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Tropicana Motel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tropicana Motel

Beach nearby
Exterior
Shopping centre
Queen Motel Suite | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Beach nearby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
2595 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Pacific Fair Shopping Centre
    4 min walk
  • Kurrawa Beach
    7 min walk
  • Dracula's Cabaret
    8 min walk
  • Surfers Paradise, QLD (SFP)
    6 min drive

Room options

View all photos for Queen Motel Suite

Queen Motel Suite | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Queen Motel Suite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Room, 1 Bedroom

  • 53 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Triple Room

Triple Room | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Double

Family Double | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Family Double

  • 48 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Single Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Superior Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Tropicana Motel

Motel with an outdoor pool, a short walk to Pacific Fair Shopping Centre
An outdoor pool, a snack bar/deli and express check-out are available at this motel. WiFi in public areas is free. Housekeeping is available once per stay.
Tropicana Motel offers 17 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Gold Coast motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LED televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Tropicana Motel. During your stay, you're just a quick walk from Pacific Fair Shopping Centre. Features include free WiFi in public areas, plus an outdoor pool and a snack bar/deli.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 4-minute walk from Pacific Fair Shopping Centre and 10 minutes on foot from The Star Gold Coast
There's a snack bar/deli on site. WiFi is free in public spaces. Tropicana Motel also features an outdoor pool and express check-out.

Smoking is allowed in designated areas at this 3.5-star Gold Coast motel.

Languages

Chinese (Cantonese), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 12:30 PM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 12:30 PM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.
Property Registration Number 98 612 823 515

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Tropicana Motel.

Property is also known as

Tropicana Motel Mermaid Beach
Tropicana Mermaid Beach
Tropicana Motel Motel
Tropicana Motel Mermaid Beach
Tropicana Motel Motel Mermaid Beach

Tropicana Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 292 out of 642 reviews" "
Rating 8 - Good. 235 out of 642 reviews" "
Rating 6 - Okay. 65 out of 642 reviews" "
Rating 4 - Poor. 21 out of 642 reviews" "
Rating 2 - Terrible. 29 out of 642 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Sobala

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy at night unable to sleep. Dusty as well
Stayed 1 night in Aug 2024

6/10 Okay

peter

You have to try and find the back way into the property as roadworks have closed of the front entrance. Also there are roadworks all night. I would not have booked if I knew this information
Stayed 1 night in Aug 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service
Nearby building construction noise. Nothing the Motel could do about that. Earplugs were provided. No noise in the evening.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Tilak

Liked: Cleanliness
Disliked: Property conditions & facilities
The window was broken and the refrigerator was rusted
Stayed 2 nights in Jul 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and close to the tram and shops, would stay again. Only downfall, they sent messages about paying deposit by a certain time, but woulda’t answer the phone even after trying for 3hrs
Stayed 3 nights in Jul 2024

6/10 Okay

Leanne

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed on top storey. Stairs felt unsafe. Ripped carpet a safety hazard in room. Office closed a lot and staff difficult to understand. Construction nearby not the motel's fault.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location! Walking distance to Pacific Fair, Train Station, Casino, Draculas and much more. Easy parking there, though there isn’t a lot of it. If you aren’t driving though, they’re a Train Station very close to take you to where ever you’d like to go. If you’re going for an event like a NRL game or something highly recommended just taking a train or bus. Only downside at the time of our stay was that they were building a new apartment complex right new door, with construction working through the night. Didn’t really hear it for the most part but could be loud from time to time.
Stayed 7 nights in Jun 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
I left the hotel after 10 mins. An old shopping trolley was blocking the door. The fridge looked like it should have been replaced 5 years ago. The included ear plugs was a nice touch but i guess that means it was going to be a loud night. I cut my losses and booked a different hotel so didn’t actually end up sleeping the night.
Stayed 2 nights in Jul 2024

4/10 Poor

Debra

Travelled with family and small children
The fridge had surface rust, had no washing dishes facilities, as I do not use bathroom sink to wash in. Could of had bottled water to full our jug instead of bathroom taps next to toilet.
Stayed 5 nights in Jul 2024

2/10 Terrible

Jeremy

Disliked: Staff & service, property conditions & facilities
Night roadworks kept us awake until 2am. When this noise stopped, a couple staying in the room next to us started having a domestic dispute which carried on for the rest of the night, banging on doors and windows and using all kinds of language. While this is out of control of the staff, the way we were basically dismissed after bringing this to the staffs attention who couldn’t even be bothered to change our room to make us feel more safe.
Stayed 2 nights in Jul 2024

6/10 Okay

MICHAEL

Travelled with partner
Unit was clean and fairly comfortable. Adjoining night construction noise was a problem
Stayed 2 nights in Jul 2024

8/10 Good

Donna

Stayed 2 nights in Jul 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was good except the construction hsppening at the front and had no idea where to check in at. Heads up would of been great, also our main door to.get in and out kept opening even though we locked it was annoying but appart from that 6/10 Room was clean appart from the front of the bar fridge (rust or just not wiped) ladies were friendly and always had a smile very welcoming...
Stayed 1 night in Jul 2024

2/10 Terrible

Darren

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To nosey from road works should have been told Reaction could speck English not happy won't be going back
Stayed 1 night in Jul 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Janine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is major noisy construction work all around plus the highway traffic noise. Overall it could be cleaner, but then it is an old building. Showers were good. New quilts would make a difference.
Stayed 2 nights in Jun 2024

8/10 Good

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value in a great location. Much more comfortable and modernised than I was expecting from the older style motel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Janet van

Travelled with family
Liked: Cleanliness, property conditions & facilities
Toilet dripped all night. Tidy close to shops, transport
Stayed 3 nights in Jun 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
I think the bed needs a new mattress
Stayed 1 night in May 2024

8/10 Good

Russell

Liked: Staff & service
Disliked: Cleanliness
I did not expect great things, it is only 3 stars. Service was good. Check in and out was smooth. Do not have high expectations and you will not be disappointed.
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Beds and pillows were comfy and staff were very helpful making sure we checked in prior to their closing time
Stayed 2 nights in May 2024

6/10 Okay

Elise

Travelled with family
Liked: Staff & service
Hard to contact property by phone. Limited carparking space, we were afraid if we didn't park early enough that we would not get a spot. Room was tidy but old. Lots of options were within walking distance though.