val

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples weekend
Amazing couples weekend away. Good variety of food and entertainments.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa-Ann, Cronulla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Broadbeach, close to GLink, bars, restaurants, shopping, short walk to the Beach.
Stayed 1 night in Oct 2024

10/10 Excellent

Jere

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really liked the exquisite look, great room at the Star Casino
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Modern, and very comfortable
Great Venue, as always when I stay here. Hotel itself is clean, modern, and very comfortable. Great selection of restaurants for Breakfast and all other meals too.
Stayed 3 nights in Oct 2024

6/10 Okay

DARREN

Liked: Staff & service
The stay was satisfactory.
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in room 1601 , every night there was crashing and banging going on upstairs like it was service room and you could hear people walking on timber floor I guess
Stayed 5 nights in Oct 2024

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service of accommodation poor. Bar area inside Casino poor
Stayed 5 nights in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at reception (Lily) was incredibly helpful, professional and welcoming.
Stayed 1 night in Oct 2024

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice room, sadly the view of the aircon was not what would be expected of a 5 star hotel
Stayed 1 night in Oct 2024

4/10 Poor

Hannah

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Unfortunately, I would say this was a good holiday. From the moment we checked in to the moment we checked out, it was a mess. We were promised two interconnecting rooms due to elderly grandparents and kids sleeping in both rooms. When we got there, they said we didn't get that... then made us wait until they "asked" other guest to move rooms so we could be accommodated making us feel guilty (they made the mistake on their end. Then we had a bad experience in the hotel restaurant when we told about a member discount and the manger refused to apply it... coffee ordering at the café didn't either go to well with the barista fulfilling orders placed after us (we just ordered coffee) and then being rude to my husband after making us wait. And lastly, we had noisy upstairs neighbours moving around and banging which lead to a picture falling of the wall (luckily my child was sleeping on the other side to where the picture was) at 2am - we told the check out that morning and she came back asking why we didn't make a complain then and there....after going back and forth she said she will refund us $100. I'm sure people have a lot of good things to say but we had one off holiday.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely clean rooms!
Stayed 1 night in Oct 2024

10/10 Excellent

Jae Moon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff,Most of the public areas were clean and tidy however the toilets could and should be cleaned much more regularly.
Stayed 1 night in Oct 2024

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Star and took in a dinner and a show. Staff very helpful, venue was great. Food and accommodation excellent.
Stayed 1 night in Oct 2024

8/10 Good

Kylie

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Karma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The star casino hotel deserves 5 stars
Got a good deal, thanks to my rewards deal through hotels.com!! It included more than 1 bargained for as on arrival they told me about the layer check out & "$50 room voucher" so it gave a couple of extra nice inclusions to the stay despite it was sadly only overnight. Breakfast was amazing as they got the chef to go around as re my dietary requirements to ensure I knew what foods I could eat which made it alot easier & with a good selection generally available too.
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room wasn't cleaned, bed sheets made up, anytime of our stay which was 5 nights, so i was ringing up house keeping every day ( when they eventually picked up) and asked for amenities, toilet paper etc. Asked at front desk for toilet paper, towels , never came so i had to ring house keeping at 2am for them. Door swipe key for the lift barely reacted to engage our floor and with 21 floors going up and down constantly missing your floor as the key would not lock in your exit floor was annoying. The tv didn't have HDMI capabilities, nor screen mirroring, or chrome casting even tho its a smart tv. I rang up front desk and they said youtube a solution as they couldn't help or send anyone to trouble shoot. Disappointing for being a 5 star hotel and the $ i paid.
Stayed 5 nights in Sep 2024

6/10 Okay

edward

Disliked: Cleanliness, staff & service
Not worth the price
Stayed 2 nights in Oct 2024

6/10 Okay

Angel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a nice stay. The check in process could be better and faster
Stayed 1 night in Oct 2024